Active Health | Wallingford logo

Active Health | Wallingford

Personal trainer · Meriden, CT · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%75+11.4Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 20 aerobics studiosPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 129 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Sep 2026latest review

Active Health | Wallingford at a glance

Google reviewers rate Active Health in Wallingford five stars based on 129 reviews, highlighting knowledgeable staff who provide personalized one-on-one and semi-private training sessions. Clients frequently cite the supportive environment, clear exercise explanations, and effective communication regarding appointment scheduling and workout modifications for specific health needs. The facility is described as convenient and non-intimidating, catering to diverse fitness levels without recurring complaints visible in the provided excerpts.

  • Google rating: 5.0 out of 5 from 129 reviews (100% five-star).
  • Reviews on this page: 129 Google reviews (123 with written comments, 1 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: September 24, 2026.
  • Service: Aerobics Studio serving Meriden, Connecticut.

Data from Google, last updated November 3, 2026.

Score profile vs other aerobics studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.

Satisfaction100Reliability97Craft & service100Value75Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 97 (median 95)Craft & service: 100 (median 99)Value: 75 (median 86)Momentum: 100 (median 100)
Active Health | WallingfordAerobics Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Active Health | Wallingford: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Active Health | Wallingford: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Active Health | Wallingford: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Active Health | Wallingford: 75/100 on this factor. Category median: 86.B
75
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Active Health | Wallingford: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–

Bar = this company · dark tick = category median.

Star ratings

129 Google reviews we collected

  • 5 stars129100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 123 written reviews

  • Praise16099%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price00%
  • Reasonable1493%
  • Overpriced00%
  • Not sure17%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6238%
  • Would recommend4327%
  • Communication138%
  • Speed & response127%
  • Honesty & trust127%
  • Quality & results117%
  • Price & value96%

What customers talk about

We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The trainers are very helpful and knowledgeable about each exercise.”
  • “I would highly recommend Active Health, Wallingford”
    “I cannot recommend this place enough, not only for the specific training they provide for each individual, but for the relationships that naturally de…”
  • “They take the time to listen, explain the workout of the day clearly, and tailor care to individual needs rather than offering a Juan size fit Saul approach.”
  • “He immediately took me and my challenges on head first by getting to know my story and my struggles.”
  • “The staff is knowledgeable, welcoming, and genuinely invested in helping clients improve their overall health and wellness.”
  • “Would thoroughly recommend for anyone looking for that personal touch whilst trying to stay fit and healthy.”
  • “It’s definitely worth the money and my health is definitely worth it!”

People customers mention

  • Derek 28 reviews
  • Compass 26 reviews
  • Quint 18 reviews
  • Dan 15 reviews
  • Katrina 13 reviews
  • Fitness 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Active Health | Wallingford for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Marcello1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After having been a member for over a year I can confidently say that this place has it figured out. Starting the fitness journey isn’t easy but this place makes it just a bit easier.

Reasonable pricePersonal training
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I started going here in January and have been very happy with that decision. Trina, Tyler and Yeny have been awesome to work with. They are incredibly knowledgeable and supportive. I hadn’t worked out in a gym in years so I started with one on one training and have moved on to semi private sessions which was just…

Reasonable pricePersonal training
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The trainers are very helpful and knowledgeable about each exercise. They are very encouraging also.

Reasonable pricePersonal training
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been training with active health for about 3 months, doing 1 on 1 personal training. The trainers are fantastic and super knowledgeable. Even though I’ve been working out my whole life, I find I have learned a lot and they are helping find all my weaknesses (in a good way!). I’m strengthening in a way that I…

Reasonable pricePersonal training
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Active Health has helped me so much to get active (after years of inactivity) and stronger. Their personal attention to my goals and training has been key. I had a shoulder injury that I did not think I could overcome, but they showed me that building strength actually alleviates the pain. I have been able to do…

Not surePersonal training
Doreen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've had a very positive experience with Active Health, Wallingford. The staff is knowledgeable, welcoming, and genuinely invested in helping clients improve their overall health and wellness. From the moment you walk in, the environment feels supportive and professional. They take the time to listen, explain the…

Reasonable pricePersonal training

Photos

Customer reviews

5.0 ★★★★★ 129 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marcello DeMico1 reviewTotal number of Google reviews Marcello has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After having been a member for over a year I can confidently say that this place has it figured out. Starting the fitness journey isn’t easy but this place makes it just a bit easier.

  • Price assessment: Reasonable price
  • Services: Personal training
Pat Chase1 reviewTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I started going here in January and have been very happy with that decision. Trina, Tyler and Yeny have been awesome to work with. They are incredibly knowledgeable and supportive. I hadn’t worked out in a gym in years so I started with one on one training and have moved on to semi private sessions which was just what I needed. Thank you to all the staff at the Wallingford location!

  • Price assessment: Reasonable price
  • Services: Personal training
Kathy Taylor3 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The trainers are very helpful and knowledgeable about each exercise. They are very encouraging also.

  • Price assessment: Reasonable price
  • Services: Personal training
Michelle Cucinelli2 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been training with active health for about 3 months, doing 1 on 1 personal training. The trainers are fantastic and super knowledgeable. Even though I’ve been working out my whole life, I find I have learned a lot and they are helping find all my weaknesses (in a good way!). I’m strengthening in a way that I haven’t been able to do by myself before. I’m 42 so I’m not super young any more and have found I lose strength quicker now if I don’t workout. The works outs are targeted for me and where I’m at physically and I love that. I’m moving to semi private sessions now and I’m looking forward to seeing where I’ll be in another 3 months and beyond!

  • Price assessment: Reasonable price
  • Services: Personal training
Angela Cottle2 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Active Health has helped me so much to get active (after years of inactivity) and stronger. Their personal attention to my goals and training has been key. I had a shoulder injury that I did not think I could overcome, but they showed me that building strength actually alleviates the pain. I have been able to do so much more physically than I have in many years. I highly recommend them. UPDATE 5/30/2026 Active health continues to help me with my goals . I have lost weight this past year and have had multiple hip and back issues that they continue to work through with me. No more being sedentary when I am in pain. Movement helps. Thank you!

  • Price assessment: Not sure
  • Services: Personal training
Response from the owner · 2 years ago

Thank you for your wonderful feedback, Angela! We're thrilled to hear that Active Health has made such a positive impact on your life and helped you overcome challenges. Your recommendation means a lot to us, and we're proud to support your journey towards greater strength and activity. We look forward to continuing to work with you!

Doreen Gilhuly12 reviewsTotal number of Google reviews Doreen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've had a very positive experience with Active Health, Wallingford. The staff is knowledgeable, welcoming, and genuinely invested in helping clients improve their overall health and wellness. From the moment you walk in, the environment feels supportive and professional. They take the time to listen, explain the workout of the day clearly, and tailor care to individual needs rather than offering a Juan size fit Saul approach.What stands out most is their commitment to long-term wellness and helping clients feel their best. I would highly recommend Active Health, Wallingford

  • Price assessment: Reasonable price
  • Services: Personal training
Eileen Cassello3 reviewsTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been a member at Active Health for the past 3.5 years, and it has been one of the best investments I’ve made in myself. At 62, my biggest goals are balance, strength, and staying active as I get older—and the team here has helped me make real progress in all three. The trainers are knowledgeable, encouraging, and know how to keep things challenging while still making it fun. They understand that fitness isn’t just about looking good—it’s about feeling strong and capable in everyday life. I always joke that my main goal is to be able to get down on the floor and get back up again without needing a rescue team! Thanks to Active Health, I’m feeling stronger, steadier, and more confident every year.

  • Price assessment: Reasonable price
  • Services: Personal training
Sullimar Martinez2 reviewsTotal number of Google reviews Sullimar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the vibe and motivation from the place and Coach Katrina! Amazing workouts! Amazing support and great place to start my weight loss journey.

  • Services: Personal training
Lisa Amarone3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Started at the gym a month ago and couldn’t be happier with my results. A little back ground, as I’m not your typical person going to the gym, I’m small & underweight, so my thought is that if I workout I can gain some muscle mass, & it’s WORKING!! My trainer Jen is awesome, great motivator. I’m sure all the trainers there are. I would highly recommend anyone who’s looking to workout to go & talk with anyone there.

  • Services: Personal training
Lynda Cre2 reviewsTotal number of Google reviews Lynda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I finally found exactly what I was looking for with the personal training program at Active Health in Wallingford. The trainers are incredibly skilled, knowledgeable, and truly committed to each client’s unique strength and conditioning goals. Special shoutout to Trina and Yeny—you both are amazing! I’m so grateful to have a team that’s just as dedicated to my progress as I am. 💪

  • Price assessment: Reasonable price
  • Services: Personal training

Active Health | Wallingford on Google Maps →

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