Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAdams Exterminators
Albany, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 3,419 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams Exterminators is better than 90% of termite control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams Exterminators is better than 94% of termite control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams Exterminators is better than 95% of termite control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams Exterminators is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams Exterminators is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams Exterminators is better than 22% of termite control services.D
22
Reviews for your job
Customers hired Adams Exterminators for 8 kinds of job.
Adams Exterminators for rodent extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.202
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
All 202 Google reviews tagged “Rodent extermination” · showing 20
Anglia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Great customer service very knowledgeable about the product very professional
Paid $80–100Great priceRodent extermination
Jaan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Day 1: I was very pleased with the quality of service.
Paid $40–60Great priceRodent exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Quality+ Professionalism
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I do just love love my exterminator Gerald!! He’s so caring and so easy to talk to. We always have a good laugh when he comes.
Paid $40–60Not sureRodent exterminationCockroach extermination
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tommy is the BEST! He has yet let us down. He always answers my texts with my concerns.
Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Lela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Serviceman is always prompt and courteous
Paid $60–80Reasonable priceRodent exterminationBug & insect extermination
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Outstanding customer service.
Paid $60–80Home inspectionRodent extermination
CIndy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Always have great customer service!
Paid $40–60Reasonable priceHome inspectionRodent exterminationBug & insect extermination
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I am very please with the way your staff went about doing his job. I Will continue with your service.
Paid $80–100Reasonable priceHome inspectionRodent extermination
Deborah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
As always, Mr. Brown was timely and very professional.
Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite extermination
SharonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The guy were great very nice & I know it was late but they were through.It was nice to see people smiling & so pleasant.Jermery us very nice.
Paid $120–140Reasonable priceRodent extermination
Lamar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome business and Excellent Mosquito elimination around my home
Reasonable priceHome inspectionRodent extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great job! Very friendly
Paid $20–40Reasonable priceRodent extermination
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Always perfectly wonderful service!! And friendliness too!
Paid $40–60Reasonable priceGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service
Paid $80–100Great priceRodent extermination
KATAVIA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Hector is very friendly, has great customer service skills and has done an excellent job taking care of my exterminator needs.
Paid $40–60Reasonable priceRodent extermination
veronice15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
My technician Matthew is amazing. He’s always on time and takes care of our house. When we use him he does a good job and well put off for two or three months.
Paid $40–60Great priceHome inspectionRodent extermination
Kay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Adams service is always prompt and professional!!!
Reasonable priceHornet & wasp exterminationRodent extermination
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Have had monthly home service since home purchase in 2012 to include termite stations and yearly inspections.
Paid $40–60Reasonable priceBug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Frances6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Keith has taken care of me for a long time. He continues to be very thorough on his monthly visits.
Paid $40–60Not sureRodent extermination
Pdehru9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The service providers were professional, quick and easy to interact with. The office staff is very friendly and go far and beyond for customer service. I would highly recommend Adam’s exterminator to home owners.
Hornet & wasp exterminationRodent extermination
Price
$79-24% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 66%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 400 | $139–$371 |
| General pest inspection | 382 | $50–$116 |
| Cockroach extermination | 343 | $56–$173 |
| Home inspection | 318 | $50–$181 |
| Bug & insect extermination | 250 | $50–$119 |
| Rodent extermination | 201 | $91–$371 |
| Termite extermination | 177 | $176–$426 |
| Ant extermination | 160 | $63–$192 |
