Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Ace Handyman Services Greater Boston

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 38 handymen · 4.8★ from 520 Google reviews

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Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Handyman Services Greater Boston is better than 88% of handymen.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Handyman Services Greater Boston is better than 84% of handymen.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Handyman Services Greater Boston is better than 77% of handymen.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Handyman Services Greater Boston is better than 97% of handymen.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Handyman Services Greater Boston is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Handyman Services Greater Boston is better than 100% of handymen.A
100

Reviews for your job

Customers hired Ace Handyman Services Greater Boston for 8 kinds of job.

Ace Handyman Services Greater Boston for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 12

All 10 Google reviews tagged “General construction”

Judie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dana was punctual, polite and professional. Got right to work and finished within the hour.

General constructionGeneral repairs
Harvey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional on time and quality work

Furniture MakingGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
justinjazz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

TJ The ace handyman was extraordinary, so professional, so friendly, so responsible and so masterful. I could not ask for any greater craftsmanship.

General constructionDrywall installationWood structural repair+ Responsiveness+ Punctuality+ Quality
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used the Ace Handyman service twice and have been extremely happy and satisfied on both occasions! Hanging rods/curtains , artwork, crown and canopy over a bed and a 74lb mirror. All perfectly level and professionally done.

Furniture assemblyGeneral constructionService not listed+ Responsiveness+ Punctuality+ Quality
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Used Ace hardware to build new doors and front panels on our shed. The first handyman did not build the doors and ramp properly using only plywood and no framing. The old latch was reinstalled at the top and it was a matter of days before the doors and ramp warped so badly we couldn't close and latch the doors. We…

General constructionHome maintenance & repairs
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

New baseboards installed, towel racks installed, countertop and backsplash removed for new granite installation.. we needed a second technician to come back and complete some unsatisfactory work by the first tech.. company was very responsive to my concerns, came back in a timely fashion and completed tasks to my…

General construction+ Responsiveness
Maura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and professional. When we needed some touch-ups, there was no problem with the craftsman coming back to complete the task.

General constructionPainting+ Responsiveness+ Quality+ Professionalism
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our Honey-Do list just got much smaller thanks to Ace Handyman and TJ! After reviewing the projects, TJ got to work scoping them out, measuring and buying the supplies he needed. He worked efficiently and neatly. From repairing broken tiles to installing 2 new doors and plastering to boot! We are extremely pleased…

General constructionTile work replacement+ Responsiveness+ Punctuality+ Quality
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bob was very quick in returning all calls or texts and showing up for the initial estimate for our project. TJ, the carpenter, was always very punctual, even early and was friendly, knowledgeable and professional. His carpentry is also top notch and I would happily call these guys to work on any projects I have in…

General constructionGeneral door repairWood structural repair+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

General constructionHome maintenance & repairs+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 68%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home maintenance & repairs107—
General repairs62—
General door repair26—
Drywall repair13—
Paint indoors12—
Wood structural repair11—
General construction10—
Moving assistance8—

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