HVAC CONTRACTORS · HOUSTON, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCOREAce Comfort Air Conditioning & Heating
Better than 7% of HVAC contractors · #62 of 67
4.9★210 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
40%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Ace Comfort Air Conditioning & Heating for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Cleaning”
★★★★★ Johan · 3 years ago
Good company
A/C system maintenanceHVAC duct & vent cleaningCleaning
vs category
Blue = Ace, grey = HVAC contractors average
Rating over time
Price
$305-5% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 35%Reasonable 65%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
23
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
14
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
22
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+21 / −0
Professionalism
+22 / −0
Responsiveness
+21 / −0
Punctuality
+18 / −0
Value
+21 / −0
