Medical spa · Gainesville, FL · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#69 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 39%
5.0★★★★★279 Google reviews · 4 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Accent Aesthetics five stars based on two hundred seventy-nine reviews, with the owner responding to twenty percent of them. Clients frequently cite punctuality, clear communication, and competitive pricing for services like Botox, facials, and laser hair removal. Recurring themes include a welcoming atmosphere and visible results from knowledgeable staff. One common criticism involves laser treatment packages that provide insufficient sessions for some individuals, alongside reports of staff following browsing customers.
Google rating: 5.0 out of 5 from 279 reviews (98% five-star).
Reviews on this page: 279 Google reviews (197 with written comments, 3 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: October 22, 2026.
Service: Medical Spa serving Gainesville, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Accent AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accent Aesthetics: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accent Aesthetics: 94/100 on this factor. Category median: 93.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accent Aesthetics: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accent Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accent Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accent Aesthetics: 36/100 on this factor. Category median: 81.D
36
Bar = this company · dark tick = category median.
Star ratings
279 Google reviews we collected
5.0of 5
5 stars27398%
4 stars41%
3 stars10%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 197 written reviews
97%praise
Praise24697%
Complaints83%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1244%
Reasonable1452%
Overpriced00%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11244%
Would recommend4719%
Quality & results3413%
Communication229%
Honesty & trust177%
Speed & response125%
Price & value104%
What customers talk about
We read 197 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love this office, staff is very friendly and helpful.”
“I highly recommend her to anyone looking for beautiful results and a relaxing facial experience!”
“I cannot recommend Dr Webb and Accent Aesthetics highly enough!”
“I just finished my 5th Forever Clear BBL for acne and have had great results so far.”
“I was nervous about the procedure and everything was explained in detail.”
“My skin looks amazing, and my skin has honestly never felt or looked so glowing.”
“I’ve been going to her for years now, and would not trust my face with any other ❤️!”
“I enjoy my visits with Esther, she is compassionate, respectful, efficient, incredibly skilled and knowledgeable.”
“I was extremely impressed at the good value all the products are priced at as well.”
People customers mention
Webb38 reviews
Esther21 reviews
Christine9 reviews
Botox6 reviews
Crystal5 reviews
Halo5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Accent Aesthetics for 8 kinds of job. Pick one to see what they paid and said.
Ginny14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Wonderful caring staff. Starting with Julie, then Dr Webb. and performed what to me was a miracle. Made me feel positive about myself.
I feel so very good about my treatment and can see big improvement. Dr Webb is a master at analyzing and giving exceptional care.
The was done with extreme care and expertise.
Wouldn't trust anyone else. EVER.
Thank you
Ally5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I love this place! I came for a lip flip and have never had any aesthetic procedures done so I was a little nervous but everyone was so welcoming and made me feel so comfortable. Will definitely be coming back!
Great price
Carlos4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Love this office, staff is very friendly and helpful. Esther is a lovely person and very professional.
Great priceBOTOX treatments
Kathleen9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I really love Accent Aesthetics.
Dr. Esther is a true professional and excellent in every way. I look forward to seeing her as she cares about and loves what she does.
She is truly excellent at her job!
Julie is courteous and helpful and always a delight. Love the whole staff!
Everyone there makes your visits enjoyable and very professional!
Great priceBBL photo facial
Tina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Extremely welcoming and friendly.
I was nervous about the procedure and everything was explained in detail.
Beyond pleased with my results and after look.
I highly recommend Esther for your treatments.
Reasonable priceJUVÉDERM treatments
Lori9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Lovely esthetician with gentle touch. Highly recommend this facial. It was a real treat for myself and I’m going back for more because I have a special occasion in February and I want to look and feel my best. This facial was a step towards that goal I set for myself.
Wonderful caring staff. Starting with Julie, then Dr Webb. and performed what to me was a miracle. Made me feel positive about myself.
I feel so very good about my treatment and can see big improvement. Dr Webb is a master at analyzing and giving exceptional care.
The was done with extreme care and expertise.
Wouldn't trust anyone else. EVER.
Thank you
We're overjoyed to read your heartwarming feedback! Dr. Webb, Christine, and our entire staff genuinely strive to provide the best care and experience for our clients. Knowing that you felt their dedication and expertise makes it all worthwhile.
Thank you for choosing us and sharing your positive experience. We look forward to serving you again in the future.
Ally Nichols5 reviewsiTotal number of Google reviews Ally has written across all businesses on Google Maps, not just this one.
I love this place! I came for a lip flip and have never had any aesthetic procedures done so I was a little nervous but everyone was so welcoming and made me feel so comfortable. Will definitely be coming back!
Price assessment: Great price
Carlos “Erongi2000” Rodriguez4 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Love this office, staff is very friendly and helpful. Esther is a lovely person and very professional.
Price assessment: Great price
Services: BOTOX treatments
Response from the owner · 3 years ago
Thank you for your wonderful feedback! We're so pleased to hear that you have had a positive experience with our office and staff. Esther, in particular, will be thrilled to hear your kind words. Professionalism combined with genuine care for our clients is what we always strive for.
Looking forward to welcoming you back soon!
Courtney Brown2 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
I really love Accent Aesthetics.
Dr. Esther is a true professional and excellent in every way. I look forward to seeing her as she cares about and loves what she does.
She is truly excellent at her job!
Julie is courteous and helpful and always a delight. Love the whole staff!
Everyone there makes your visits enjoyable and very professional!
Price assessment: Great price
Services: BBL photo facial
Tina Fennelly6 reviewsiTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Extremely welcoming and friendly.
I was nervous about the procedure and everything was explained in detail.
Beyond pleased with my results and after look.
I highly recommend Esther for your treatments.
Price assessment: Reasonable price
Services: JUVÉDERM treatments
Lori Hecker9 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Lovely esthetician with gentle touch. Highly recommend this facial. It was a real treat for myself and I’m going back for more because I have a special occasion in February and I want to look and feel my best. This facial was a step towards that goal I set for myself.
Price assessment: Reasonable price
Services: Dermaplaning, Service not listed
Judy Crawfordj6 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
I’ve been a client at Accent Aesthetics for over a year now. I highly recommend it. The staff is great, courteous, knowledgeable, friendly..,,,, I could go on. The results I’m seeing in my complexion are obvious. I get compliments about my skin on a regular basis. I feel I’m taking my skin care to a whole new level with Crystal as my personal aesthetician. . Thank you. Their products are top of the line as well.
Again I highly recommend Accent Aesthetics.
Carol Kearns10 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
