Pest control service · Norman, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 141 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★226 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$206typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite punctuality, professional communication, and effective treatment for pests like termites, rodents, and mosquitoes as key strengths. Many note that the company offers fair pricing and provides thorough explanations during inspections. While most reviews are positive, a few low-star comments highlight issues with phone accessibility and one incident involving a vehicle driving slowly on a public road.
Google rating: 4.9 out of 5 from 226 reviews (98% five-star).
Reviews on this page: 226 Google reviews (203 with written comments, 2 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 24, 2026.
Service: Pest Control Service serving Norman, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
ABBS PCPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABBS PC: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABBS PC: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABBS PC: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABBS PC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABBS PC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABBS PC: 79/100 on this factor. Category median: 90.B
79
Bar = this company · dark tick = category median.
Star ratings
226 Google reviews we collected
4.9of 5
5 stars22198%
4 stars10%
3 stars10%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 203 written reviews
100%praise
Praise403100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price444%
Reasonable444%
Overpriced00%
Not sure111%
$206+61% vs typical pest control services
Middle half of what 4 customers paid ($176–$335) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11929%
Would recommend7719%
Quality & results6717%
Speed & response6717%
Communication359%
Price & value246%
Honesty & trust154%
What customers talk about
We read 203 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I asked them to assist on a clients situation and I'm over the top impressed with their knowledge and professional handling and effective treatment.”
“They worked me in same day for an urgent issue, were very thorough in their examination and explanation of what was recommended, and affordable compar…”
“Show up on time and provided a fair quote pricing for the terminate service.”
“Great communication and listen to my long drawn out story without judgment.”
“…gh in their examination and explanation of what was recommended, and affordable compared to other pest control companies.…”
“Fast response times and reliable, this company is very experienced and skilled with their trade.”
People customers mention
Dustin17 reviews
Control9 reviews
Mike8 reviews
Kenny7 reviews
Michael3 reviews
Katherine3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ABBS PC for 8 kinds of job. Pick one to see what they paid and said.
TTamara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highly recommended! They worked me in same day for an urgent issue, were very thorough in their examination and explanation of what was recommended, and affordable compared to other pest control companies. Very highly recommend!
Paid $140–160Reasonable priceRodent exterminationGeneral pest inspection
CCLAIRE3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Kenny the technician was very professional, polite and careful performing the pest control services that I needed for my very large house
JJulie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This is a great company. Dustin was an amazing worker. He was Extremely polite, professional, and , hard working. I recomend this company I will be referring my friends. Ask for Dustin to come do your work. You will be 100% satisfied !!!
They come and spray my yards once a month and have not had mosquitoes, fleas, ticks, or any other critters. Great to have when you have pets. Haven’t had a bug indoors since I started using them 4 years ago.
Price assessment: Great price
Services: Hornet & wasp extermination, Spider extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Spiders, Mosquitoes, Other
Response from the owner · a week ago
Thank you so much for the review! Our aim is to provide quality service while keeping your entire family safe.
M
marcie Adkins1 reviewiTotal number of Google reviews marcie has written across all businesses on Google Maps, not just this one.
Highly recommended! They worked me in same day for an urgent issue, were very thorough in their examination and explanation of what was recommended, and affordable compared to other pest control companies. Very highly recommend!
Price assessment: Reasonable price
Price: $140–160
Services: Rodent extermination, General pest inspection
Pest type: Rodents
Response from the owner · a month ago
Thank you so much for the kind review. At ABBS, we strive to take care of your family and peace of mind. It’s wonderful to know we did!
M
mitzie smith3 reviewsiTotal number of Google reviews mitzie has written across all businesses on Google Maps, not just this one.
This is a great company. Dustin was an amazing worker. He was Extremely polite, professional, and , hard working. I recomend this company I will be referring my friends. Ask for Dustin to come do your work. You will be 100% satisfied !!!
Price assessment: Great price
Price: $200+
Services: Hornet & wasp extermination
Response from the owner · 5 months ago
Thank you so much for the five stars and kind words! We're glad we were able to serve your family!
