Leila Gateka3 reviewsTotal number of Google reviews Leila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! He waited an hour for me and delivered as promised.
Abbasi Towing & Recovery
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 89 towing servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 145 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Abbasi Towing & Recovery at a glance
Customers consistently report that Abbasi Towing provides fast, professional, and reasonably priced services for various vehicles, including highway emergencies and short-notice pickups. Reviewers highlight the company's punctuality, friendly communication, and ability to handle difficult situations efficiently. However, one low-star review describes significant vehicle damage and unresolved theft issues during a transport, contrasting with the overwhelmingly positive feedback regarding the overall experience and pricing fairness.
- Google rating: 5.0 out of 5 from 145 reviews (99% five-star).
- Reviews on this page: 145 Google reviews (118 with written comments, 10 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 28, 2026.
- Service: Towing Service serving Baltimore, Maryland.
Data from Google, last updated October 29, 2026.
Score profile vs other towing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abbasi Towing & Recovery: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abbasi Towing & Recovery: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abbasi Towing & Recovery: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abbasi Towing & Recovery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
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Bar = this company · dark tick = category median.
Star ratings
145 Google reviews we collected
- 5 stars14399%
- 4 stars00%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 118 written reviews
- Praise22899%
- Complaints21%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1745%
- Reasonable1847%
- Overpriced00%
- Not sure38%
Topic share
How often each topic comes up in the written reviews
- Speed & response6629%
- Staff & attitude5022%
- Price & value3415%
- Quality & results3314%
- Would recommend2712%
- Honesty & trust136%
- Communication73%
What customers talk about
We read 118 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was able to get there in about 20 minutes helped me swap out a donut spare and got me back on the road quickly.”
“Super fast and friendly service with a very fair price!”
“Good service quickly and reasonable price recomended”
“He exceeded my expectations with his availability to have my son’s car towed back to our home.”
“My usual tow service guy was not working today, so I had decided to just google tow service options near home.”
“I would definitely recommend them for all of your emergency towing needs.”
“Very reliable, reasonably priced and great communication.”
“I called this company, explained my situation and a driver dispatched himself to my location from Catonsville within less than one hour for a reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Abbasi Towing & Recovery for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
ALocal Guide · 170 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a blowout on the highway. He was able to get there in about 20 minutes helped me swap out a donut spare and got me back on the road quickly. This was a Saturday night as well. He quoted me a fair price..all good.
Reasonable priceTire change
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Abbasi Towing was very fast and reliable. I would definitely recommend them for all of your emergency towing needs.
Car towing
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex represented the towing service very well! He exceeded my expectations with his availability to have my son’s car towed back to our home. I didn’t think he would be available for several days, but surprised me when he said he would be there in an hour to pick up my son’s vehicle and have it delivered. Job well done!
Reasonable priceCar towing
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My man Abbasi came through in the clutch!!! Greatest towing service in the #443❤️🖤💚
Me8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
After a frustrating day of dealing with our vehicle that sustained damage, Abbasi towing responded quickly and professionally. They used a flatbed truck to tow our larger vehicle. 100% would recommend their towing services!
Car towing
M&D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Nice guy brought my car from IAA to Owings Mills for good price really appreciate 🙌🏿🙌🏿
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 47 | — |
| Special vehicle towing | 12 | — |
| Car lockouts | 4 | — |
| Long distance hauling | 4 | — |
| Motorcycle towing | 3 | — |
| Tire change | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 145 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Aiyhanna Stanback
Review from Google · view on GoogleTowed my 2011 Honda Accord
- Price assessment: Great price
- Services: Car towing
ALocal Guide · 170 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a blowout on the highway. He was able to get there in about 20 minutes helped me swap out a donut spare and got me back on the road quickly. This was a Saturday night as well. He quoted me a fair price..all good.
- Price assessment: Reasonable price
- Services: Tire change
Response from the owner · 3 weeks ago
Thank you so much for taking the time to share your review! At Abbasi Towing & Recovery, we understand how stressful a highway blowout on a Saturday night can be, so we are glad our team could arrive within 20 minutes to perform your tire change service and swap out your flat for a donut spare. Providing fast roadside assistance, emergency towing, and fair, transparent pricing is what our team strives to deliver 24/7 across Catonsville and the surrounding Baltimore area. Safe travels, and please don't hesitate to give us a call whenever you need reliable help on the road!"
Eladia Ramirez2 reviewsTotal number of Google reviews Eladia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service quickly and reasonable price recomended
Response from the owner · 3 weeks ago
Thank you so much for the 5-star review, Eladia! We're glad our team at Abbasi Towing & Recovery could provide fast, reliable towing service at a reasonable price. Whether you ever need 24/7 emergency towing or roadside assistance, we're always here to help!
ijanai harrisLocal Guide · 15 reviewsTotal number of Google reviews ijanai has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper fast and friendly service with a very fair price! Thank you so much!
- Price assessment: Reasonable price
- Services: Car towing
Response from the owner · a month ago
Thank you so much for the 5-star review, Ijanai! We’re thrilled to hear that you experienced super fast and friendly service at a fair price. Providing dependable and affordable car towing in Catonsville is always our top priority. We truly appreciate your support and for choosing Abbasi Towing & Recovery
Faisal Chowdhury3 reviewsTotal number of Google reviews Faisal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional also reasonable price. Call him with confident!
- Price assessment: Reasonable price
- Services: Car towing
Response from the owner · a month ago
"Thank you so much for the 5-star review and recommendation, Faisal! We take great pride in delivering professional, reliable, and reasonably priced car towing services to our community. We appreciate your confidence in Abbasi Towing & Recovery and are always here if you ever need towing service in Catonsville!
Nicole Bastfield2 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbbasi Towing was very fast and reliable. I would definitely recommend them for all of your emergency towing needs.
- Services: Car towing
Response from the owner · a month ago
"Thank you so much for the 5-star review, Nicole! We’re thrilled to hear that you found our emergency towing service fast and reliable. Providing quick, dependable towing in Catonsville when our customers need it most is always our top priority. We truly appreciate your recommendation and for choosing Abbasi Towing & Recovery!"
Kevin Hunt7 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex represented the towing service very well! He exceeded my expectations with his availability to have my son’s car towed back to our home. I didn’t think he would be available for several days, but surprised me when he said he would be there in an hour to pick up my son’s vehicle and have it delivered. Job well done!
- Price assessment: Reasonable price
- Services: Car towing
Response from the owner · a month ago
Thank you so much for the 5-star review, Kevin! We’re thrilled to hear that Alex provided such prompt and helpful car towing service for your son's vehicle. Getting there within an hour and delivering fast, reliable towing in Catonsville is what we strive for every day. We appreciate your trust in Abbasi Towing & Recovery and are always here if you ever need roadside help again!
Ken Williams1 reviewTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy man Abbasi came through in the clutch!!! Greatest towing service in the #443❤️🖤💚
Response from the owner · a month ago
"Appreciate the love! ❤️🖤💚 Serving Catonsville and the surrounding Baltimore area with quick towing and vehicle recovery is what we do best. Keep our number handy for any future emergency roadside help in the 443!"
Sulaiman Mansaray2 reviewsTotal number of Google reviews Sulaiman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe tow truck driver came on time. He towed it from Columbia to Hyattsvilles
Response from the owner · 5 months ago
"Thank you for the 5-star review, Sulaiman! We are glad we could get there on time for your tow from Columbia to Hyattsville. At Abbasi Towing & Recovery, we specialize in reliable long-distance towing and light-duty transport all around Maryland. We appreciate your support! 🫡"
Business details
- Address: 1807 Frederick Rd, Baltimore, MD 21228
- Phone: (443) 851-1215
- Website: abbasitowing.com
- Service area: Baltimore, MD