Experts Reviews · Company report
Action Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Action Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,082 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Action Appliance Repair is better than 87% of refrigerator repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Action Appliance Repair is better than 84% of refrigerator repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Action Appliance Repair is better than 89% of refrigerator repair services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Action Appliance Repair for 8 kinds of job.

Action Appliance Repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 20

All 63 Google reviews tagged “Dishwasher repair” · showing 20

Marilyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service

Dishwasher repair
CindyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jimmy from Action Appliance has repairs my dryer last year and my washing machine this year. He’s amazing. So friendly and helpful.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Faith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service is great. Greg is very professional and worked diligently to solve the problem we were having with our dishwasher. He had to come back 3 times to address our dishwasher due to the fact that each time the fix brought to light another issue. I so appreciate his patience and working until all issues were fixed. Great job and excellent service !!

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Action Appliance a few times, & they are always knowledgeable & professional.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benjamin went above and beyond when fixing my dishwasher. He was prompt efficient and very knowledgeable.

Dishwasher repair
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert has provided repair service for us twice. He is prompt, professional and personable. We have always been very pleased with his honest appraisal of the repair needed. We will definitely use Action again!

Dishwasher repairRefrigerator/freezer repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Just got a quote from Action Appliance Repair to replace 1 piece of plastic for our dishwasher, AAR said they'd have to replace all 4 parts. Quote $511! to replace plastic on the top rack of our dishwasher. What a JOKE! We are buying the whole rack for $50 online. Please make sure you avoid this company at all…

Dishwasher repairWashing machine repair
leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benjamin repaired my dishwasher and diagnosed a problem with my washing machine . He was so knowledgeable and patient with my questions . VERY customer focused . My first time using Action Appliance repair and I loved their service. Excellent !

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt service and the technician knew his way around the machine. 10/10. Highly recommend.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Will9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an AMAZING experience with this company. They came within 24 hours of contacting, fixed the heating element to our dishwasher and the water line to our refrigerator in literal 10 minutes. Great price for the work as well. Greg was super nice, very fast, clean, and efficient. This will be our appliance repair…

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Adele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oscar was thorough & professional. Will use company again.

Dishwasher repair+ Responsiveness+ Professionalism+ Value
Curt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I was originally quoted $433.00 to repair my dishwasher. After speaking with David he was honest and transparent about being misquoted on the cost of the replacement part. He made things right. I will continue to use Action Appliance Repair.

Dishwasher repair+ Responsiveness
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Extremely professional, on time and knowledgeable!

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Gillian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!! I called Action Appliance Repair to fix my dishwasher & they had Greg come out the next day, they asked if he could come earlier than scheduled which suited me. They gave me a quote before arriving, which I appreciate, with no upselling. Greg was very efficient & courteous. Communication was good…

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Benjamin was efficient. Fixed me right up. Would use again

Dishwasher repair+ Punctuality+ Professionalism
No1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Had this company come out to repair dishwasher. Guy came out and gave brief summary of what he thought was wrong. Drainage issues and small amount of water at the base. Said it needed to dry for 4-5 days and he will come back out. Didn't even bother checking to see why it was draining. He told me to check the p trap…

Dishwasher repair− Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Action Appliance was fantastic to work with. They communicated well when I was scheduling a repair appointment, were on time, very professional and completed the work satisfactory at a fair price. I highly recommend and will use them again in the future

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Pleasant and efficient. Provided additional information about the appliance we didn't know. Very helpful

Dishwasher repair+ Responsiveness+ Professionalism
MelodyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

On time! Quick and friendly service. Showed integrity letting me know that if his repair doesn’t work, the manufacturer will send “their own people” to replace a different part. He didn’t try to sell me parts and services I didn’t need.

Dishwasher repair
ShalinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were referred to Action Appliance repair by our plumber. We are glad he did. Greg came out in the evening to fix our dishwasher not draining. He diagnosed and fix it within 30 minutes. Our fridge had also stopped cooling and because ice was forming in places that prevented him from working on it, he shut it off…

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Show more dishwasher repair reviews (43 more) →

Price

$300+3% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 58%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Washer/dryer repair96$225–$377
Washing machine repair93$132–$365
Refrigerator/freezer repair74$196–$536
Dryer repair71$146–$334
Dishwasher repair63$153–$340
Refrigerator repair55$209–$379
Stove & cooktop repair24$238–$555
Oven repair21$221–$506

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