Matt Brawley1 reviewTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlefast, reliable service great communication
ABDOZ RSA & Towing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 60 towing servicesPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 1,637 Google reviews · 24 photos
98%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
Oct 2026latest review
ABDOZ RSA & Towing at a glance
Google reviewers rate ABDOZ RSA & Towing 4.9 out of 5 based on 1637 reviews, frequently citing punctuality, friendly communication, and reasonable pricing for services like vehicle recovery and transport. While many customers describe the staff as professional and efficient, negative feedback highlights concerns about unauthorized vehicle booting, aggressive interactions, and alleged vehicle damage. These criticisms suggest a pattern of disputes regarding legality and conduct that contrasts with the overwhelmingly positive experiences reported by other clients.
- Google rating: 4.9 out of 5 from 1,637 reviews (98% five-star).
- Reviews on this page: 1,637 Google reviews (1,414 with written comments, 255 with photos).
- Owner responses: the business replied to 24% of reviews.
- Most recent review: October 24, 2026.
- Service: Towing Service serving McKinney, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other towing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABDOZ RSA & Towing: 89/100 on this factor. Category median: 92.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABDOZ RSA & Towing: 80/100 on this factor. Category median: 89.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABDOZ RSA & Towing: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABDOZ RSA & Towing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABDOZ RSA & Towing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABDOZ RSA & Towing: 50/100 on this factor. Category median: 67.C
50
Bar = this company · dark tick = category median.
Star ratings
1,637 Google reviews we collected
- 5 stars1,59898%
- 4 stars70%
- 3 stars10%
- 2 stars40%
- 1 star272%
Praise vs complaints
Phrases our text analysis found in 1,414 written reviews
- Praise2,90399%
- Complaints431%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price7467%
- Reasonable3330%
- Overpriced22%
- Not sure22%
Topic share
How often each topic comes up in the written reviews
- Speed & response80627%
- Staff & attitude68423%
- Would recommend42314%
- Quality & results40414%
- Price & value35012%
- Communication1505%
- Honesty & trust1294%
What customers talk about
We read 1,414 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He immediately responded and was out within the hour.”
“was very patient with me became and did a professional job although I was late on my payment and it still was patient and give me a chance to do my pa…”
“Their work is swift and professional, a definite recommendation.”
“They were rude on the phone, did nothing to help, and still kept my money.”
“Simple and reliable toolbox transportation service, would 100% recommend”
“I would strongly recommend documenting everything and reporting the driver to the towing company and the appropriate authorities if you believe there…”
“Quick fast af and great service 100 would recommend came in clutch.”
“One of the worst experiences I’ve ever had with a tow driver in Richardson.”
“The price was very reasonable, and everything went smoothly.”
“Total rip off , uber doesn’t even charge that amount .”
“ABDOZ RSA was very friendly, fast, and easy to work with.”
“I’m genuinely thankful for the entire team at ABDOZ RSA & Towing.”
“Scammer man - thread for Money, never give him any service.”
People customers mention
- Allen 20 reviews
- Dallas 19 reviews
- Abdul 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ABDOZ RSA & Towing for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Lyricalxs7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
AJ was very quick and professional. Price was considerably reasonable for the towing. I'd recommend him for any and everyone.
Great priceCar towing
Dogscratch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I had gotten my car stuck upon a rock on a curb, and this service got me back on the pavement in a matter of moments. Their work is swift and professional, a definite recommendation.
Reasonable priceCar towing
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Friendly, fast, on time and great communicator. He answered the phone quickly, communicated perfectly arrived 10 minutes early, was friendly and got right to loading vehicle quickly. From phone call, to meeting me at truck, to dropping car off at mechanic he had me taken care of in less than one hour. Highly recommend.
Great priceLocal hauling
SharonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The service was amazing. He immediately responded and was out within the hour. I will definitely be referring him and using this service again. Thank you!
Car lockouts
Bobby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
ABDOZ show up on time and help me pull up my trailer from the water quickly and Profesional. He only charge me 250$ while other companies quotes me double that
StacyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service THANK YOU!! They came to Richardson to Plano and was $150!! Thank you again Abdoz!! They also responded 10 minute wait!!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 225 | — |
| Special vehicle towing | 53 | — |
| Tire change | 27 | — |
| Local hauling | 24 | — |
| Battery service | 22 | — |
| Long distance hauling | 17 | — |
| Battery | 13 | — |
| Car lockouts | 11 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,637 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lyricalxs7 reviewsTotal number of Google reviews Lyricalxs has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAJ was very quick and professional. Price was considerably reasonable for the towing. I'd recommend him for any and everyone.
- Price assessment: Great price
- Services: Car towing
Dogscratch2 reviewsTotal number of Google reviews Dogscratch has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had gotten my car stuck upon a rock on a curb, and this service got me back on the pavement in a matter of moments. Their work is swift and professional, a definite recommendation.
- Price assessment: Reasonable price
- Services: Car towing
David Guth10 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly, fast, on time and great communicator. He answered the phone quickly, communicated perfectly arrived 10 minutes early, was friendly and got right to loading vehicle quickly. From phone call, to meeting me at truck, to dropping car off at mechanic he had me taken care of in less than one hour. Highly recommend.
- Price assessment: Great price
- Services: Local hauling
Jose Gomez1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! Fast and Friendly!
SharonLocal Guide · 20 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe service was amazing. He immediately responded and was out within the hour. I will definitely be referring him and using this service again. Thank you!
- Services: Car lockouts
Ty McNeely2 reviewsTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSimple and reliable toolbox transportation service, would 100% recommend
Nabeel Shahid2 reviewsTotal number of Google reviews Nabeel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 can’t even complain about nothing this is ur right choice
Bobby Edwards7 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleABDOZ show up on time and help me pull up my trailer from the water quickly and Profesional. He only charge me 250$ while other companies quotes me double that
Josue Penafort1 reviewTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick fast af and great service 100 would recommend came in clutch.
- Price assessment: Great price
- Services: Car towing
Business details
- Phone: (469) 816-7256
- Website: abdoztowing.com
- Service area: McKinney, TX