How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for HVAC system repair
Clear ✕All 16 Google reviews tagged “HVAC system repair”
Didn't estimate the job correctly then came out and over charged for fixing correctly. Ac unit they sold me doesn't cool correctly. Absolutely do not recommend
Previously used years ago and they were great. Used a couple days ago after being bought out by Hope plumbing and a diagnostic yielded a repair which turned into a sales pitch for a whole new unit bc my unit was 12 years old, mind you I live in a condo as well so it’s not like this unit is cooling a mansion and…
I was a loyal customer of Action Air for nearly a decade. During that time I purchased two HVAC units from them, maintained a service club membership, and referred multiple friends and family because their customer service used to be excellent. I never expected to be writing a review like this. We recently called…
They did an excellent job. Luke very quickly found the problem and got to work taking care of the issue. He took extra care to make sure the leak was fixed. I highly recommend them highly for any work you are considering.
Outstanding job by sales and service team. Very happy
I'll never recommend this business to someone based on my experience today.
Cory, the Action Air tech was knowledgable, professional, and friendly. Super helpful. Our family LOVES Action Air. Very Happy customers for 14 years. Thanks, Action Air!
Josh H. was out last week for our AC tune up. I had a specific question about a drain pipe leaking that’s connected to our furnace unit. He quickly completed the tune up, said he was done, when I asked about the drain pipe he said everything would be in the report, he proceeded to leave. We received the emailed…
CJ did another excellent job for us. I was out of town and my wife was home. The AC stopped and they came fast. Next day we had a new unit and all is good. Josh was out before and did a great job as well. I will keep using this company.
He did a good job
CJ was very thorough and professional in his investigation of the issue with our AC unit. While we wait on a new coil that was needed, he refilled the freon that had leaked out and added "stop leak" to get us by during this hot spell. All still under warranty! Thank you Action Air!
I made 4 calls this week to their office to give them a chance to respond to my dissatisfaction before I wrote a public review. Still no return call, so here goes…We saw an ad for a $69 inspection, cleaning and preventative maintenance so they came out and did it. They also recommended we replace the capacitor,…
Great Service! Found HVAC problem quickly repaired system and explained thoroughly!
I was so excited to discover that Action Air does plumbing! Replaced the joints in the leaking copper pipes. Excellent quality work at a fair price. Dustin was fast and friendly.
Action Air is always very professional
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
