How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for heating system maintenance
Clear ✕All 176 Google reviews tagged “Heating system maintenance” · showing 40
We had an excellent experience with Josh H. He explained everything very well, took the time to make sure we understood. He was polite, patient and thorough. Happy to have done business with him.
Effortless.
Had a furnace tune up with Tyler R and as usual he is a great guy, knowledgeable, professional and extremely polite. Superb experience with this company and their technicians!! Action Air is our go to for all our HVAC needs.
Cory was very pleasant. Came on time and checked everything.
Very professional and efficient service.
Mike, the technician, was on time, thorough/efficient and most friendly. I hope Action Air has longevity with Mike T.!
Tony explained everything he was doing and answered all of our questions.
Annual heating system and humidifier checkup. Kameron arrived on time, was personable and professional. Job completed, no issues.
Mike was phenomenal. I have used Action Air for years and never been disappointed.
The guys did a great job checking, inspecting and maintenancing my HVAC & plumbing.
Did a great job. Everything working great. Quite a job for him.
We always have positive experiences with Action Air. They are quick, knowledgeable, and honest.
Very polite and knowledgeable. Answered all of my questions. Has been here many times doing maintenance on my plumbing .
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Josh handled my air/heat unit today and was very professional. He also was very knowledgeable about this unit and was able to advise me on replacing it, which I knew was necessary. He negotiated an excellent arrangement for my new a/c unit, did not pressure me at all, and was extremely thorough and patient in…
Dallas arrived early which worked out great for my schedule , did everything quick and was professional and didn’t try to get me to purchase anything that I did not need which i appreciate
Cody was professional and friendly and immediately solved our problem.
Always on time. Service men are nice and informative.
Awesome service
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
Jordan is very knowledgeable, as well as personable and very thorough! Kudos to Jordan and Action Air for my HVAC needs!
We had a great experience with Mike yesterday and our furnaces fall/winter check!
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
CJ. Allender did an excellent service call. He found two problems requiring additional work. Which was performed the following week by another technician, Luke. The annual maintenance agreement continues to a good value. They schedule in 4-hour windows, and are always timely,
The service technician was Lee and he was very efficient, personable and professional. He seemed quite competent and I hope to have the same technician next time for my hot water heater. I'd highly recommend.
The team from Action Air have all been outstanding in care of the home by wearing foot coverings, to vacuuming up any debris created by work performed. Check out the plumbing today with another team member all with care and explanations of future possible items to replace. Thanks again
I'm totally impressed! Absolutly FIVE STAR service!! Called on a Friday night of a holiday weekend (July 5) and a wonderful technician was here in 30 minutes after my call. His name is Tyler R. He easily diagnosed and fixed the problem with my air conditioner right away. I was so glad because it was very hot…
We have used Action Air for years and we have always been extremely happy with them. Today, Tye checked our plumbing and he was very thorough and explained everything so that we could understand. Definitely would recommend Action Air!
Nick did an amazing job. He came out and got out heat working when we needed it most. He was very knowledgeable and quick acting to get our heat going again ! He even helped us out with our nest power and fixed it with no issues !! Thank you so much Nick !!
Excellent service
I have been using Action Air for several years now for bi-annual maintenance on my home heating and AC systems. I just had my yearly furnace servicing done. Kyle did a great job and answered a number of heating related questions I had. Great Service Tech!
Gave Suggestions and explained why!
Had a leak coming through our ceiling and called Action Air and they had somebody out in less than two hours. I have always found all the technicians from Action Air to be extremely polite and professional and courteous. I really enjoyed Lee’s experience and knowledge and ability to diagnose and fix the problem…
Pleasant, efficient and knowledgeable
Great company
Their technician, Adam ,did an excellent job in quickly finding and correcting the problem.
Very quick to respond, and very easy to work with. Would recommend them to anybody
Josh was outstanding! Very knowledgeable, professional and straight forward! A great representative for Action Air! Highly recommend!
Nick was very good and I highly recommend him to work on your A/C! Very professional, knowledgeable and showed up an hour early! Thanks Action Air!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |