How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for install AC
Clear ✕All 64 Google reviews tagged “Install AC” · showing 20
Tony did a great job troubleshooting an HVAC drainage problem
Great job
Beau has been the technician to perform our maintenance the last few times and he’s awesome. Very professional and friendly. Does his job, explains what we need to know in plain language so we understand and then he’s on his way. Appreciate the folks at Action Air very much!
Action Air has kept us running comfortably and easily for years.
Action air reps were very informative and efficient keeping me advised as to progress on install and maintenance going forward. They answered all my questions before leaving. I would recommend their product and service
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
Action Air’s plumber Dustin and HVAC Luke go above and beyond.
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
I cut through a cord supplying my outside AC unit by mistake and it was fixed promptly after I called Action Air. I am very satisfied with their service.
As a long time loyal customer, very pleased with all aspects of our relationship and interaction with the Action Air Team. From Nick, Tony, Luke to Mark at the Senior level, all positive experiences. Highly recommend them for their services.
Great service at a good value. No high-pressure sales or pushy sales techniques. Will continue to do business with this company, as they are very honest and great at what they do.
They did a great job installing the new AC. The price was reasonable.
Both men that came to install the new AC (Hunter) were both very nice, professional, very polite and arrived on time. I forgot the other gentleman's name, I apologize for that. They finished in less than three hours. Cleaned up after they left. I would highly recommend them and Action Air.
Very nice and professional
Very quick to respond, and very easy to work with. Would recommend them to anybody
We called because we noticed our A/C was not kicking in. This was when the temperatures had gone up quite a bit this past weekend, before they went down again. Adam was sent from Action Air and he found the problem fairly quickly. He told us the A/C locked up as a protective measure and explained why it happened. He…
Nick was very professional and efficient. I did not feel pressured into replacing our hvac unit even though we did. Very pleased with the warranty as well.
The customer service from Josh the service tech was OUTSTANDING! He was courteous when speaking and addressed both my husband and I. He was honest. He explained things so well. The best part is our savings! We had been under a maintenance plan with another company but Action Air saved us hundreds without even…
All the Techs have been very professional and cordial.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
