Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Accurate Auto of Tigard 4.7 out of 5 based on 608 reviews, with the owner responding to 94 percent of feedback. Customers frequently cite friendly staff, clear communication, and fair pricing for services like routine maintenance, A/C repairs, and vehicle inspections, often noting same-day completion. However, several low-star reviews describe significant delays, costs exceeding initial estimates, and unresolved mechanical issues, leading some to question the shop's reliability.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
608 Google reviews we collected
Phrases our text analysis found in 491 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 491 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I trust and recommend Accrete Auto for their friendly and expert service.”
“The entire experience has been unprofessional, and the customer service has been absolutely unacceptable.”
“Fast service and great attention to detail with reasonable prices.”
“They were slow and incompetent in their alternator, timing belt and power steering repairs on our Volvo: taking about 3 weeks, when they’d originally…”
“Got it checked out and diagnosed for free same day, and the cost of fixing my ac seemed pretty reasonable after checking online what rough averages would be.”
“Accurate auto over charges and suggests unneeded repairs, breaks things in the process of doing the work then charges you to fix the broken items:”
“…nt with just a few days notice, and both times the work was completed same-day.…”
“…e to handle my vehicle responsibly, and instead I have been met with delays, unexpected charges, and a blatant refusal to take accountability.…”
“Honest, reliable work done by honest, reliable people.”
“The staff is incompetent, disorganized, dishonest and lacks basic communication skills.”
“Very friendly staff communicated with me throughout the process and I have been very happy with the results.”
“Would recommend coming here, and definitely will be returning if/when needed.”
“Upshot: stay away from Accurate Automotive at all costs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Accurate Auto of Tigard for 8 kinds of job. Pick one to see what they paid and said.
This is the ONLY shop I take my mustang to, and I've taken her here many times. Honest, reliable work done by honest, reliable people.
I have been very happy with Accurate Auto. I have two vehicles that I bring in for service regularly . All routine maintenance so far.
Thank you Ryan for your service to get my hot rod van back and ready to pass DEQ with a new catalytic converter! Thank you for the cup holder of candy’s!
I went to Accurate because I seen the FB ads I looked at reviews and they were good. My car wasn’t worth pouring money into it and they didn’t try selling me to fix it. Honest and professional!!! I recommend them to all!!
On short notice, they found the time to rapidly diagnose and fix a problem in addition to scheduled work.
Fast service and great attention to detail with reasonable prices. The thorough inspection report helped me assess overall health of my vehicle and plan upcoming services to keep me running smoothly. They showed great care to their customers.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 116 | — |
| Oil change | 90 | — |
| Auto engine diagnostic | 52 | — |
| Engine repair | 43 | — |
| Air & cabin filter replacement | 39 | — |
| Brakes | 36 | — |
| Electrical repair | 30 | — |
| Air conditioning | 28 | — |
4.7 ★★★★★ 608 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing very helpful. Great communication.
Thank you so much for the kind words, Sam! We're thrilled to hear that our team provided you with helpful service and great communication. We truly appreciate your business and look forward to serving you again in the future!
This is the ONLY shop I take my mustang to, and I've taken her here many times. Honest, reliable work done by honest, reliable people.
Thank you so much for your continued trust in us with your Mustang! It means the world to us that you choose Accurate Auto every time, and we're honored to have earned your loyalty. We'll always be here to provide the honest, reliable service you deserve!
I have been very happy with Accurate Auto. I have two vehicles that I bring in for service regularly . All routine maintenance so far.
Thank you so much for your trust and loyalty, Bruce! We're honored that you bring both of your vehicles to us for service. It means the world to know you're happy with our care, and we look forward to keeping both vehicles running smoothly for you for years to come!
Great place!!
Thank you for the 5-star review, Henry! We’re so glad to hear you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Thank you Ryan for your service to get my hot rod van back and ready to pass DEQ with a new catalytic converter! Thank you for the cup holder of candy’s!
Thank you so much for the kind words, Shelly! We're thrilled Ryan could get your hot rod van back on the road and DEQ-ready. We hope you enjoyed the candy, and we look forward to serving you again in the future!
I went to Accurate because I seen the FB ads I looked at reviews and they were good. My car wasn’t worth pouring money into it and they didn’t try selling me to fix it. Honest and professional!!! I recommend them to all!!
Fred, thank you so much for taking the time to share your experience! We're glad our team could give you honest advice about your car, even when it meant not doing the repair work. That's what we're all about – doing right by our customers. We really appreciate your recommendation and trust!
On short notice, they found the time to rapidly diagnose and fix a problem in addition to scheduled work.
Thank you so much for the wonderful review, Bert! We're glad we could fit you in on short notice and get everything taken care of quickly. Your trust in our team means the world to us, and we look forward to serving you again!
Fast service and great attention to detail with reasonable prices. The thorough inspection report helped me assess overall health of my vehicle and plan upcoming services to keep me running smoothly. They showed great care to their customers.
Thank you so much for your kind words, Lori! We're thrilled that you appreciated our thorough inspection report and found it helpful for planning ahead. Providing great care and attention to detail for our customers is what we strive for every day. We look forward to keeping your vehicle running smoothly!
Incredibly thorough inspection and report. Thank you
Thank you so much for the kind words, Andrew! We take pride in providing thorough inspections and detailed reports to help our customers make informed decisions. We're so glad we could help you, and we truly appreciate you taking the time to share your experience!
Great service and reasonable price Definitely recommended.
Thank you so much for the wonderful review and recommendation! We're thrilled to hear you were happy with both our service and pricing. We truly appreciate your trust in us and look forward to serving you again in the future!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
