How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for HVAC system maintenance
Clear ✕All 221 Google reviews tagged “HVAC system maintenance” · showing 20
On time, friendly and professional? Cole did a great job! Answered all my questions and concerns.
Beau did a great job on maintenance and gave us good information on how to maximize our efficiency and properly maintain our hvac system.
Excellent service. Tyler did exactly what he was supposed to do- a tune-up. I appreciate him doing the tuneup without pushing additional products. Excellent service and experience! Thanks Tyler!
I've had nothing but great service from Action Air since hiring them. Special shoutout to Luke, he is always helpful, friendly, and gets the job done.
My most recent bi-annual maintenance was with Josh. Every time Josh has been to my house and my mother's house, he was on time, professional, and did a great job. Several years ago, when he first came to our house, he told us her furnace was unsafe. We had another company give a second opinion. We had Action Air…
Cory was prompt friendly and very knowledgeable. Having Cory here was like a visit from a friend.
Josh was very professional, considerate, and personable. He kept me updated on what he was doing. I was very pleased and would highly recommend Josh and Action Air.
Always pleased with the service from Action Air. All he techs are professional and very respectful.
Very happy with Tyler's job yesterday.
Mike T. performed my heating checkup today. He was very courteous and knowledgeable. I always like the people at Action Air, and have recommended them often. It's good to get great service from friendly qualified businesses like Action Air.
Very courteous and nice technician. Came in, did his work very efficiently, and left.
Very professional and did exactly what I expected him to do.
Tyler came out today to do our Fall PM. He came in with a smile and immediately put on his shoe protection and got to work! He was respectful and efficient. Action Air is truly like having a family member in our home.
Annual heating system and humidifier checkup. Kameron arrived on time, was personable and professional. Job completed, no issues.
Polite and friendly tech reviewed everything he did and was very timely.Cory D. is great and always makes sure we are happy with how things are working
My furnace was not functioning up to par. I’m glad I had Mike come out to check it. Mike found out where it was getting plugged. I feel much better now with cold weather coming! I also had a plumber, Cody, come. I was having trouble with my water softener. Cody advised me about how it should work better. Thank you guys for helping us!
excellent, as always
The guys did a great job checking, inspecting and maintenancing my HVAC & plumbing.
Tyler R was very friendly and professional. He’s good with dogs too. Everything was fine with furnace check so I’m happy!
Mike did an outstanding job; he answered all my questions and gave me some helpful information to maintain the air-condition going forward!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
