How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAC Automotive Inc
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 402 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AC Automotive Inc for 7 kinds of job.
AC Automotive Inc for painting
Clear ✕All 80 Google reviews tagged “Painting” · showing 40
I remembered A.C. Automotive from a previous accident my wife got into 7 years ago- because they were fantastic and do amazing work. So when I was struck by a vehicle in October of 2025 they were my first and only choice. And guess what? They are still the best and do amazing work! You will not go wrong trusting they will take care of you. Thanks Nicole!!
I’ve been a customer of AC Auto for 40 years. They have been consistently reliable, honest and on time with all repairs performed for me. I highly recommend this business without reservation.
very good work and very professional!!!
Brought my car there for a fender bender and it came out fantastic. Paint was blended amazingly and there was no orange peel anywhere. Car was clean and looking brand new almost. Definitely give this place a try if you are lookin for an auto body place.
Went to pick up my car almost a week after it was quoted to be ready on 11/19 and they refused to give it to us because of a decal on the car. I told them I do not care about the decal and tried to pick it up anyways. Meanwhile I have incurred $800 in rental car costs at my own expense. I literally only used this…
AC Automotive was easy to work with for our autobody work after an accident. First step was to make an appointment to get the car assessed followed by making an appointment to drop off and leave the car. They work seemlessly with Enterprise for car rentals. The make the call for Enterprise to pick you up while you…
Any issue I've always brought my vehicle here. They do amazing work. They kept me well informed. Fast efficient service.
It was an easy and wonderful experience from start to finish! AC took care of everything and certainly went the extra “mile”!!
Needed to have the passenger side electric mirror and the right front fender mirror replacements and painted and all that goes with it down to a thousand tiny parts and clips. Getting the estimate was quick and painless. Had to wait a couple of months to get into the schedule. Then, as with any high volume consumer…
Excellent service and very friendly staff. The work was performed as promised (time and quality)
My accident was on March 22 and I wasn’t able to bring my car in until June 5th. It was at the shop until June 23rd, but they did an outstanding job on repairs and the people I dealt with were all professional and accommodating. It almost looks like a new car! They also touched up a few minor scratches that we…
Although it took a while due to supply chain issues, they were attentive to my inquires and did nice work on my car.
Great place to get your vehicle fixed. My car looks brand new. I called once a week to get an update on my car, they kept me well informed. I do wish ordering parts wasn’t such a hold up but other than that, service was great. I even came back a few days later because of a light on my dash, it was just the tire…
They did a great job replacing both driver side doors and trim. The paint job is PERFECT! They do such a great job and are so busy, it takes a while to get an appointment for vehicle to get into shop for repair. To my surprise (and delight) my vehicle’s interior had been completely cleaned and sanitized and there…
AC Automotive’s entire operation is first class from start to finish. Thrilled with the entire process. Car looks good as new!!
When my car was whipped by falling power lines on route 95–they were not live—I couldn’t believe the damage! AC was recommended to us. They replaced 72 parts and painted the damaged areas. My 2011 Rav 4 looks like new. Exceptional job! I wish I could say the same for Travelers Insurance—they rated an “F” on all fronts.
Wow, AC Automotive was fantastic!!! I was so impressed right from the start, with my first phone call to Nicole who was extremely nice, super professional and answered all my questions. Nicole even helped me arrange the rental vehicle to use while my car was in their shop, which took a huge burden off me. Then…
Second time bringing my car here and both times satisfied! You guys are awesome!
Awesome customer service and exceeded expectations with timeliness and cleanliness would never take my car anywhere else
I am very thankful for the job done in my vehicle, I will strongly recommend AC Automotive to anyone, they are the best in town, I have been there before in different years and always they have been very efficient and professional
AC Automotive handled my repair wonderfully. There were easy to work with. They dealt directly with my insurance and kept me informed regularly on the status of my car. Final note, my car looks fantastic- good as new! I highly recommend AC Automotive!!!
Exccellent service Will recommend to family.
AC was fantastic to work with, professional, dealt with insurance directly, responsive and up front with all the details. They did a great job with the repairs and got them done in very timely fashion. Would highly recommend.
This is the third time I have used AC Automotive and they again did an amazing job! Fantastic customer service and my car was finished ahead of schedule
Friendly team, got the job done near budget and schedule. Very satisfied.
Very nice very professional
I have shopped around and wouldn't take my cars anyplace else. Best service and work is flawless. Prices are unbeatable too.
Professional service and awesome results!
Very professional, very friendly, My car doesn’t even look like it went in to a body shop, also detail the car wasn’t expecting that very very pleased
I used AC auto because they were around the corner from where I work and they were a partner with my insurance company. I was originally scheduled to go in in Jan 2022. Due to backlog I ended up getting pushed into February. The complete repair took almost two months due what I’m told we’re issues getting the…
Efficient, thorough, knowledgeable, AC offers a friendly environment as well.
This is the third time in 15 years I've had to have my car towed to AC Automotive due to fender benders and one scary highway accident. I would never bring my car anywhere else. The work they do is meticulous- looking at the car after the work is completed you would never guess the car was damaged. They even washed…
This was my first time coming here referred by a friend and WOW! You will not be disappointed. They are freaking excellent and very friendly.Pricing is also right on. The work was exquisite and they cleaned the inside as well as the headlights for me!! I was very happy and will be going back.
Excellent job in a timely fashion, courteous and professional.
My 2005 cadillac cts was recently repaired here after a minor road debris accident. I was extremely happy with the job done, my estimate and drop off were easy. When I picked the car up, not only was the job well done, but my car was spotless, inside and out. You can tell they really care about the work done to your car. Thank you AC automotive!
From start to finish a pleasure to work with. Super positive and they appreciate your business. Highly recommend 🙌
Excellent customer service! Was impressed from the moment I went for estimate. They told me when the work should be finished and they were a day early . Work is flawless
AC Automotive in West Hartford is a very reliable and trustworthy shop for your automobile. I had an issue that was addressed within 48 hours and my vehicle was returned better than new. The team is tremendous and informs you of the work they will do upfront, they are timely with their updates. I would recommend…
Have a 2015 Audi A6, rr quarter damage. Cannot tell there was ever damage. Excellent work and even better people!!!
AC Auto fix my car from an accident it was in. They had to replace and paint my bumper fender and replace headlight. They also had to replace one of my rims which was custom painted and they custom painted exactly the same way. My car looks brand new.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 152 | — |
| Painting | 79 | — |
| Welding | 11 | — |
| Tires | 7 | — |
| Auto engine diagnostic | 5 | — |
| Electrical | 4 | — |
| Steering & suspension repair | 4 | — |
