How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for heating system maintenance
Clear ✕All 176 Google reviews tagged “Heating system maintenance” · showing 120
We had an excellent experience with Josh H. He explained everything very well, took the time to make sure we understood. He was polite, patient and thorough. Happy to have done business with him.
Effortless.
Had a furnace tune up with Tyler R and as usual he is a great guy, knowledgeable, professional and extremely polite. Superb experience with this company and their technicians!! Action Air is our go to for all our HVAC needs.
Cory was very pleasant. Came on time and checked everything.
Very professional and efficient service.
Mike, the technician, was on time, thorough/efficient and most friendly. I hope Action Air has longevity with Mike T.!
Tony explained everything he was doing and answered all of our questions.
Annual heating system and humidifier checkup. Kameron arrived on time, was personable and professional. Job completed, no issues.
Mike was phenomenal. I have used Action Air for years and never been disappointed.
The guys did a great job checking, inspecting and maintenancing my HVAC & plumbing.
Did a great job. Everything working great. Quite a job for him.
We always have positive experiences with Action Air. They are quick, knowledgeable, and honest.
Very polite and knowledgeable. Answered all of my questions. Has been here many times doing maintenance on my plumbing .
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Josh handled my air/heat unit today and was very professional. He also was very knowledgeable about this unit and was able to advise me on replacing it, which I knew was necessary. He negotiated an excellent arrangement for my new a/c unit, did not pressure me at all, and was extremely thorough and patient in…
Dallas arrived early which worked out great for my schedule , did everything quick and was professional and didn’t try to get me to purchase anything that I did not need which i appreciate
Cody was professional and friendly and immediately solved our problem.
Always on time. Service men are nice and informative.
Awesome service
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
Jordan is very knowledgeable, as well as personable and very thorough! Kudos to Jordan and Action Air for my HVAC needs!
We had a great experience with Mike yesterday and our furnaces fall/winter check!
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
CJ. Allender did an excellent service call. He found two problems requiring additional work. Which was performed the following week by another technician, Luke. The annual maintenance agreement continues to a good value. They schedule in 4-hour windows, and are always timely,
The service technician was Lee and he was very efficient, personable and professional. He seemed quite competent and I hope to have the same technician next time for my hot water heater. I'd highly recommend.
The team from Action Air have all been outstanding in care of the home by wearing foot coverings, to vacuuming up any debris created by work performed. Check out the plumbing today with another team member all with care and explanations of future possible items to replace. Thanks again
I'm totally impressed! Absolutly FIVE STAR service!! Called on a Friday night of a holiday weekend (July 5) and a wonderful technician was here in 30 minutes after my call. His name is Tyler R. He easily diagnosed and fixed the problem with my air conditioner right away. I was so glad because it was very hot…
We have used Action Air for years and we have always been extremely happy with them. Today, Tye checked our plumbing and he was very thorough and explained everything so that we could understand. Definitely would recommend Action Air!
Nick did an amazing job. He came out and got out heat working when we needed it most. He was very knowledgeable and quick acting to get our heat going again ! He even helped us out with our nest power and fixed it with no issues !! Thank you so much Nick !!
Excellent service
I have been using Action Air for several years now for bi-annual maintenance on my home heating and AC systems. I just had my yearly furnace servicing done. Kyle did a great job and answered a number of heating related questions I had. Great Service Tech!
Gave Suggestions and explained why!
Had a leak coming through our ceiling and called Action Air and they had somebody out in less than two hours. I have always found all the technicians from Action Air to be extremely polite and professional and courteous. I really enjoyed Lee’s experience and knowledge and ability to diagnose and fix the problem…
Pleasant, efficient and knowledgeable
Great company
Their technician, Adam ,did an excellent job in quickly finding and correcting the problem.
Very quick to respond, and very easy to work with. Would recommend them to anybody
Josh was outstanding! Very knowledgeable, professional and straight forward! A great representative for Action Air! Highly recommend!
Nick was very good and I highly recommend him to work on your A/C! Very professional, knowledgeable and showed up an hour early! Thanks Action Air!
Had rise in electric bill, asked Action Air to check out heating/cooling system for short. Everything working as it should. Quick response. Very happy with service.
I have been an Action Air customer for the past 5 years and will continue to be a in my new home. I am very happy with their professionalism and honesty. That’s the kind of customer service expected and in my opinion says a lot about a company.
I definitely recommend Action Air. Mark has been out twice and I've received nothing but great service so far! Everything was explained well and then fixed. :)
Adam was great very professional very knowledgeable easy to talk to I was very happy with the service
The customer service from Josh the service tech was OUTSTANDING! He was courteous when speaking and addressed both my husband and I. He was honest. He explained things so well. The best part is our savings! We had been under a maintenance plan with another company but Action Air saved us hundreds without even…
Efficient and friendly
Lee was there to do service on hot water heater etc
He was very professional,focused and friendly. Did a terrific job. Would recommend him and action air to anyone. Very satisfied customer. 😊
Mark has always taken good care of my mother heating system (Audrey Duncan) we are not happy with the company that replaced our heating, so we’ve decided too have The company Mark is with too replace our furnace and continue the maintenance in the future for us.
I've used action air for 2 years now. They're always on time and very good about making appointment times that work for me. They are friendly and good about explaining what is going on with my system.
Good, prompt and professional service. All digital transactions!
He was on time, incredibly polite and fixed the issue in record time. Will definitely recommend them to everyone I know.
Called company for maintenance on new home furnace. They were quick to respond and they are very reasonably priced. The technician even assisted with our thermostat. I am glad we called them and would recommend.
Fast and efficient and now we have heat.
Stephen explained each problem with my furnace clearly and in detail . I was able to decided my course of correction.
Aaron was great. Nick was great. Arrived on time and walked me through all his observations and assessments. He gave me recommendarions and didn't push me to buy anything that wasn't needed right then. I really appreciated how professional and knowledgeable Aaron was and I will definitely continue to use them for…
Thorough explanation about the tune up
We finished our basement and our air ducts were a bit dirty! They cleaned them, put in a new filter (we provided), dated it and showed me pictures of before and after. Great job!
I appreciate Cody’s and Dallas’ knowledge and professionalism. The repair was a challenge due to how the builder installed the plumbing line. They met the challenge and the repair was made. They definitely are outstanding representatives of Action Air’s values, customer service, and truly an asset to the company. Thanks, Cody and Dallas!!
Action Air saved the day on a cold day when our heat went out. Adam was great and got us back up and running quickly.
I scheduled a maintenance service for our heating system (we moved in this house in April 2021) back in October or November (can’t remember.) They came out & performed the service great, and he suggested we get our ducts cleaned as well because of the age of the house (100 years) & the fact that they were…
Easy to get ahold of and very responsive when our heating system was acting up. Glad we have the Club membership!
John is a fantastic technician. Easy to talk to, knowledgeable and straight forward. Highly recommended!
Mark arrived when he said he would and was extremely knowledgeable and helpful.
Professional, prompt and courteous. Job well done. Speaks to the overall great service from Action Air.
Hunter T. was great!!!! Very thorough did an excellent job
Jay was superb at his job. He inspected and adjusted my 8 year old furnace, explaing to me what he was doing and why he was doing it. Very sociable without wasting time. A great experience from a true professional !
He did a great job.
Excellent, very professional service!
On times and very professional. Instructed me about the system.
I've been using Action Air for 2 years, I suggest everybody stay away unless you’re interested in a sales pitch on how you need a new unit and even though nothing is wrong. I was told thing will all start to break and if your repair one component everything will start to fail. Changing one bad component is a waste…
We are very pleased with the services provided today by Action Air and their team. They were timely, very professional and cleaned up nicely. Thank you for the great service and install.
Did a great job. Helped me with information I needed to make smart choices. Very polite and left the area clean. Thanks
Jordan arrived on time and was professional.
Jordan was professional and patient. Took his time to ensure we were getting the most out of our heater and informing us along the way.
Aaron was very professional, thorough and informative. He did a really great job. You are fortunate to have him as an employee!!
After they had gone, I told my SO that Grant (and his Assistant) were probably the best serviceman I have EVER had contact with.. helpful, polite, respectful, competent, professional, friendly and thorough. I would recommend them highly to anyone needing a plumber.
Josh was thorough prompt and answered all my questions
Very prompt and professional, explained in detail, thorough and helpful
Courteous and professional
Hunter was very professional, knowledgeable, quick, and didn't try to sell me things I didn't need. I would highly recommend Action Air and Hunter for your heating and air needs. Action originally installed my system, and it's saved about $500 a year in utility bills. I am signed up for their biannual checkup and clean.
Thank you Aaron, another great employee at Action Air. Moved here 20 yrs ago and this is the company you want to use! Always top notch service!
On time and explained everything well. Expertise was apparent
I first called Action Air for a drain clog. They were able to get out there the same day and they solved the issue. Then they recommended their annual service where they would winterize our systems and also get them ready for summer. It was affordable and they also schedule it so I don’t need to remember. Today…
Nick was great to work with. Took pictures and the time to show me what the issues were and made sure I understood! Great customer service!
Action air was great showed up early, got right to work. Nick my technician was very personable and knowledgeable. Great service, friendly service, affordable club pricing, what's not to love.
Installed a new heat pump back in September because our 20 year old A/C unit started going bad. Installed it in a day. There has been some hiccups along the way in regards to a few wires that needed to be replaced that was causing our breaker to trip and a few adjustments here and there but they always come quickly…
Kelton came in on time, nice guy, didn't find anything wrong. Hope he was right!this time we ended up buying a complete new unit, it was time. They come Monday to install it. Nick responded this time, new furnace wasn't right, he worked it out , so far so good! Nice job Nick.👍
Water heater checkup Water heater replacement Gas line repair
Very pleased every time we use them. The previous owners of the home used them for many years and we now know why! Vast knowledge, friendliness and I love The customer service!
Mark was very polite and friendly. It felt very genuine, and I didn't feel like he tried to upsell me things. I was very pleased with his work.
I called first thing in the morning and they had the technician at my door in just a few hours! Tyler came out and answered all my questions, helped me understand how exactly my system works and was so knowledgeable and patient with everything!!!!!
Originally called because of the high reviews. They were able to get someone out for my plumbing repair ahead of schedule and fix it quickly. Will 100% be using them in the future. Months later used them for A/C and Heating tune ups. Great service all around.
Mark was helpful and knowledgeable.
Excellent service. Dylan took the time to tune-up, tighten bolts, work on induction system and explained all work professionally and in a friendly manner. I highly recommend 👌 Action Air to others.
It’s a family owned business and everything about the company reflects their values. Very professional personalized service. You can trust that their prices are fair and honest.
Service was great very friendly
Jay was excellent as always!
Tyler was very informative and professional. Very pleased with our experience with Action Air. Would recommend and do business again!
Ryan did an awesome job! He took his time, explained everything I need to know and went above and beyond (even checking the ductwork in my attic to make sure all was well)!
Awesome service. Thank you!
Employees always professional and polite!
Jay arrived on time and did a terrific job. As I am relocating out--of-state soon, Jay came to perform the annual winter tune-up and also addressed a pipe in the furnace chamber, fully resolving it to my satisfaction. I will be highly recommending Action Air to the next owner of the home. Thank you, Action Air, for a job always well done!
Action Air is a local company I trust. Their membership program is well worth the investment. They are honest. They don't try to convince you that you need services that are unnecessary. I highly recommend.
Polite, clean, respectful
Dylan, Jacob & Brandon installed a Mitsubishi Split Type Air Conditioner at our home on 5/31/2017. They arrived on time, and started to work immediately. The A/C was installed in a timely manner. The technicians spoke with us on how and where we wanted the installation they also instructed us on the operation of…
Nice Servile, Jordan M. is very professional and perfect done the job!! Thanks
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
