Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAdams Exterminators
Albany, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 3,419 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams Exterminators is better than 90% of termite control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams Exterminators is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams Exterminators is better than 95% of termite control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams Exterminators is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams Exterminators is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams Exterminators is better than 22% of termite control services.D
22
Reviews for your job
Customers hired Adams Exterminators for 8 kinds of job.
Adams Exterminators for ant extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$192
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
All 160 Google reviews tagged “Ant extermination” · showing 20
mona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Service person Tommy is very knowledgeable and he's a very nice friendly guy he's the best, thank you Tommy
Paid $60–80Reasonable priceAnt extermination
Jaan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Day 1: I was very pleased with the quality of service.
Paid $40–60Great priceRodent exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Quality+ Professionalism
irene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Always communicate to set the schedule. They are flexible.
Paid $40–60Home inspectionGeneral pest inspectionAnt extermination
Deborah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
As always, Mr. Brown was timely and very professional.
Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite extermination
Nanci2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Employee was very professional, informative and a very nice person. He was also very efficient.
Paid $180–200Reasonable priceCockroach exterminationAnt extermination
Vicky15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you Dalton Cardenas for doing an excellent job once again and for educating me!
Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We were provided excellent customer support. CThank you.
Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Professionalism
Letitia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Good service always smiling when I walk through the door always on time.
Paid $20–40Great priceAnt exterminationBed bug exterminationMosquito extermination
Glenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Great service & professional technicians! Communication is great and takes care of any pest problems we may encounter. Thx!
Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Second time around satisfied
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
No termites so far. Great job!!
Paid $200+Great priceHornet & wasp exterminationCockroach exterminationBee extermination
KeithLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very professional and personable service!
Paid $20–40Reasonable priceBug & insect exterminationAnt extermination
Bianca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Evan goes above and beyond every time!
Paid $100–120Great priceBug & insect exterminationAnt extermination
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Technician was professional & friendly.
Paid $1–20Reasonable priceAnt extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Thank you! Rufus is a very conscientious person whom always goes above and beyond. Everything is communicated well and he is just a kind person.
Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Agent explained each step in the inspection and gave a comprehensive report. I was very impressed with this service!
Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness
Andrew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Very professional and friendly and get the job done!
Ant extermination+ Responsiveness+ Punctuality+ Quality
Kathryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Tommy is personable and does an excellent job! We are very pleased! Kelley Justavino
Paid $40–60Reasonable priceRodent exterminationCockroach exterminationAnt extermination
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Love our Adams-tech. He's knowledgeable, friendly, dependable. No bugs here!
Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Destinee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Great Customer Service, he was very informative. My mom let him into my home, and she shared all the details that he shared with her about my home. Even when calling into make my appointment, the receptionist was very informative, friendly and helpful.
Paid $80–100OverpricedSpider exterminationCockroach exterminationBee extermination
Price
$79-24% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 66%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 400 | $139–$371 |
| General pest inspection | 382 | $50–$116 |
| Cockroach extermination | 343 | $56–$173 |
| Home inspection | 318 | $50–$181 |
| Bug & insect extermination | 250 | $50–$119 |
| Rodent extermination | 201 | $91–$371 |
| Termite extermination | 177 | $176–$426 |
| Ant extermination | 160 | $63–$192 |
