How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREAaron Auto Glass
Des Plaines, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 4.8★ from 3,830 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Aaron Auto Glass for 8 kinds of job.
Aaron Auto Glass for auto windshield repair
Clear ✕All 260 Google reviews tagged “Auto windshield repair” · showing 160
Great work and super easy to get in and get services done. Highly recommend!
The customer service is lacking. They get a 1 out of 5 for that specifically. They don't communicate well to their clients or between each other. Not just with me but with another person that came after me. With that being said... I gave them a 5 because the service was far quicker than expected. I expected my city…
My car was leaking from the windshield, and they repaired it at a low cost.
Very professional quick experience. Window looks great and price seemed reasonable. Thank You!
The best place for repair in Northside.
Throughout the years, I've needed to have numerous windshields replaced due to unlucky pebble strikes. And, as always, Aaron's Auto Glass comes through with great pricing and fast installation! Thank you Aaron's Auto Glass team!! I hope I never need another windshield replacement but, if the need arises, I won't hesitate to call again...
Windshield replacement job was professionally done and finished in a timely manner
Fast and reasonable prices thank you
They were quick professional and did a great job with my window.
I was shopping around to replace my windshield, and this was the only place I found with such a fair price. The job was clean and super fast, they were done in about an hour! I’m very happy with the service. Thank you!
They did a great job, pretty quick very professional
Great price and friendly service
The stuff was wonderful very helpful. And very affordable
Very good from start to finish always! I’ve used this company several times & I’ve referred people there because of their quality service!
I wouldn't want to give even a single star; the service was poor, and on top of that, they botched the job and refused to honor the warranty. The work was done poorly, and when I went to report that the window had stopped working, you told me yourselves that you wouldn't honor the warranty—even though it hadn't even…
They were very helpful and did a great job
Great quotes, great customer service. I arrived early for my appointment and they took in my car as soon as I got here.
From the front office to service tech you guys are great thank you so much for all you done.
If for nothing else... just the cost to replace a damaged windshield is incomparable... try it. Call around find out how much others quote for the replacement of your model and say, thank goodness, for saving at least $100 USD.
Excellent service. We’ve used them several times and the price is great and the service is even better.
Lugar que recomiendo , muy profecionales y precios que no te llevan a la bancarrota, eficientes y rapidos en la instalacion
Quality service
Fast eficient and well worth it.
I’ve had at least three Or four times I have used Aarons Auto glass and was completely satisfied each time with the service completed.
The service was fast and easy. I was quoted a longer time than the appointment actually lasted. My new windshield looks great. Would highly recommend!
I have been dealing with Aaron auto glass for the last 4 years. With both my vehicles and it has been a wonderful experience.
Me encantó son muy profesionales me siento muy contento por el trabajo sobre todo los. Señores son muy atentos y amables
My windshield was replaced faster than I expected! The staff were professional and my my windshield looked good as new!
Needed a windshield replaced. Was a little concerned if I picked the right place when I showed up -but these guys were great. 5 stars for the technicians. The men in back were kind, respectful, and professional. Windshield came out great. Not a scratch on the car. Perfect placement. Not a leak. Clean. Fast. Everything as it should be.
Super good work and service at a fair price. Great place.
I’ve been coming here for years! Quick, efficient, and cost-effective not to mention great customer service!
I needed the windshield replaced on my Toyota 4Runner. These guys turned it around so quickly and for a great price. Very professional team and high quality job. Would definitely recommend!
My windshield was broken and i took it to AARON AUTO GLASS and they fixed the windshield. I noticed that the pieces attached to the review mirror was broken so i called and had them take a look at it. I get there thE OWNER says he will pay for the part but NOT the labor. So i let his shop replace and fix the issue……
My experience at the auto shop was professional and wait time was not long as they repaired my front windshield.
Second time we’ve used Aaron’s - first for a side window, then for rear windshield. Quick, easy, and affordable service. In and out in a couple hours. Will definitely use them again if needed. Highly recommend.
Best rates among several locations. Also, quick services. I would highly recommend.
Amazing work, fast and clean and fast and on time!!!
Excellent job and quick service, reasonable price for my new windshield.
second place i went to for windshield replacement. i waited 2 hours at the first place and they had not even pulled my car into the garage yet. grabbed my keys and left. At aaron’s, i pulled my vehicle right into the garage, service took just over an hour from when i pulled in, the work was quality, and the staff was friendly. highly recommend.
Thank you for helping me charge the battery when it stopped working. I called them in the morning , they were able to accommodate me the same day.
Got 3 quotes from other vendors. Hands down Arron Glass best price. They were also able to get me in on the same day I called in the morning.
I want to start off by saying that the service was amazing. They took care of my Ford Econoline as well as my Dodge grand Caravan. I do want to mention, I wish they would give a heads up to let you know that they are on their way. But I can’t lie, these guys are incredibly quick. I had to cancel because I realized I…
Been going to Aaron Auto Glass for over 20 years and have always have had first class experience. Very nice staff, done in a timely manner and is very reasonable. Will keep telling people to go to Aaron Auto Glass for replacement glass
This place was super efficient, cheap, and they had me in and out of there in 90 minutes after an 8:00am arrival. The staff was a well oiled machine and they walked me through what they were doing and then it was ready to drive off. I highly recommend booking an appointment online or showing up when they open because it got super busy by the time I left.
The service was great and the people there are wonderful
This place is a darn joke terrible customer service and the management response is no better
From entrance to exit- their customer service is top notch!! HIGHLY RECOMMEND
They do excellent work, and their prices are very fare and reasonable. I recommend them to everyone's who needs that kind of service.
Aaron Auto Glass was fast and efficient when it came to replacing my windshield. I’ll definitely recommend this place to family and friends!
They did a great job when I went to repair the windshield on my Lincoln Navigator '25. Competitive price. Thank you for your excellent and quick service.
They fixed my windows real quick I would go back maybe I might because I have a stalker.Good service
Great service, fix an excellent job!
Great prices and great service
I was 100% satisfied with my experience with Aaron auto glass. Customer service was outstanding. The job was done well and very quickly. And most importantly, the price was the best and lowest Compared to anyone else. Two thumbs up . They are the best in the business
I needed my windshield replaced after a tree branch fell on my car during a big storm. The places my insurance company suggested were booked out for days. I gave Aaron’s a call and was able to schedule mobile service to replace my windshield within 2 business days. The quote they gave me was the price I paid,…
Received swift attention and service from the customer service ladies at the counter to the repair technician in the shop. I appreciate the transparency and professionalism of this company. It was a starburst shaped chip in the windshield. Also had another service for a cracked windshield replacement on another…
Best service Quality work Fast response and very informative with aftercare and if I needed a replacement or repair I drove a hr away from home and I would do it again but hopefully my windshield don’t crack again lol❤️ thanks Aaron!!
Absolutely amazingly fast and accurate service! I have found my go to autoglass shop! Best price quoted as well!
We had a late night fender bender (broken rear windshield) on a Friday night and needed the use of our car quickly, and couldn't wait until Monday. Aaron auto glass was open early Saturday morning and had us ready to go by 9:30 am. They were so cheerful and friendly too.
I needed to replace my whole front windshield. They gave me the best price around. They told me it would be about 2 hours and it was exactly that. They say that i went in they were having internet issue but they handle it with such ease. Making sure all customers where checked in and keeping their appointments. I…
Great company, fast and reliable. Reasonable prices.
These guys never disappoint at all service is great all the time and the prices are even better I myself will recommend them to anyone who is thinking about going here for service they will not disappoint. Thanks again
I used safelight to repair my windshield and in 2 weeks I had to replace my windshield again…. I went to Aaron’s and had no problem thus far. Top quality work and top quality windshield repair. Anyone who needs their windshield replaced… this is the place to get it done, PERIOD‼️‼️‼️
I was a horrible pain in the tail. For 6 weeks I couldn’t work out an exact time to get the glass replacement. Aaron’s was patient and supportive and when I was able to make it work with them, they knocked out the glass replacement professionally in one hour. Highly recommended!
I am Aaron glass customer from last 30 years and they are providing the same excellent service from day one.The prices are very reasonable and below the market price.They got a very efficient team and take care the customer to the best. I wish them good luck and grow every day.
I had a walker because I fractured my leg. I drove in and told the the guy I had a crack on my windshield. He guided me to a waiting room fixed the windshield and I was on my way. Thank you for the great service.
I cannot say enough good things about this place. My new car got its windows smashed in and they were able to get it completely repaired in a little over an hour. Safelite couldn’t take me for another two weeks and quoted $900. Aaron’s told me to come same day (they were very busy but still fit my car) and quoted $350.
Service was great, no long wait time and the price was right. Customer service was delightful and professional. I had a great experience, thank you.
Aaron Glass Was able to do a repair on a crack in my windshield on a new used car that I bought. Rather than buying new windshield Aaron glass still does the kind of work people used to do, Repair something just not replace it! With some kind of filler and heat application, they took a reasonably large chip little…
My second time here for a repair. Always done great and fast.
The staff at the desk and the technicians were helpful and very friendly. The process was clear and the job was completed quickly, much faster than I expected—about 30 minutes. I especially appreciate that the employees are welcoming to all and customer safety is a priority. I have already recommended this Aaron Auto Glass to friends and neighbors.
Great job and very competitive pricing these guys are my first call every time.
Fast clean polite great price
They do really good job And the price is really cheap compared with other places Thank you so much
I’ve been coming here for years. Had several vehicles served here, 300, Grand Cherokee, M6, Expedition, for tints and replacements/repairs. 10/10 highly recommended place. Same day services and appointments!
They came out right away and fixed my windshield on the street. Friendly service and it was almost a third of the cost of what Safelight quoted me.
My passenger window was broken, Aaron’s Auto glass fixed it within an hour at an affordable price
Well, I got a quote of the windshield repair and they stuck to that price. They got me in and out within an hour. Quick work and will more likely return. Thank you.
Made appointment & was right on time in & out a really pleasant experience as this was a needed auto repair.
Quick, reasonable, and professional
Costumer service are very friendly. I’m always going to come back at Aaron glass thank you so much for the great job.
Great service. Fast response on quote. Easy and simple process. Recommendations for others to use.
Service very good, A professional guys, Smart price
Aaron’s have been my go to for glass replacement for years. They provide fast service and reasonable prices.
Great service very polite and attentive ladies working the desk. Even took my car across the street to finish tint!
Easy process and good work. I appreciated the email communication to set up an appointment. Good price.
Was Completely Happy And Satisfied About The Service And How Swiftly They Got Me In And Out. I Would Definitely Recommend.
Aaron Auto Glass did an awesome job on my Range Rover. The windshield matches my original perfectly. They quoted me $750 (without calibration) — other shops were trying to charge $2,000–$3,000. Calibration was an additional $250, which is still a great deal compared to everyone else. Only small downside is the…
Fast and great service, left my F450 for windshield replacement and it was ready same day in a few hours. For a very competitive price. Recommend!!!
Muy bien trabajo bien echo
Wonderful experience. Professional and exceeded my expectations. I called several places and Aaron Auto Glas far better reasonable price. I came the same day and service was not long at all. Highly recommend.
Easy to set up the appointment and very fast and efficient service I was in and out of there much quicker than I thought it would take
Very happy with my new windshield! It was repaired in only an hour and they were able to get me in super quick. I definitely will be recommending to others!
Fast and great work.
Best price and service.
Sheena was terrific, very helpful! Great experience overall.
Great experience
From the time I called Aaron Glass to schedule an appointment through the time the work was completed, the service was excellent. The time estimate given on the phone for replacing my windshield was accurate. The installers of my windshield not only repositioned the mirror well, they remembered to remove and replace…
Extremely unprofessional and incompetent service. I brought my car in with two very small rock chips(an ideal size for a perfect resin windshield repair) yet to still found a way to totally mess it up and make it worse. The technician failed to clean the glass or remove debris before applying resin, which is a basic…
Been going to Aaron's glass for a few decades. Their professional work, fairly priced auto glass replacement, window tinting and helpful and kind customer service keeps me coming back, in and out within a couple hours instead of waiting all day like most other places I've heard about!
I have had my windshield glass replaced several times in my life and Aaron’s is above and beyond the best price, service and product. Not even close! Easy scheduling, easy in and out for install and great service in every way.
I have used Aaron Glass for several of my windshield repairs. The are always very professional and courteous. They have always worked with my schedule and do a great job. I will continue to use them and recommend them to family and friends.
Highly recommend. Great customer service. Great prices and fast work. 2 thumbs up!
Honestly I can’t say enough about the Hermosa location. My entire windshield had to be replaced due to a crack that just kept growing across the entire width of the car. I had gotten a couple quotes, one local place as I live in Northwest Indiana, and Safelite. My friend who lives around the corner from the Hermosa…
Everybody was kind and efficient. Very organized establishment. I could not find a better price and the service couldn't have been more professional. Highly recommended.
If you're in a pinch or a bind go to Aaron Auto Glass and get peace of mind!
Had to replace my windshield and they were able to take me right away. From pulling my car into the garage, to the ladies in customer service, everyone was so friendly, professional and helpful. I was nervous the replacement would not be exactly the same but it was and everything was just as I expected! Thank you!
Had my windshield replaced here. They did a great job for a very reasonable price. Highly recommended!
I have use Aaron glass for many year and always do the best job..
I was quoted between 12 hundred to 15 hundred dollars by other shops. Aaron came in at just over $300. The work was quick, the service was wonderful. I. Couldn't be happier!
Exciellent service less time to wait take appointment first ,,,, But u take little extra payment already i told u i m senior/ disable/ retired ( but i m happywith you) Thanks & God bless ur Bussines Aameeeeeeeeeeeeeeeeeeren
I had cracked windshield they quote my a great price I was in out there in thirty minutes Very pleased with there services
Excellent rates and service. Came to place of work and was done earlier than anticipated. (They also transferred windshield stickers and toll pass)
They did a Great job. Had it done in less than half the time they said they would. Great price too.
Prices are significantly better than Safelite. Prompt, courteous service. I would definitely use them again and suggest to friends, which is exactly how I found out about it.
Excellent service. Immediately after opening i called and less than 2 hours later I had my windshield done
Very quick, professionally done and very convenient.
These guy/gals are the best. Quality work at a reasonable price. Have been going to aarons for years. Thanks!!
Fast and very friendly fantastic priceless and employees , just a great place
Ever since Covid, customer service seems to have disappeared from all industries. But not here at Aaron Auto Glass... Their customer service is fantastic, from when you call on the phone to when you come in for repairs. Top-notch organization!!! Prices & workmanship are great!!! Highly Recommend Aaron Auto Glass!!!
Everything went like clockwork and the windshield looks brand new. I especially appreciated that the transponder and city sticker were transferred to the new windshield.
They were quick and reasonable. I enjoyed my experience with them and probably will always go to them from now on.
Great price fast service great staff
Aaron Auto Glass was wonderful to work with - communicated via text, highly responsive, came and did the work on site so I didn't have to drive with a broken window, and all at a much better piece than the national chain. Would absolutely use them again I'm the future
Great service and great work
2015 charger windshield replace perfectly installed and even put Ezpass sticker back on
I’m delighted with the instillation of the new windshield. The staff were wonderful and the work was top class.
This was my second time going to them with different car. I am very impressed by their service and pricing, highly recommended
Recommended by my mobile mechanic, this place did a phenomenal job! I had my windshield replaced with them after another local shop completely botched the replacement. The other shop used a thinner gasket at the top and the windshield would whistle at higher speeds. Then shortly after their failed attempt at…
I’m very happy with the work they did. After a tree fell and took out my rear windshield I needed a new one desperately. After calling around they were the most cost effective and were able to get it done while I was at work. The installer cleaned up all the glass that was left which I appreciate it. I would definitely recommend them to anyone.
Aaron glass personal are truly Professional. It started from the quote over the phone Roxanne clear and helpful. Customer service desk Leslie, and Erika friendly, knowledgeable and great sprite. Manager Sheena wise and bring beautiful vibes in the waiting room Fair price and quality work.
Friendly, responsive, quick, relatively affordable
Replaced my windshield fast and at 1/8 of the price I was being quoted for at other places and the work is very good quality
I had a fantastic experience with Aaron Auto Glass! I got a crack in my windshield two months ago and shopped around. I got the best quote from Aaron but was not able to take it in right away. When I called to schedule, I asked if I needed an updated quote and they said the original quote stood, they gave an…
I was not sure about Aaron Auto Glass initially, but from the moment I showed up for my appointment, the staff was fast, organized and efficient! They had a great location and a second location across the street for tinting. They had a great system to get me in and out and showed competence and professionalism. I…
Quick and seamless
I've always gone to Aaron glass I used to live in this city. Now I live in the suburbs. I will drive 45 minutes just to get my car fixed They've always done a great job. The staff and the workers do great work.They're awesome!
Good price, solid results. Definitely recommend.
Aaron Auto Glass is the BEST in the city! With the best prices hands down! I recommend this place to all!! Make an appointment they get you in and out! I bring all my cars here for tints and I have had a front windshield repair they do excellent work!!
Called ahead of time to check on a new windshield availability. Costumer Service Lady was friendly and fast. Asked for VIN number and within a couple of minutes, she confirmed availability & FULL price. Appointment was set up. Showed up to my appointment. Only one question was requested, phone number. All…
PRESIDENTIAL SERVICE!!! THEY TREAT YOU LIKE FAMILY AND THE SERVICE IS BEYOND EXPECTATIONS.
Good price. Quality service.
Great job Good Prices
Aaron Auto Glass came to my house and replaced the windshield of my car they did a great job and it was fast service on time the crew were very professional. I recommend Aaron Auto Glass to everyone call for service no worries be happy.
We are very happy with our new windshield! We will be recommending your business to everyone we know! The service was great and so was your price!
Amazing service! Kudos to the management and personnel! You should rename the business in “Gone in 60 minutes” 😊 Lincoln Continental windshield replacement was done in an hour. 7am In, 8am out! Legends! God bless you all!
Windshield for my car was reasonable priced and installed within minutes. Great work!
They were fantastic, fast and very efficient. And the cost was fantastic
Best price in Chicago land area Iam not playing I called over 10 places for window replacement on my ford expedition xl Driver rear window I kept getting estimate of between 250 / 180. Ridiculous for one window. Arron's got me used window for 150$ replacement was fast customer service was great the ladies in the…
The worst experience I honestly can’t believe it. I had my windshield fixed and on the same day it started raining and you can see the water going inside my car. There’s a leakage. So I went back and they kept saying it wasn’t the glass they just put in and that it was an AC problem. The water that goes through the…
Very friendly professional explained what's to do and how long it might take
I called Aaron Auto out of a referral from my apartment building management, and they were able to replace my broken windshield the very next morning (which was basically as soon as possible). It was also less than half the price of my insurance deductible payment. Their staff was very friendly and helpful, and the…
Another guy was going to drive off with my keys Never seen anything like this
Amazing windshield repair, great prices, everyone is very friendly!
My mini van had a cracked glass front winshield. I was scared to where to take it., Last time my ford mustang glass cracked it was $1,200 dollars. I called and was quoted $175.00 dollars. I dropped it off and shortly after that it was ready. I was so pleased it was new wind shield and it fits perfect,…
Great service
Used them a couple of times in the past for rock chips in the windshield. Much cheaper then safelite and just as good if not better!
Great customer service and half the price other places quoted me. It's been about 5 months and no problems at all.
Excellent service and a great price. Will definitely use Aaron Auto Glass again.
Quick response. Able to schedule a time quickly and efficiently next day. Replacement was done quickly as well so I didn’t need to take a whole day off from work. Overall a very smooth experience.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 262 | — |
| Auto windshield repair | 260 | — |
| Auto side window replacement | 95 | — |
| Auto rear window replacement | 74 | — |
| Installation | 61 | — |
| Auto power window repair | 28 | — |
| Auto side view mirror repair | 13 | — |
| Vehicle window tinting | 7 | — |
