Window cleaning service · Rio Rancho, NM · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#110 of 157 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 30%
5.0★★★★★88 Google reviews · 24 photos
99%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ABQ Window Washers 5/5 based on 88 reviews, noting the owner replied to 97% of comments. Customers describe professional service that includes window, screen, solar panel, and roof cleaning, often highlighting punctuality, thoroughness, and clear communication. Recurring themes mention fair pricing and effective removal of hard water stains or dirt. The only criticism found in the excerpts is a complaint about poor customer service.
Google rating: 5.0 out of 5 from 88 reviews (99% five-star).
Reviews on this page: 88 Google reviews (84 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 29, 2026.
Service: Window Cleaner serving Rio Rancho, New Mexico.
Data from Google, last updated November 1, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
ABQ Window WashersWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABQ Window Washers: 93/100 on this factor. Category median: 97.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABQ Window Washers: 89/100 on this factor. Category median: 97.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABQ Window Washers: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABQ Window Washers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABQ Window Washers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
5.0of 5
5 stars8799%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
99%praise
Praise18899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price350%
Reasonable350%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4825%
Staff & attitude4624%
Would recommend3619%
Speed & response2714%
Price & value179%
Communication116%
Honesty & trust42%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you want to support a local family run business that does an outstanding job, then ABQ Window Washers is for you.”
“ABQ Window Washers has been professional both times.”
“Highly recommend this business if you want the best.”
“The crew was professional, on time and extremely informative of the process.”
“The quality of work Ruben offers is everything you'd ask for - impeccably clean windows, he shows up on time, and they are reasonably priced.”
“They asked abour our concerns and explained everything they would be doing.”
“If you're looking for reliable window cleaners who take pride in their work, ABQ Window Washers is an excellent choice!”
People customers mention
Ruben7 reviews
Isaac6 reviews
Thomas3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ABQ Window Washers for 4 kinds of job. Pick one to see what they paid and said.
CCarrieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
This is the second time I have used this company. ABQ Window Washers has been professional both times. This time I added TPO roof cleaning as well as solar panel cleaning. They arrived on time and did a great job. The same technician who did my solar panels the first time was still with the company. I believe that speaks well of an employer.
Great price
AAshleyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This was our first experience getting our windows professionally cleaned and we are completely blown away! Our entire house looks so much cleaner after having the outside, inside and screens cleaned today. The crew was professional, on time and extremely informative of the process. I wish I had before and after…
Great price
DD.Local Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
If you want to support a local family run business that does an outstanding job, then ABQ Window Washers is for you. They did an awesome job on the super dirty windows on our townhouse. One of the windows was in a challenging location with a solar screen screwed in over it. They tackled it with ease. Highly recommend this business if you want the best.
RRick4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had been really needing to get our windows washed. The team came out and did an amazing job. The windows are now like new and I had not realized how bad they had gotten. I would give ABQ Window Washers 10 stars, if I could.
Reasonable price
SscottLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had them clean my solar panels. Fair price and was on time. Will definitely use again.
MMichaelLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had severe hard water mineral buildup on our display windows, from years of sprinkler water blowing onto the windows. We had tried other cleaners, other products. ABQ Window Washers were professionals, handled that job and the difference was striking. So proud of the look out our windows now! The before and…
This is the second time I have used this company. ABQ Window Washers has been professional both times. This time I added TPO roof cleaning as well as solar panel cleaning. They arrived on time and did a great job. The same technician who did my solar panels the first time was still with the company. I believe that speaks well of an employer.
Price assessment: Great price
Response from the owner · 3 days ago
Thank you Carrie for returning back to our company! We really appreciate your continued support! See you next time 🙂
A
Ashley ShaininLocal Guide · 13 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
This was our first experience getting our windows professionally cleaned and we are completely blown away! Our entire house looks so much cleaner after having the outside, inside and screens cleaned today. The crew was professional, on time and extremely informative of the process. I wish I had before and after photos to share! I had no idea the difference this would make and am so impressed with how beautiful my home looks.
Price assessment: Great price
Response from the owner · a week ago
Thank you Ashley for taking the time to write this, it really means a lot. We strive to make it worth it for our customers and make their windows Sparkle. We are so happy you were happy with the outcome and hope to services your family for many years to come.
D
D. JonesLocal Guide · 14 reviewsiTotal number of Google reviews D. has written across all businesses on Google Maps, not just this one.
If you want to support a local family run business that does an outstanding job, then ABQ Window Washers is for you. They did an awesome job on the super dirty windows on our townhouse. One of the windows was in a challenging location with a solar screen screwed in over it. They tackled it with ease. Highly recommend this business if you want the best.
Response from the owner · 2 weeks ago
We are always up for a challenge. Thank you for trusting us, we take pride in making our clients happy and windows sparkly clean. Thank you Dianne for taking the time to give us such a great review!
R
Rick Jones4 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
We had been really needing to get our windows washed. The team came out and did an amazing job. The windows are now like new and I had not realized how bad they had gotten. I would give ABQ Window Washers 10 stars, if I could.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Rick and Dianne thank you for the kind words and choosing us to clean your windows. we are so glad we were able to make your windows, nice and Shiny. We look forward to working with you guys in the future.
S
scottLocal Guide · 31 reviewsiTotal number of Google reviews scott has written across all businesses on Google Maps, not just this one.
We had severe hard water mineral buildup on our display windows, from years of sprinkler water blowing onto the windows. We had tried other cleaners, other products. ABQ Window Washers were professionals, handled that job and the difference was striking. So proud of the look out our windows now! The before and after is downright heart warming - these guys are the best!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Michael, thank you so much for the kind words. We are so appreciative of your business!! Glad we were able to help you and make your windows shine and sparkle.
K
Kendall Webb6 reviewsiTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
Everyone needs to pay attention to these comments. Thomas and his crew at ABQ Window Washers are the most professional, courteous and thorough company I’ve ever worked with. I had an oil based sealer power washed and removed from my back yard pavers. Then sealed with a water base sealer. They look brand new. The price was competitive and worth every dollar. I recommend this company for any service they provide. You will get your money’s worth and then some. They willingly listen and adjust quickly to your needs and the best part is they don’t leave a mess. They restore your property back to normal. I highly recommend them for any patio, paver, and window service you need. A job well done! My best to your team…
Price assessment: Great price
Response from the owner · 2 months ago
Ken this means so much to us as a small family-owned business. We definitely strive to make our customers happy!! Thank you for trusting us to help you bring life back into you back yard pavers. We look forward to serving you in the future.
M
Mariana Duran1 reviewiTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Ruben and Isaac were very efficient, thorough, and professional. They asked abour our concerns and explained everything they would be doing. They are an asset to your company and we would absolutely recommend them! Friendly!
Price assessment: Reasonable price
Response from the owner · 3 months ago
We are so happy that you chose us to get your windows cleaned. We look forward to working with you in the future.
J
Jeff Blanchette7 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Quick response to request for services. Explained steps in detail. Very careful with protecting personal items. Detailed clean up and resetting of items that were moved.
Great results - house is much brighter due to the great window cleaning.
Response from the owner · 3 months ago
Jeff, thank you for the kind words. We strive to make our customers windows sparkle and our customers happy 😊 we look forward to working with you again!
C
Cody NeyersLocal Guide · 21 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
