How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for installation
Clear ✕All 69 Google reviews tagged “Installation”
I've had nothing but great service from Action Air since hiring them. Special shoutout to Luke, he is always helpful, friendly, and gets the job done.
Mike was very nice and knowledgeable. He made sure he closed doors and turned off lights. Very nice!
Great job
We have been very pleased with Action Air and their service technicians. Service appointments have been kept at the stated time and their work has been exceptional.
He was very professional.
Great company. Have been with Action Air for many years. Superb employees! Beau was my tech today. Checked everything and answered all of my questions! Very polite.
Jordan did an excellent job of explaining what needed to be repaired on the furnace. He was on time, efficient, and very knowledgeable. Thank you for doing a great job!
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
All staff have been friendly, professional, and quick in my time as a customer with Action Air.
Detailed, communication, expedient, thorough, and took the time to ensure customers understanding. Have used Actionair for several occasions and have come to expect nothing but the best. CJ and Luke did an overhaul on a boiler system in one day, very impressed. If you need top notch service for a great price, hit…
As a long time loyal customer, very pleased with all aspects of our relationship and interaction with the Action Air Team. From Nick, Tony, Luke to Mark at the Senior level, all positive experiences. Highly recommend them for their services.
I love action air. Always come quick, fix quick, and do a good job.
Dallas and the team did a great job of replacing my main shut off valve and replacing the cast iron stack in a timely manner yesterday. When we had some water pressure issues today, he came out first thing to check out and fix the problem. Thank you!
Always arrive quickly. Friendly and explain everything.
They did a great job installing the new AC. The price was reasonable.
Ryan did a great job. Explained the issue I had, and gave me a report on it. Very happy with Action Air!
Very quick to respond, and very easy to work with. Would recommend them to anybody
Nick was very professional and efficient. I did not feel pressured into replacing our hvac unit even though we did. Very pleased with the warranty as well.
Very professional, great work!
We cannot recommend Action Air enough! We first used another "big name" company, but they failed to diagnose our failing furnace and then cornered us, trying to sell us service plans. We called AA for a second opinion. They were not only exceptionally knowledgable and professional, they also were not pushy and…
They were quick to help, professional, and got the work done in a timely manner.
Great job again by Mark. Can always count on exceptional service.
They do great work!!!!
Mark at Action Air should be the face of the company! Mark is professional, knowledgeable, kind, prompt and has great communication. He was quick to get us a quote on a whole new HVAC system and get us approved for financing which was a giant worry off of our minds. Mark got us set up for install the very next…
I have been a customer of Action Air since 2006. I cannot imagine using any other company for my heating and air-conditioning needs. I requested Mark do my work whenever possible. He is professional and his work is always impeccable. 01/2022: I have now had the pleasure of meeting Jordan M. He was very personable,…
Outstanding customer service, highly recommend!
Technician was professional, knowledgeable and provided options to consider.
Great service. The guys came out early to be clean my air ducts and add a special air filter to my furnace. We appreciate them coming before Christmas.
Great business with great employees. My water heater gave out on Friday evening and they replaced next day. Lee and Kelton were professional, skilled, and kind. I had previously only used action air for HVAC but will use them for all plumbing moving forward.
Cody did a great job installing our water heater. Professional and courteous service.
Had an emergency call on Sunday for severely clogged kitchen sink/pipe… Lee came out but snake would not do the trick. Cody came Monday with industrial size/length snake but was too thick to traverse all the tight angles under the sink. Determined that the clog was nearly 30’ away so we had to replace 30+’ of line…
Cody did a great job repairing my hot water heater. He was very friendly and knowledgeable.
Josh was very friendly, professional, and knowledgeable. I was able to get service to my home quickly and resolve my issue. I would definitely recommend action air!
Mark Witcher and CJ from Action Air did a good job installing a new HVAC duct to a new room. They were both very professional. They cleaned up after the job.
I have always been pleased with their service and the club membership they offer is excellent, too!!
Hunter was very professional, knowledgeable, quick, and didn't try to sell me things I didn't need. I would highly recommend Action Air and Hunter for your heating and air needs. Action originally installed my system, and it's saved about $500 a year in utility bills. I am signed up for their biannual checkup and clean.
Called today and got service today!😊
Installed a new heat pump back in September because our 20 year old A/C unit started going bad. Installed it in a day. There has been some hiccups along the way in regards to a few wires that needed to be replaced that was causing our breaker to trip and a few adjustments here and there but they always come quickly…
We used Action Air to replace our broken hot water heater with a tankless system. They came out to check the system and replaced it all on the same day we called. They arrived on time and very were professional.I appreciated that they wore masks (this was in the midst of COVID) and booties on their feet the whole…
Water heater checkup Water heater replacement Gas line repair
Josh quickly and professionally installed a whole house humidifier and air purifier on our furnace. He arrived on time and finished within the time window provided.
Nick arrived on time and very efficiently assessed the system and made his recommendations. A quote was provided and options discussed. We highly recommend Nick and Action Air.
Dylan was great. Very professional, completed the job in a timely manner and cleanup after himself. We will definitely be using Action Air again.
I had a fairly emergent issue with a cracked toilet needing to be replaced. Grant was able to come out within 2 hours of initial contact to assess the situation and provide an estimate. The project was very reasonably priced, and he was even able to put in a temporary fix to prevent any further water leaks until the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
