HVAC CONTRACTORS · HOUSTON, TX
Ace Comfort Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Ace Comfort Air Conditioning & Heating

Better than 7% of HVAC contractors · #62 of 67

4.9★210 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
40%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Carolyn · 2 months ago

Hottest week of the summer and the unit goes down in the middle of the night. Call, arrival and repair in less than an hour. Thank you for the amazing service!

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Carlene · 2 months ago

Abram, def was very helpful helped out a lot. Great professional HVAC mechanic . Really appreciate his help and service !!!

Paid $200–400Reasonable priceHVAC system repairA/C system repairRepair HVAC
★★★★★ Travis · 3 months ago

Save yourself the trouble of calling around for a good HVAC company. Local guys that know what they are doing and don’t pass all the overhead expenses on to you like the big companies do. But still installing the same brand name equipment AND with a longer warranty on labor than anywhere else I found. Places like…

Paid $1–200Great priceHVAC system maintenance
★★★★★ Kohl · 5 months ago

Our AC went out late at night. I called at 8:00 am, ACE showed up at 9:00 am and fixed our AC before 10:00 am. Abraham was very transparent with labor and pricing. Great customer service.

Paid $300–400Great priceA/C system repair
★★★★★ Jeffrey · 7 months ago

Call Abraham last night came out first thing in the morning. Found the issue fixed it within 30 minutes on his trustworthy company, solid highly recommend family and friends.

Paid $1–100Reasonable priceHVAC system repairA/C system repairRepair HVAC
★★★★★ Mina · 9 months ago

This is a honest company and I’m so glad I found them. I called and the fixed the issue the same day. Highly recommend.

Paid $200–300Reasonable priceHVAC system repairA/C system repairRepair HVAC

vs category

Blue = Ace, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (33 reviews)2024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (29 reviews)2024-Q3: 4.77★ (22 reviews)2024-Q4: 4.43★ (14 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 4.67★ (24 reviews)2025-Q4: 5.00★ (5 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (27 reviews)2026-Q3: 4.83★ (6 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
23
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
14
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
22

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+21 / −0
Professionalism
+22 / −0
Responsiveness
+21 / −0
Punctuality
+18 / −0
Value
+21 / −0

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