Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Above & Beyond Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty71−2.9Momentum penalty56−4.4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Above & Beyond Cleaning Services

Fargo, ND · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.8★ from 198 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above & Beyond Cleaning Services is better than 78% of mattress cleaning.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above & Beyond Cleaning Services is better than 72% of mattress cleaning.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Above & Beyond Cleaning Services is better than 71% of mattress cleaning.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above & Beyond Cleaning Services is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above & Beyond Cleaning Services is better than 56% of mattress cleaning.C
56
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Above & Beyond Cleaning Services is better than 100% of mattress cleaning.A
100

Reviews for your job

Customers hired Above & Beyond Cleaning Services for 7 kinds of job.

Above & Beyond Cleaning Services for water damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Water damage repair”

JenniferLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOW....I came home and started crying...I had water damage and concrete dust all over my stuff... the 3 people that came to my apartment. ALISIA FLAMANCO?? JOHN DENOYER AND SHELBY did an AWESOME JOB!! THANK YOU SO MUCH!! I recommend this business "abovebeyond" to anyone.. if they can clean up after a floor…

Water damage repair+ Responsiveness+ Punctuality+ Quality
Angi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+7% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 69%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning66$153–$277
Deep clean42$290–$614
General housekeeping29$151–$235
Moving-related cleaning15$301–$506
Interior & exterior window cleaning3—
Office & workplace cleaning3—
Water damage repair2—

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