How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for cleaning
Clear ✕All 70 Google reviews tagged “Cleaning” · showing 40
Very polite and knowledgeable. Answered all of my questions. Has been here many times doing maintenance on my plumbing .
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Everything was fine .Usually get a 15 minute notice that tech was coming . But today I did not. Otherwise 10/10.
Action Air always does an outstanding job! Kameron was on-site today and did a tune up.. he was very professional and thorough.
Mike did a great job servicing our furnace. Friendly and efficient!
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Jordan is very knowledgeable, as well as personable and very thorough! Kudos to Jordan and Action Air for my HVAC needs!
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
Mark was very thorough with his maintenance check-up on the furnace today. He is always friendly and efficient with his time spent at our home and informative when you have a question. I would recommend him highly.
Oh great attitude as well
Complete and very good
Pleasant and informative Thorough and helpful.
Ryan did a great job. Explained the issue I had, and gave me a report on it. Very happy with Action Air!
Action Air and Brandon and Lee are always on time, they know my HVAC, plumbing systems and provide great service. I appreciate their expertise and professionalism! (They also do plumbing! All in one!)
Great experience, very professional, excellent job Explained my system and what he did. Made suggestions for maintaining system in top condition. Highly recommend
Brandon was very knowledgeable and thorough. He patiently waited for me as I was running behind. I said I would reschedule but he said he would wait which I greatly appreciated! I can honestly say I have had everything serviced from this company for years and I have never had a bad experience or anybody trying to…
Efficient and friendly
He was very professional,focused and friendly. Did a terrific job. Would recommend him and action air to anyone. Very satisfied customer. 😊
He was on time, incredibly polite and fixed the issue in record time. Will definitely recommend them to everyone I know.
Chris came in and rerouted my house dehumidifier which was not installed in the best of ways. Keep the work area clean after work was done and satisfied us with the new location.
Wonderful job. On time and very pleasant to work with!
Mark is a great furnace guy,very polite,clean, did a great job!
Lee from Action Air came on a Sunday and fixed a plumbing issue - he was so helpful and went above and beyond to make suggestions on products to use to help avoid future clogs etc. I highly recommend this company!!
Great service. The guys came out early to be clean my air ducts and add a special air filter to my furnace. We appreciate them coming before Christmas.
Jay was superb at his job. He inspected and adjusted my 8 year old furnace, explaing to me what he was doing and why he was doing it. Very sociable without wasting time. A great experience from a true professional !
Excellent, very professional service!
I've been using Action Air for 2 years, I suggest everybody stay away unless you’re interested in a sales pitch on how you need a new unit and even though nothing is wrong. I was told thing will all start to break and if your repair one component everything will start to fail. Changing one bad component is a waste…
We are very pleased with the services provided today by Action Air and their team. They were timely, very professional and cleaned up nicely. Thank you for the great service and install.
Our service technician Lee was professional, very helpful, as well as punctual.
Storm was very professional and thorough. He cleaned my air ducts and showed me before and after pictures. What a difference!
He was professional and gave helpful suggestions for good care of the equipment. Very impressed! He deserves kudos and a raise☺️
John did a great job
Such a great experience with the team at Action Air! After a botched new A/C installed by someone else, I called these guys. I had been without A/C for over 3 weeks and Jordan and his team at Action Air got right to exploring potential reasons. They worked diligently to rule things out. We came up with a game plan…
I’m always happy with my experience
Great company and great service Technician Josh H. was very friendly and knowledgeable Highly recommended!
I have always been pleased with their service and the club membership they offer is excellent, too!!
Hunter was very professional, knowledgeable, quick, and didn't try to sell me things I didn't need. I would highly recommend Action Air and Hunter for your heating and air needs. Action originally installed my system, and it's saved about $500 a year in utility bills. I am signed up for their biannual checkup and clean.
Nick was professional and friendly but what I appreciated the most was his concern that I not void the existing warranty on my unit. I had purchased it from another company and he encouraged me to check to ensure that using Action Air for the service I needed wouldn’t void the warranty. It didn’t but I really…
They got us back up and running in an emergency, thanks guys!
Grant and his associate were so polite and wonderful!! Very respectful wearing booties and masks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
