Experts Reviews · Company report
Action Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Action Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 1,082 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Action Appliance Repair is better than 87% of refrigerator repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Action Appliance Repair is better than 84% of refrigerator repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Action Appliance Repair is better than 89% of refrigerator repair services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Action Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Action Appliance Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Action Appliance Repair for 8 kinds of job.

Action Appliance Repair for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$379
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13

All 55 Google reviews tagged “Refrigerator repair” · showing 20

Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Action Appliance Repair several times. They respond quickly and arrive on time. Repairs have been good jobs for a good value. They are very nice and professional! Recently, Jimmy fixed our dryer and was knowledgeable, polite, did a great job!

Refrigerator repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Will9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an AMAZING experience with this company. They came within 24 hours of contacting, fixed the heating element to our dishwasher and the water line to our refrigerator in literal 10 minutes. Great price for the work as well. Greg was super nice, very fast, clean, and efficient. This will be our appliance repair…

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Responsive, reliable ... diagnosis of the issue resulted in a (hidden) frayed wire ... thus a lesser repair, but still at a formidable expense. $175.00 to solder four wires seems a bit steep.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Anthony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were recommended by a member of our community and we needed to get our refrigerator fixed. From the first time I called they were polite and professional. I got a text message confirming appointment and their staff was on time. They wore masks and shoe covers. Work was efficient and with quality. Charges…

Refrigerator repair
Gabriel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg was profesional. He came in got the job done.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
KEVINLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was very detail, professional and efficient. Give him a promotion!!!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Extremely professional, on time and knowledgeable!

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg was professional, friendly and careful with my kitchen space. He fixed the problem quickly and put everything back better than he found it! I’m very impressed and happy. If I could give Action Appliance 10 stars, I would! Thank you

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
wanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

David was punctual and polite and explained everything before he did the work and after he did the work and I would highly recommend this company to anyone needing a repair

Dryer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will never use anybody but Action Appliance for appliance repair ever again. The freezer in my refrigerator went out a few days before we had a lot of company in town. We called 3 or 4 repair companies and they were all weeks out… I finally found Action Appliance Repair. Their representative on the phone gave me…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David was a great guy to work with. Knowledgeable, professional and willing to help. Would certainly recommend and use him again.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David was professional and knowledgeable about our unit. Would use them again if needed.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David was my service tech and he arrived within the scheduled time, even calling ahead to say he was on the way. He was very professional in appearance and went above and beyond to answer questions. The price was fair and done quickly and efficiently. I will definitely use this business again when the need arises

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic experience and would use them again for any appliance issues. David was so kind and knew exactly what to fix. Very reasonably priced, too.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg came out so much faster than I expected. He explained what was happening and our options. He gave us info about what to expect. I was very impressed!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
WhitneyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Action Appliance tech David was very knowledgeable, polite, and communicative! Service was scheduled quickly, turn around on parts order was quick, and my fridge has been running great ever since. Highly recommend!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Barb9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and experienced..

Refrigerator repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
OrlandoLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was an all around great experience. Everything from scheduling, professionalism, and information. It I ever have another appliance break I'm calling them first. Thanks for the great repair!

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David was very professional and knowledgeable. He was also on time and courteous. He quickly diagnosed the electrical issue with my Thermador oven as well as a mini fridge that wasn’t cooling. The service fees were very reasonable and it saved me hours of research. I’m certain I’ll be using their services in the future. Thank you!

Refrigerator repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a contractor in town and I have run the gamut in DFW with appliance repair companies. I have been disappointed in all of them except for Action. Deimy and his crew are top notch. By far the best to work with, without a doubt. Highly communicative, highly knowledgeable, on time, and gets the job done right. Will continue to send them all my work.

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality

Show more refrigerator repair reviews (35 more) →

Price

$300+3% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 58%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Washer/dryer repair96$225–$377
Washing machine repair93$132–$365
Refrigerator/freezer repair74$196–$536
Dryer repair71$146–$334
Dishwasher repair63$153–$340
Refrigerator repair55$209–$379
Stove & cooktop repair24$238–$555
Oven repair21$221–$506

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