How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAC Automotive Inc
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 402 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AC Automotive Inc for 7 kinds of job.
AC Automotive Inc for body & trim
Clear ✕All 152 Google reviews tagged “Body & Trim” · showing 20
Very helpful, explained everything quickly and happy to help. Front desk was helpful with my schedule. Very happy with the work as well. Great job.
I remembered A.C. Automotive from a previous accident my wife got into 7 years ago- because they were fantastic and do amazing work. So when I was struck by a vehicle in October of 2025 they were my first and only choice. And guess what? They are still the best and do amazing work! You will not go wrong trusting they will take care of you. Thanks Nicole!!
I’ve been a customer of AC Auto for 40 years. They have been consistently reliable, honest and on time with all repairs performed for me. I highly recommend this business without reservation.
Great service once again. Thanks!
Went to pick up my car almost a week after it was quoted to be ready on 11/19 and they refused to give it to us because of a decal on the car. I told them I do not care about the decal and tried to pick it up anyways. Meanwhile I have incurred $800 in rental car costs at my own expense. I literally only used this…
AC Automotive was easy to work with for our autobody work after an accident. First step was to make an appointment to get the car assessed followed by making an appointment to drop off and leave the car. They work seemlessly with Enterprise for car rentals. The make the call for Enterprise to pick you up while you…
Any issue I've always brought my vehicle here. They do amazing work. They kept me well informed. Fast efficient service.
AC Automotive has been my go-to for auto body work for years. I appreciate always being treated like a hometown customer. I recently brought my newish car in for some work and left smiling because the exterior was flawless. Nicole at the desk problem-solved an issue with my insurance in a matter of minutes, as well. Thanks Aldo and Guy!
They always do an outstanding job. Have had nothing but positive experiences using AC Automotive over the years.
It was an easy and wonderful experience from start to finish! AC took care of everything and certainly went the extra “mile”!!
Timely service, car was ready sooner than expected and they returned or cleaner than it was when dropped off. Thank you!!
Needed to have the passenger side electric mirror and the right front fender mirror replacements and painted and all that goes with it down to a thousand tiny parts and clips. Getting the estimate was quick and painless. Had to wait a couple of months to get into the schedule. Then, as with any high volume consumer…
Great service. Efficient working with the insurance company. There is a reason they have a wait and well worth it.
Excellent service and very friendly staff. The work was performed as promised (time and quality)
Great experience . Professional staff and very impressed with the quality of work. I would highly recommend them.
My accident was on March 22 and I wasn’t able to bring my car in until June 5th. It was at the shop until June 23rd, but they did an outstanding job on repairs and the people I dealt with were all professional and accommodating. It almost looks like a new car! They also touched up a few minor scratches that we…
I was happy with the results on my car.
They did an excellent job. I will definitely use again.
Although it took a while due to supply chain issues, they were attentive to my inquires and did nice work on my car.
The repairs were completed seamlessly. My car looks like new!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 152 | — |
| Painting | 79 | — |
| Welding | 11 | — |
| Tires | 7 | — |
| Auto engine diagnostic | 5 | — |
| Electrical | 4 | — |
| Steering & suspension repair | 4 | — |