How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREAaron Auto Glass
Des Plaines, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 3,830 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Aaron Auto Glass for 8 kinds of job.
Aaron Auto Glass for auto windshield repair
Clear ✕All 260 Google reviews tagged “Auto windshield repair” · showing 80
Great work and super easy to get in and get services done. Highly recommend!
The customer service is lacking. They get a 1 out of 5 for that specifically. They don't communicate well to their clients or between each other. Not just with me but with another person that came after me. With that being said... I gave them a 5 because the service was far quicker than expected. I expected my city…
My car was leaking from the windshield, and they repaired it at a low cost.
Very professional quick experience. Window looks great and price seemed reasonable. Thank You!
The best place for repair in Northside.
Throughout the years, I've needed to have numerous windshields replaced due to unlucky pebble strikes. And, as always, Aaron's Auto Glass comes through with great pricing and fast installation! Thank you Aaron's Auto Glass team!! I hope I never need another windshield replacement but, if the need arises, I won't hesitate to call again...
Windshield replacement job was professionally done and finished in a timely manner
Fast and reasonable prices thank you
They were quick professional and did a great job with my window.
I was shopping around to replace my windshield, and this was the only place I found with such a fair price. The job was clean and super fast, they were done in about an hour! I’m very happy with the service. Thank you!
They did a great job, pretty quick very professional
Great price and friendly service
The stuff was wonderful very helpful. And very affordable
Very good from start to finish always! I’ve used this company several times & I’ve referred people there because of their quality service!
I wouldn't want to give even a single star; the service was poor, and on top of that, they botched the job and refused to honor the warranty. The work was done poorly, and when I went to report that the window had stopped working, you told me yourselves that you wouldn't honor the warranty—even though it hadn't even…
They were very helpful and did a great job
Great quotes, great customer service. I arrived early for my appointment and they took in my car as soon as I got here.
From the front office to service tech you guys are great thank you so much for all you done.
If for nothing else... just the cost to replace a damaged windshield is incomparable... try it. Call around find out how much others quote for the replacement of your model and say, thank goodness, for saving at least $100 USD.
Excellent service. We’ve used them several times and the price is great and the service is even better.
Lugar que recomiendo , muy profecionales y precios que no te llevan a la bancarrota, eficientes y rapidos en la instalacion
Quality service
Fast eficient and well worth it.
I’ve had at least three Or four times I have used Aarons Auto glass and was completely satisfied each time with the service completed.
The service was fast and easy. I was quoted a longer time than the appointment actually lasted. My new windshield looks great. Would highly recommend!
I have been dealing with Aaron auto glass for the last 4 years. With both my vehicles and it has been a wonderful experience.
Me encantó son muy profesionales me siento muy contento por el trabajo sobre todo los. Señores son muy atentos y amables
My windshield was replaced faster than I expected! The staff were professional and my my windshield looked good as new!
Needed a windshield replaced. Was a little concerned if I picked the right place when I showed up -but these guys were great. 5 stars for the technicians. The men in back were kind, respectful, and professional. Windshield came out great. Not a scratch on the car. Perfect placement. Not a leak. Clean. Fast. Everything as it should be.
Super good work and service at a fair price. Great place.
I’ve been coming here for years! Quick, efficient, and cost-effective not to mention great customer service!
I needed the windshield replaced on my Toyota 4Runner. These guys turned it around so quickly and for a great price. Very professional team and high quality job. Would definitely recommend!
My windshield was broken and i took it to AARON AUTO GLASS and they fixed the windshield. I noticed that the pieces attached to the review mirror was broken so i called and had them take a look at it. I get there thE OWNER says he will pay for the part but NOT the labor. So i let his shop replace and fix the issue……
My experience at the auto shop was professional and wait time was not long as they repaired my front windshield.
Second time we’ve used Aaron’s - first for a side window, then for rear windshield. Quick, easy, and affordable service. In and out in a couple hours. Will definitely use them again if needed. Highly recommend.
Best rates among several locations. Also, quick services. I would highly recommend.
Amazing work, fast and clean and fast and on time!!!
Excellent job and quick service, reasonable price for my new windshield.
second place i went to for windshield replacement. i waited 2 hours at the first place and they had not even pulled my car into the garage yet. grabbed my keys and left. At aaron’s, i pulled my vehicle right into the garage, service took just over an hour from when i pulled in, the work was quality, and the staff was friendly. highly recommend.
Thank you for helping me charge the battery when it stopped working. I called them in the morning , they were able to accommodate me the same day.
Got 3 quotes from other vendors. Hands down Arron Glass best price. They were also able to get me in on the same day I called in the morning.
I want to start off by saying that the service was amazing. They took care of my Ford Econoline as well as my Dodge grand Caravan. I do want to mention, I wish they would give a heads up to let you know that they are on their way. But I can’t lie, these guys are incredibly quick. I had to cancel because I realized I…
Been going to Aaron Auto Glass for over 20 years and have always have had first class experience. Very nice staff, done in a timely manner and is very reasonable. Will keep telling people to go to Aaron Auto Glass for replacement glass
This place was super efficient, cheap, and they had me in and out of there in 90 minutes after an 8:00am arrival. The staff was a well oiled machine and they walked me through what they were doing and then it was ready to drive off. I highly recommend booking an appointment online or showing up when they open because it got super busy by the time I left.
The service was great and the people there are wonderful
This place is a darn joke terrible customer service and the management response is no better
From entrance to exit- their customer service is top notch!! HIGHLY RECOMMEND
They do excellent work, and their prices are very fare and reasonable. I recommend them to everyone's who needs that kind of service.
Aaron Auto Glass was fast and efficient when it came to replacing my windshield. I’ll definitely recommend this place to family and friends!
They did a great job when I went to repair the windshield on my Lincoln Navigator '25. Competitive price. Thank you for your excellent and quick service.
They fixed my windows real quick I would go back maybe I might because I have a stalker.Good service
Great service, fix an excellent job!
Great prices and great service
I was 100% satisfied with my experience with Aaron auto glass. Customer service was outstanding. The job was done well and very quickly. And most importantly, the price was the best and lowest Compared to anyone else. Two thumbs up . They are the best in the business
I needed my windshield replaced after a tree branch fell on my car during a big storm. The places my insurance company suggested were booked out for days. I gave Aaron’s a call and was able to schedule mobile service to replace my windshield within 2 business days. The quote they gave me was the price I paid,…
Received swift attention and service from the customer service ladies at the counter to the repair technician in the shop. I appreciate the transparency and professionalism of this company. It was a starburst shaped chip in the windshield. Also had another service for a cracked windshield replacement on another…
Best service Quality work Fast response and very informative with aftercare and if I needed a replacement or repair I drove a hr away from home and I would do it again but hopefully my windshield don’t crack again lol❤️ thanks Aaron!!
Absolutely amazingly fast and accurate service! I have found my go to autoglass shop! Best price quoted as well!
We had a late night fender bender (broken rear windshield) on a Friday night and needed the use of our car quickly, and couldn't wait until Monday. Aaron auto glass was open early Saturday morning and had us ready to go by 9:30 am. They were so cheerful and friendly too.
I needed to replace my whole front windshield. They gave me the best price around. They told me it would be about 2 hours and it was exactly that. They say that i went in they were having internet issue but they handle it with such ease. Making sure all customers where checked in and keeping their appointments. I…
Great company, fast and reliable. Reasonable prices.
These guys never disappoint at all service is great all the time and the prices are even better I myself will recommend them to anyone who is thinking about going here for service they will not disappoint. Thanks again
I used safelight to repair my windshield and in 2 weeks I had to replace my windshield again…. I went to Aaron’s and had no problem thus far. Top quality work and top quality windshield repair. Anyone who needs their windshield replaced… this is the place to get it done, PERIOD‼️‼️‼️
I was a horrible pain in the tail. For 6 weeks I couldn’t work out an exact time to get the glass replacement. Aaron’s was patient and supportive and when I was able to make it work with them, they knocked out the glass replacement professionally in one hour. Highly recommended!
I am Aaron glass customer from last 30 years and they are providing the same excellent service from day one.The prices are very reasonable and below the market price.They got a very efficient team and take care the customer to the best. I wish them good luck and grow every day.
I had a walker because I fractured my leg. I drove in and told the the guy I had a crack on my windshield. He guided me to a waiting room fixed the windshield and I was on my way. Thank you for the great service.
I cannot say enough good things about this place. My new car got its windows smashed in and they were able to get it completely repaired in a little over an hour. Safelite couldn’t take me for another two weeks and quoted $900. Aaron’s told me to come same day (they were very busy but still fit my car) and quoted $350.
Service was great, no long wait time and the price was right. Customer service was delightful and professional. I had a great experience, thank you.
Aaron Glass Was able to do a repair on a crack in my windshield on a new used car that I bought. Rather than buying new windshield Aaron glass still does the kind of work people used to do, Repair something just not replace it! With some kind of filler and heat application, they took a reasonably large chip little…
My second time here for a repair. Always done great and fast.
The staff at the desk and the technicians were helpful and very friendly. The process was clear and the job was completed quickly, much faster than I expected—about 30 minutes. I especially appreciate that the employees are welcoming to all and customer safety is a priority. I have already recommended this Aaron Auto Glass to friends and neighbors.
Great job and very competitive pricing these guys are my first call every time.
Fast clean polite great price
They do really good job And the price is really cheap compared with other places Thank you so much
I’ve been coming here for years. Had several vehicles served here, 300, Grand Cherokee, M6, Expedition, for tints and replacements/repairs. 10/10 highly recommended place. Same day services and appointments!
They came out right away and fixed my windshield on the street. Friendly service and it was almost a third of the cost of what Safelight quoted me.
My passenger window was broken, Aaron’s Auto glass fixed it within an hour at an affordable price
Well, I got a quote of the windshield repair and they stuck to that price. They got me in and out within an hour. Quick work and will more likely return. Thank you.
Made appointment & was right on time in & out a really pleasant experience as this was a needed auto repair.
Quick, reasonable, and professional
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 262 | — |
| Auto windshield repair | 260 | — |
| Auto side window replacement | 95 | — |
| Auto rear window replacement | 74 | — |
| Installation | 61 | — |
| Auto power window repair | 28 | — |
| Auto side view mirror repair | 13 | — |
| Vehicle window tinting | 7 | — |
