Experts Reviews · Company report
Action Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Action Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,082 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Action Appliance Repair is better than 87% of refrigerator repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Action Appliance Repair is better than 84% of refrigerator repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Action Appliance Repair is better than 89% of refrigerator repair services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Action Appliance Repair for 8 kinds of job.

Action Appliance Repair for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Dryer repair” · showing 20

LeeAnn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jimmy is the best! Knowledgeable, friendly, and helpful

Dryer repair+ Responsiveness+ Punctuality+ Quality
OnTheRoadAgainLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Action appliance is the only company I would ever use for my appliances. Diemy it’s beyond honest, he’s fair, he’s professional, and all of his guys that work for him are just as terrific and professional. I can only give Five stars to this company; I wish I could give him 10. Thank you.

Dryer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Les6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy was great!! He was prompt, knowledgeable, and professional. Came out on Saturday and had the heating element replaced in no time! Dryer is running like new again. Would definitely recommend Action Appliance Repair and will use them for any future appliance needs!

Reasonable priceDryer repair
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy is fantastic. He asked pertinent questions and explained what the issues were. Also taught me what I can do to improve the life of my washer/dryer and get the most out of them. No extra add ins just a down to earth approach for reasonable charge. Highly recommend.

Great priceDryer repairWashing machine repair
Laura15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service as always! Very practical in explaining what can be fixed at lowest cost. Do great work.

Dryer repairMicrowave repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and very informative. Overall excellent experience . I would refer them to anyone who needed them. The gentleman that came to my house was so polite and helpful.

Dryer repair+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dryer went out on Friday and they were able to get me fixed by Monday! Reasonably priced, the tech explained everything and got us up and running quickly!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Angie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg did a great job! I was in a bind and he came out same day. Very polite.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Sherri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, on time. Kept me up to date on all services being performed and why.

Dryer repairWashing machine repair+ Responsiveness+ Punctuality+ Professionalism
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jimmy was on time, efficient, professional, and a clear communicator. He quickly diagnosed the issue with my dryer and was very thorough. We will definitely use this company again if needed.

Dryer repair+ Punctuality+ Quality+ Professionalism
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jimmy was great! On time, very friendly and professional. Will definitely use again!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Tenishea11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They have repaired both my dryer and washer. Very professional and great service. I would recommend them for all your applicance repair needs.

Dryer repairWashing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
AlexandriaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Action Appliance Repair fixed my dryer quickly at a great cost. They're the best repair company in DFW and I will 100% be using them for all my maintenance repairs. They responded quickly, booking was very easy, the tech was on time, and my dryer was repaired. Thank y'all so much!

Dryer repair+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Benjamin was outstanding. Made the repair quickly and efficiently. Very nice gentleman.

Dryer repair+ Responsiveness+ Punctuality+ Quality
wanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

David was punctual and polite and explained everything before he did the work and after he did the work and I would highly recommend this company to anyone needing a repair

Dryer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dryer fixed! Yes! Thank you so much.

Dryer repairRefrigerator/freezer repair+ Professionalism
Brooks5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Quick response, professional, and courteous. Highly recommend.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Gave me all of the details upfront about the issues and possible repairs needed for my dryer. Showed up on time for the appointment. Professional and courteous and was quick with repairs. Highly recommend this company!

Dryer repair
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used action for all our repairs, I wouldn’t use anyone else. Quick, professional, quality work. Thanks!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a contractor in town and I have run the gamut in DFW with appliance repair companies. I have been disappointed in all of them except for Action. Deimy and his crew are top notch. By far the best to work with, without a doubt. Highly communicative, highly knowledgeable, on time, and gets the job done right. Will continue to send them all my work.

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality

Show more dryer repair reviews (51 more) →

Price

$300+3% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 58%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Washer/dryer repair96$225–$377
Washing machine repair93$132–$365
Refrigerator/freezer repair74$196–$536
Dryer repair71$146–$334
Dishwasher repair63$153–$340
Refrigerator repair55$209–$379
Stove & cooktop repair24$238–$555
Oven repair21$221–$506

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