Pest control service · North Port, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 75 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★257 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
$86typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise Ace Pest Management for punctual appointments, thorough inspections, and clear communication regarding treatment processes. Many note the company’s proactive follow-up calls and willingness to address recurring issues at no extra charge, contributing to a high satisfaction rate. However, two low-star reviews highlight a pattern of poor communication, specifically complaints about technicians arriving without prior notice or staff failing to respond to voicemails regarding service requests.
Google rating: 5.0 out of 5 from 257 reviews (98% five-star).
Reviews on this page: 257 Google reviews (218 with written comments, 3 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: June 24, 2026.
Service: Bed Bug Exterminator serving North Port, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Ace Pest ManagmentBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Pest Managment: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Pest Managment: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Pest Managment: 92/100 on this factor. Category median: 96.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Pest Managment: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Pest Managment: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Pest Managment: 36/100 on this factor. Category median: 95.D
36
Bar = this company · dark tick = category median.
Star ratings
257 Google reviews we collected
5.0of 5
5 stars25298%
4 stars21%
3 stars10%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 218 written reviews
100%praise
Praise358100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2339%
Reasonable3661%
Overpriced00%
Not sure00%
$86-21% vs typical bed bug exterminators
Middle half of what 46 customers paid ($56–$99) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10830%
Speed & response7722%
Quality & results6318%
Would recommend5616%
Communication216%
Price & value195%
Honesty & trust144%
What customers talk about
We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John the technician arrived at the scheduled time, which was nice.”
“Once, we had an outbreak of ants in between treatments, and John was at the house the very next day.”
“He was very thorough, painstakingly removed outlet and switch covers to apply insecticide.”
“I highly recommend Ace Pest Management without reservation.”
“They were professional, walked me around the house to show me where they were getting in, and explained the entire process for getting rid of them.”
“Pest Management services are efficient, and reasonably priced.”
“Prompt reliable service and we haven’t noticed any bugs for the past few years!”
People customers mention
Management37 reviews
John8 reviews
Randy6 reviews
Angel4 reviews
Control4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ace Pest Managment for 8 kinds of job. Pick one to see what they paid and said.
JJamie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
I have been using Ace Pest Management for about 4 years. They are always prompt with their service and even give me a courtesy call prior to make sure the day/time works for me. I have not had any issues with unwanted pests since using their service. :-) I appreciate their customer service!
Paid $80–100Reasonable price
TTerry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Ace has been a wonderful company to work with. They show up to scheduled appointments on time and complete their work in a timely manner. Their follow up reports are precise and easy to understand.
Paid $60–80Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
PPamLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I’ve been with ace pest control for 4 years and have always had excellent service.
DDebbie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
What can I say about the team at Pest Management? I never expected to have issues with rodents under my home and when I did, I did not hesitate to call Pest Mgt. They were professional, walked me around the house to show me where they were getting in, and explained the entire process for getting rid of them. I've…
Paid $200+Reasonable priceRodent extermination
Ddennis4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I read some great reviews online and decided to call. Was able to get Angel out to the house within an hour. He explained everything very well. Had a tech out the very next day (Coby). He was awesome. Relatable and knowledgeable as well. Ace was great from start to finish.
Paid $60–80Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination+ Value
Hheather2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The employees of Ace pest management are courteous, professional, extremely thorough, and always on time. They will take the time to discuss solutions with you after the inspection, and even work with the customer and their pets to ensure the treatment is done safely for everyone. I have been a very satisfied…
John the technician arrived at the scheduled time, which was nice. He was very thorough, painstakingly removed outlet and switch covers to apply insecticide. He was knowledgeable, providing detailed explanations to all of our questions. I like the fact that if we see any bugs before next quarter, they will come back out, at no charge, and reapply the insecticide. Ace Pest Management has given my family peace of mind - Thank you!
EDIT
It's been three years of great service. Once, we had an outbreak of ants in between treatments, and John was at the house the very next day. Ants? Gone! We are very pleased with the service we are getting from Ace Pest Management, and we will continue using this service.
EDIT
We noticed an influx of Palmetto bugs in the bathrooms. John promptly came to the house, did his thing. Thank you for your prompt service and commitment to keeping our house pest free!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Bug & insect extermination
Response from the owner · 3 years ago
Fantastic! We will let John know he is keeping his customers happy.
V
Valorie J12 reviewsiTotal number of Google reviews Valorie has written across all businesses on Google Maps, not just this one.
I have been using Ace Pest Management for about 4 years. They are always prompt with their service and even give me a courtesy call prior to make sure the day/time works for me. I have not had any issues with unwanted pests since using their service. :-) I appreciate their customer service!
Price assessment: Reasonable price
Price: $80–100
T
Terry Larivee8 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Ace has been a wonderful company to work with. They show up to scheduled appointments on time and complete their work in a timely manner. Their follow up reports are precise and easy to understand.
Price assessment: Great price
Price: $60–80
Services: Hornet & wasp extermination, Termite inspection, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · 6 months ago
Thanks for the great review!
E
Edward Burke1 reviewiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
We've been using Ace for a few years now and couldn't be happier. Very good rates and exceptional service. Always there if we need them. Highly recommend. Randy and his team are the best.
Price assessment: Great price
Services: Rodent extermination, Termite inspection, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · 6 months ago
Thanks for the great review. We appreciate your business!
H
Heather Tobin15 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
