How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for HVAC system maintenance
Clear ✕All 221 Google reviews tagged “HVAC system maintenance” · showing 80
On time, friendly and professional? Cole did a great job! Answered all my questions and concerns.
Beau did a great job on maintenance and gave us good information on how to maximize our efficiency and properly maintain our hvac system.
Excellent service. Tyler did exactly what he was supposed to do- a tune-up. I appreciate him doing the tuneup without pushing additional products. Excellent service and experience! Thanks Tyler!
I've had nothing but great service from Action Air since hiring them. Special shoutout to Luke, he is always helpful, friendly, and gets the job done.
My most recent bi-annual maintenance was with Josh. Every time Josh has been to my house and my mother's house, he was on time, professional, and did a great job. Several years ago, when he first came to our house, he told us her furnace was unsafe. We had another company give a second opinion. We had Action Air…
Cory was prompt friendly and very knowledgeable. Having Cory here was like a visit from a friend.
Josh was very professional, considerate, and personable. He kept me updated on what he was doing. I was very pleased and would highly recommend Josh and Action Air.
Always pleased with the service from Action Air. All he techs are professional and very respectful.
Very happy with Tyler's job yesterday.
Mike T. performed my heating checkup today. He was very courteous and knowledgeable. I always like the people at Action Air, and have recommended them often. It's good to get great service from friendly qualified businesses like Action Air.
Very courteous and nice technician. Came in, did his work very efficiently, and left.
Very professional and did exactly what I expected him to do.
Tyler came out today to do our Fall PM. He came in with a smile and immediately put on his shoe protection and got to work! He was respectful and efficient. Action Air is truly like having a family member in our home.
Annual heating system and humidifier checkup. Kameron arrived on time, was personable and professional. Job completed, no issues.
Polite and friendly tech reviewed everything he did and was very timely.Cory D. is great and always makes sure we are happy with how things are working
My furnace was not functioning up to par. I’m glad I had Mike come out to check it. Mike found out where it was getting plugged. I feel much better now with cold weather coming! I also had a plumber, Cody, come. I was having trouble with my water softener. Cody advised me about how it should work better. Thank you guys for helping us!
excellent, as always
The guys did a great job checking, inspecting and maintenancing my HVAC & plumbing.
Tyler R was very friendly and professional. He’s good with dogs too. Everything was fine with furnace check so I’m happy!
Mike did an outstanding job; he answered all my questions and gave me some helpful information to maintain the air-condition going forward!
Informed me in specific details what he was going to do. Very professional, friendly, and went right to work. Very satisfied.
Josh did a great job in explaining the situation and taking actions and preventive actions recomendations for me to consider and completed a detailed report.
Very honest and likable; a personable guy while also being professional.
Quick service. Water heater leaked and needed to be replaced. They were here early the next morning and were done in a few hours. Courteous and knowledgeable. Great company.
Cody came to my home entered crawl space and detected leak in sewer line. Very professional and took time ; explained what needed to be done and who would be involved. Great job.
Very polite and knowledgeable. Answered all of my questions. Has been here many times doing maintenance on my plumbing .
CJ was great, he was friendly and knowledgeable. He got our AC back up and running quickly!
Tech was very nice, did the job quickly and I appreciate the good job. Thoughtful about putting on shoe covers.
Beau did a professional and efficient inspection.
Josh solved a long standing problem I've had with my air filter on my HVAC system and found and resolved a mold issue. He was very knowledgeable and answered all my numerous questions.
Luke at Action Air quickly performed an AC repair. Luke explained the work well and is friendly and polite. Thank you Luke and Action Air!
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Dylan was super friendly and explained everything to us. He was also very prompt.
Josh handled my air/heat unit today and was very professional. He also was very knowledgeable about this unit and was able to advise me on replacing it, which I knew was necessary. He negotiated an excellent arrangement for my new a/c unit, did not pressure me at all, and was extremely thorough and patient in…
Action Air has kept us running comfortably and easily for years.
Did an excellent job, very prompt, professional and did an outstanding job!
Action Air always does a great job. Unit was installed 7 years ago and we joined their maintenance program. Visit twice a year and other benefits. Strongly recommend it! Their techs are knowledgeable and courteous. Always on time and quick to respond to issues.
I was so excited to discover that Action Air does plumbing! Replaced the joints in the leaking copper pipes. Excellent quality work at a fair price. Dustin was fast and friendly.
Action Air always does an outstanding job! Kameron was on-site today and did a tune up.. he was very professional and thorough.
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
Jordan is very knowledgeable, as well as personable and very thorough! Kudos to Jordan and Action Air for my HVAC needs!
Detailed, communication, expedient, thorough, and took the time to ensure customers understanding. Have used Actionair for several occasions and have come to expect nothing but the best. CJ and Luke did an overhaul on a boiler system in one day, very impressed. If you need top notch service for a great price, hit…
We had a great experience with Mike yesterday and our furnaces fall/winter check!
Action Air’s plumber Dustin and HVAC Luke go above and beyond.
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
Mark was very thorough with his maintenance check-up on the furnace today. He is always friendly and efficient with his time spent at our home and informative when you have a question. I would recommend him highly.
Action Air is a great company to work with. i've been happy with their HVAC and Plumbing annual service program.
Very professional. Love using these guys and having them check on my appliances each year.
Update! We are still very impressed with Action Air and their team! We just switched from comfort Air over to action air and so far it's great! We moved our maintenance contract over to them after we priced to see what was included and felt like action air was definitely a better value. I was incredibly impressed…
On time and courteous
Kelton from Action Air was on time, quick, and didn’t even mind that my dog wanted to play with him.
We have used Action Air for years and we have always been extremely happy with them. Today, Tye checked our plumbing and he was very thorough and explained everything so that we could understand. Definitely would recommend Action Air!
This is Mark Sobek responding. Josh H will be the technician that I request from now on. Employees do not get any better than this!
Action Air and our technician Nick has been servicing our HVAC for our home 10 years Plus, and the Professionalism he brings should be the benchmark. The quality of his workmanship Is second to none. I highly recommend Action Air for you're HVAC needs.
Jordan always does a thorough job. Did our fall tune-up. Always a pleasure to see him. My husband request having Jordan do next year's fall tune-up too. if possible
Attention to details -Jordan is very helpful friendly informative & knowledgeable & we sure appreciate his attention always doing great job!
Nick spent about an hour talking in a very thorough a detailed way through all the options for our HVAC system. We have had lots of trouble getting clear information from providers, so we really appreciated his directness and time spent to help us troubleshoot our issues.
Excellent service
Checked all faucets, toilets, drained water heater, checked water softner Did a great job.
Excellent service and knowlege.
I had a repair/service call on my almost year old Air and heat system installed by Action Air. Their technician was on time and quickly found the problem. Problem solved no charge. This is a very good company.
As a long time loyal customer, very pleased with all aspects of our relationship and interaction with the Action Air Team. From Nick, Tony, Luke to Mark at the Senior level, all positive experiences. Highly recommend them for their services.
Jordan was very respectful and polite. I felt he knew what he was doing. He also took extra precaution in case there were any small leaks in the tubing on the air conditioning. I appreciate it his attitude. He is very kind.
Kyle was knowledgeable, efficient, friendly, and helpful. Couldn't have been a better service call, maintenance was done on our furnace and air conditioner. Thank you !!!
Complete and very good
I love action air. Always come quick, fix quick, and do a good job.
Nick was helpful, professional and knowledgeable.
Josh arrived to complete a routine maintenance check and discovered we had mold starting to accumulate in our air vent system. He took great care explaining the problem and possible options to take care of the situation. He listened to our current health concerns to factor in to the best outcome for an air…
I have had Josh twice now and he’s been very kind and helpful when I have had questions.
This company is amazing!
These guys are great! Never had a bad experience.
Cody B. was awesome to work with for our plumbing inspection. He was thorough in his inspection and excellent with his communication for his findings. I am very satisfied with the job he preformed today.
Always arrive quickly. Friendly and explain everything.
Took before and after pictures of all ducts for cleaning, did great job. Cleaned up when he was finished. Very pleased with the work.
They have been such a great company. They cared of all the concerns no matter small or large. Highly recommended. Oh, Thank you Mark/ the manager for all your help.
My hv guy is nick and he's as good as they come
Been using Action Air for years now and always pleased.
Great company
Fixed leaking pipe.
Very quick to respond, and very easy to work with. Would recommend them to anybody
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
