How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for a/c system repair
Clear ✕All 73 Google reviews tagged “A/C system repair” · showing 60
They did an excellent job. Luke very quickly found the problem and got to work taking care of the issue. He took extra care to make sure the leak was fixed. I highly recommend them highly for any work you are considering.
Good job done always friendly and has knowledge of what has to be done with professionalism.
Always awesome service
Action Air has always been quick and efficient! Cody B helped us out in a pinch and was quick to get to our house and helped us out so much! Thank you guys!
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Action Air always does a fantastic job on repairing my furnace. I am especially happy with my Technician, Josh H.. Josh always does a thorough job in record time.🤗 Josh has been here before, and he always displays the same professional courtesy. Josh explains everything completely, while giving you the best price…
Action Air has kept us running comfortably and easily for years.
Mike did a great job servicing our furnace. Friendly and efficient!
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
I'm totally impressed! Absolutly FIVE STAR service!! Called on a Friday night of a holiday weekend (July 5) and a wonderful technician was here in 30 minutes after my call. His name is Tyler R. He easily diagnosed and fixed the problem with my air conditioner right away. I was so glad because it was very hot…
Excellent service
Kyle performed my routine tune up. He was very professional and helpful. Everything was done in a timely manner.
I bought a house and had my old company come and do the semi-annual inspection. They noticed something wasn't right and since the unit was newer suggested I reach out to the installationcompany. Jordan and James came out the same afternoon I called and were able to fully assess the system and fix the problem. They…
Kelton was very professional and knowledgeable. Could not ask for any better information than he provided.
They did a great job installing the new AC. The price was reasonable.
Ryan did a great job. Explained the issue I had, and gave me a report on it. Very happy with Action Air!
Asked to check the outdoor unit first, as soon as he heard it he said he was almost positive it was the capacitor. Tested and installed a new one. Here for 15 minutes. Thanks, Jordan!
Jordan was very nice and solved the issue quickly. Very happy!
After several unsuccessful attempts to locate a new, and extremely annoying "rattling" sound coming from the air intake vent in my master bedroom, I asked to have the most experienced tech come out to my home and take a look. Jordon was professional, on point, thorough, timely, and wonderful to work with. It took…
Action Air is always very professional
Adam was great very professional very knowledgeable easy to talk to I was very happy with the service
The customer service from Josh the service tech was OUTSTANDING! He was courteous when speaking and addressed both my husband and I. He was honest. He explained things so well. The best part is our savings! We had been under a maintenance plan with another company but Action Air saved us hundreds without even…
Nick was very professional and honest about price transparency with what needed fixed and replaced.
Mark W is excellent for both professional work and communication. Keep up!
Josh, Troubled shoot the job, made sure estimate was correct, and did the work necessary. He did place me on a maintenance program and suggested a air purification system. Nice work!
quick response, great job!
We had an unpleasant smell in our basement for a couple of days. We called out the gas company to make sure there was no gas leak. They thoroughly checked the house and confirmed there was no leak. We then scoured the basement top to bottom and still could not locate the source. They man from the gas company said he…
I've used action air for 2 years now. They're always on time and very good about making appointment times that work for me. They are friendly and good about explaining what is going on with my system.
Great job again by Mark. Can always count on exceptional service.
Nick was AMAZING!! Given his expertise and years of experience, he quickly troubleshooted the issue with our HVAC unit, and easily described the problem and solution we needed. He was extremely friendly, professional, and very thorough in answering all of our questions. He did a great job and if we ever have any…
Josh is amazing!! He has helped us with problems for at least 13 years. Always efficient, informative and a gentleman. A special thanks to Mark for his kindness and consideration thru the years. Mary Jo Battreall
Great responsiveness and professionalism!
Good, prompt and professional service. All digital transactions!
Josh answered my Facebook ad late at night and was out within 30 minutes. Explained what was going on and gave us an affordable solution to make sure my family stays cool. We'll be using again!!!
Nick did a thorough job inspecting A/C system and shared his data, readings and professional opinion as to the units condition. We have a small leak in the system that will require replacement sooner rather than later. That was a surprise but with Nick's help we understand why and what our options are. We appreciate his knowledge and expertise.
Extremely impressed with all aspects of this family owned business! Same-day service, knowledgeable service tech, and very customer-oriented. They just earned a customer for life. Thank you Action Air!
He replaced thermostat after troubleshooting the A/C system. Great service, great job.
Josh was very friendly, professional, and knowledgeable. I was able to get service to my home quickly and resolve my issue. I would definitely recommend action air!
Nick did a great job. He was professional, clean, curteous, shared information about what he was doing, and explained the charges clearly. Great experience considering that our ac was out and it was 88 degrees and humid out! Thank You!
Josh was thorough prompt and answered all my questions
They are responsive, polite and do well with a hovering customer. A+ for CJ. the technician on my call and I'll let Stella know you're thinking about her.
Josh was courteous, professional and willing to help us get our AC working again with the most cost effective steps. The company has several good options in place incase the repair does not solve the problem long term. Highly recommend them to anyone.
Nick was great! He arrived very quickly after I contacted the office with my issue. He went though and diagnosed my unit, clearly and plainly explaining what was wrong, giving me a variety of options to get me up and running.
Such a great experience with the team at Action Air! After a botched new A/C installed by someone else, I called these guys. I had been without A/C for over 3 weeks and Jordan and his team at Action Air got right to exploring potential reasons. They worked diligently to rule things out. We came up with a game plan…
I’m always happy with my experience
CJ was great and the company was very fast and responsive to getting out to us when our AC was down. We appreciate the professionalism and transparency about the work being performed!
Wonderful service! Explained what he did. Amazing experience.
I have always been pleased with their service and the club membership they offer is excellent, too!!
Jordan came on a Sunday evening to do an AC repair. He was very polite and professional in spite of having a very long, hot day (I was his last stop). In addition, he answered all of my questions. I feel like the overall cost of the repair was very reasonable. It would appear that the great ratings for this company are legitimate.
He was very prompt and professional. He also didn't mind me asking questions.
I was very pleased with the responsiveness of Action Air as well as the service I received. My technician was Jordan M. He was well-trained and thorough in his diagnosis of the problems with my AC unit. He was able to repair it same day. I highly recommend this company based on my experience with them today.
Action Air was able to fix a problem that we have been battling for years and have had several other companies attempt to fix and fail. The handled things very timely and called in back up for more opinions. They worked into the evening and even had someone come in from home to take a second look and he successfully…
They got us back up and running in an emergency, thanks guys!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
