How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for install AC
Clear ✕All 64 Google reviews tagged “Install AC” · showing 60
Tony did a great job troubleshooting an HVAC drainage problem
Great job
Beau has been the technician to perform our maintenance the last few times and he’s awesome. Very professional and friendly. Does his job, explains what we need to know in plain language so we understand and then he’s on his way. Appreciate the folks at Action Air very much!
Action Air has kept us running comfortably and easily for years.
Action air reps were very informative and efficient keeping me advised as to progress on install and maintenance going forward. They answered all my questions before leaving. I would recommend their product and service
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
Action Air’s plumber Dustin and HVAC Luke go above and beyond.
Luke came on time, went straight to work and advised all was good and the pressure was right on! Thank you!
I cut through a cord supplying my outside AC unit by mistake and it was fixed promptly after I called Action Air. I am very satisfied with their service.
As a long time loyal customer, very pleased with all aspects of our relationship and interaction with the Action Air Team. From Nick, Tony, Luke to Mark at the Senior level, all positive experiences. Highly recommend them for their services.
Great service at a good value. No high-pressure sales or pushy sales techniques. Will continue to do business with this company, as they are very honest and great at what they do.
They did a great job installing the new AC. The price was reasonable.
Both men that came to install the new AC (Hunter) were both very nice, professional, very polite and arrived on time. I forgot the other gentleman's name, I apologize for that. They finished in less than three hours. Cleaned up after they left. I would highly recommend them and Action Air.
Very nice and professional
Very quick to respond, and very easy to work with. Would recommend them to anybody
We called because we noticed our A/C was not kicking in. This was when the temperatures had gone up quite a bit this past weekend, before they went down again. Adam was sent from Action Air and he found the problem fairly quickly. He told us the A/C locked up as a protective measure and explained why it happened. He…
Nick was very professional and efficient. I did not feel pressured into replacing our hvac unit even though we did. Very pleased with the warranty as well.
The customer service from Josh the service tech was OUTSTANDING! He was courteous when speaking and addressed both my husband and I. He was honest. He explained things so well. The best part is our savings! We had been under a maintenance plan with another company but Action Air saved us hundreds without even…
All the Techs have been very professional and cordial.
I've used action air for 2 years now. They're always on time and very good about making appointment times that work for me. They are friendly and good about explaining what is going on with my system.
I called Action Air based on a referral and I’m so glad I did! They were much more responsive than other companies I called (entire problem resolved in under 48 hours during a heat wave). The tech quickly diagnosed the issue and offered a range of solutions.
About 6 weeks ago our A/C went out, temperatures were in the 90's, we called Action Air and they were out with a new air conditioner shortly. Replaced it, and up and running within a few hours. This morning our gas water heater broke, it was 12 years old, so we called Action Air. There were no service techs…
These guys are always great, service is impeccable, Josh always does a great job!
Josh is amazing!! He has helped us with problems for at least 13 years. Always efficient, informative and a gentleman. A special thanks to Mark for his kindness and consideration thru the years. Mary Jo Battreall
Prompt quick service. All guys were nice and professional.
He was on time, incredibly polite and fixed the issue in record time. Will definitely recommend them to everyone I know.
Extremely impressed with all aspects of this family owned business! Same-day service, knowledgeable service tech, and very customer-oriented. They just earned a customer for life. Thank you Action Air!
Very pleased with Josh, his knowledge and professionalism. He was extremely helpful and I will definitely be recommending Action Air to others.
The Action Air guys were great. Super friendly and polite. Answered all my questions and were absolute professionals.
Mark at Action Air should be the face of the company! Mark is professional, knowledgeable, kind, prompt and has great communication. He was quick to get us a quote on a whole new HVAC system and get us approved for financing which was a giant worry off of our minds. Mark got us set up for install the very next…
I have been a customer of Action Air since 2006. I cannot imagine using any other company for my heating and air-conditioning needs. I requested Mark do my work whenever possible. He is professional and his work is always impeccable. 01/2022: I have now had the pleasure of meeting Jordan M. He was very personable,…
Technician was professional, knowledgeable and provided options to consider.
Josh was very friendly, professional, and knowledgeable. I was able to get service to my home quickly and resolve my issue. I would definitely recommend action air!
Nick was great! He arrived very quickly after I contacted the office with my issue. He went though and diagnosed my unit, clearly and plainly explaining what was wrong, giving me a variety of options to get me up and running.
Another great service appointment. So happy I switched to Action Air! Employees are top notch. Highly recommend!
Such a great experience with the team at Action Air! After a botched new A/C installed by someone else, I called these guys. I had been without A/C for over 3 weeks and Jordan and his team at Action Air got right to exploring potential reasons. They worked diligently to rule things out. We came up with a game plan…
Our technician, Nick, provided excellent service. He was on time and quite knowledgeable about our air conditioning system. He discovered the problem very quickly and created a detailed plan to install a new air-conditioning system. The price was reasonable and we are very satisfied with this company. We would highly recommend Action Air.
Hunter was very professional, knowledgeable, quick, and didn't try to sell me things I didn't need. I would highly recommend Action Air and Hunter for your heating and air needs. Action originally installed my system, and it's saved about $500 a year in utility bills. I am signed up for their biannual checkup and clean.
Josh did an amazing job! He was prompt, polite and explained all the details so I could make an informed decision. Thank you Josh.
Called today and got service today!😊
Installed a new heat pump back in September because our 20 year old A/C unit started going bad. Installed it in a day. There has been some hiccups along the way in regards to a few wires that needed to be replaced that was causing our breaker to trip and a few adjustments here and there but they always come quickly…
We have been service club members with Action Air for a few years now, and they were at our house today right after we called about the furnace going out. Nick was extremely knowledgeable, and had a great approach to helping us thru the decision of replacing our whole HVAC system. He had previously installed a new…
Very professional service. They were extremely helpful and very efficient. Highly recommend. They cleaned up thoroughly and were polite to deal with.
Great service
Recently moved in to our home with a 12 year old AC. Had problems from the first week. Action Air has been very responsive with our calls and timely with sending a technician out for diagnosis. I want to recognize Kelton, especially. He worked with us, giving us different options and when we decided to get a new AC…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
