How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAction Air
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,379 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Action Air for 8 kinds of job.
Action Air for repair HVAC
Clear ✕All 51 Google reviews tagged “Repair HVAC” · showing 40
Jordan M. always exceeds my expectations! He brings useful information about my Furnace & A/C, he works clean & efficient, never a mess left behind. He is genuinely a friendly young man, I look forward to his visits.
Action Air does a great job of maintaining our HVAC System. They are always friendly and know their business.
I was so excited to discover that Action Air does plumbing! Replaced the joints in the leaking copper pipes. Excellent quality work at a fair price. Dustin was fast and friendly.
Mike did a great job servicing our furnace. Friendly and efficient!
Technician was very good. He was on time, explained what he would do, and summarized what he did to fix my heat pump issue.
These guys are great! Never had a bad experience.
After several failed attempts with the original installer I called ActionAir to come and try to fix my AC. Nick called me and had me run through the problem. Even on a Sunday! He arrived when he said he would and was very professional. He understood my frustration and went to work to fix everything. He let me know…
Nick was excellent and answered all of my questions.
Their technician, Adam ,did an excellent job in quickly finding and correcting the problem.
Adam did an excellent job.
Nick was very professional and efficient. I did not feel pressured into replacing our hvac unit even though we did. Very pleased with the warranty as well.
Had rise in electric bill, asked Action Air to check out heating/cooling system for short. Everything working as it should. Quick response. Very happy with service.
I have been an Action Air customer for the past 5 years and will continue to be a in my new home. I am very happy with their professionalism and honesty. That’s the kind of customer service expected and in my opinion says a lot about a company.
Tony Barbieri and his coworker from Action Air did and excellent job installing a new furnace. They are the best along with the guy who came by to troubleshoot my old furnace. The people who work for Action Air are the best.
We cannot recommend Action Air enough! We first used another "big name" company, but they failed to diagnose our failing furnace and then cornered us, trying to sell us service plans. We called AA for a second opinion. They were not only exceptionally knowledgable and professional, they also were not pushy and…
I definitely recommend Action Air. Mark has been out twice and I've received nothing but great service so far! Everything was explained well and then fixed. :)
Got a new HVAC system and my repair man did an awesome job.
Quick response and quality check out of a condensation concern. Back in service. Good tech. Happy that I've joined their Service Club!
2nd Time customer using Action HVAC/Plumbing/Sewer Services and their response was quite fast and stopped the damage from Storm becoming worse than it already been. Hunter was professional and a "15" out of 10 rating, with his experience and precise service, additionally they recommended a top partnership to…
Hinter is a true pro. On time, courteous and concerned. Hunter called ahead, showed up on time and got the job done quickly and professionally. I would def use Action Air again and ask for Hunter.
Communication is great.
Great Company, Great Employees always always honest, and educational. I've had multiple instances were they educated me on what was causing my furnace to mess up!! Thanks Action Air
Nick did a great job explaining the issue and walking me through several different repair options. I'm pleased with the outcome so far and will use them again next time for any HVAC issues and routine preventative service. Great service, easy to make payment, five stars.
Cody did a great job repairing my hot water heater. He was very friendly and knowledgeable.
Josh was polite, informative, and professional. He addressed my issues, gave options for how to proceed, ordered required parts on the spot, and provided a reasonable quote, as well as timeframe the repair/install would be completed. CJ completed my repair. Not only was the scheduling and repair prompt once parts…
They are responsive, polite and do well with a hovering customer. A+ for CJ. the technician on my call and I'll let Stella know you're thinking about her.
Top notch ! AC coil was found to be losing fluid on Monday; parts ordered, arrived and installed Thursday. Excellent prompt, polite service man C J !
Very prompt and professional, explained in detail, thorough and helpful
I use ActionAir at my home and business. The techs always explain the problem and the fix clearly. I've always been pleased with the service.
Installed a new heat pump back in September because our 20 year old A/C unit started going bad. Installed it in a day. There has been some hiccups along the way in regards to a few wires that needed to be replaced that was causing our breaker to trip and a few adjustments here and there but they always come quickly…
Water heater checkup Water heater replacement Gas line repair
Mark came and fixed our electric furnace after some user error installing a new Nest thermostat. He showed/explained to me what went wrong and what he was doing to fix it so I didn't feel like I was getting scammed. Action Air is a great service and would definitely use them again and refer to anyone that needs HVAC repair!
don't even try them, after i posted my review, the manager request phone, i got phone call , he was acting as salesman, just trying to win conversation, very rude, and burned my HVAC control board, and they ran away. they rude and disrespectful and unprofessional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 220 | $37–$295 |
| A/C system maintenance | 180 | $39–$393 |
| Heating system maintenance | 176 | $39–$251 |
| A/C system repair | 73 | $209–$786 |
| Cleaning | 70 | $104–$343 |
| Installation | 69 | $1.1k–$2.8k |
| Install AC | 64 | $1.4k–$3.2k |
| Heating system installation | 62 | $1.4k–$2.8k |
