Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Adams Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%89+21.6Value 14%87+12.3Replies to reviews 7%86+6.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Adams Exterminators

Albany, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 155 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams Exterminators is better than 87% of termite control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams Exterminators is better than 89% of termite control services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams Exterminators is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams Exterminators is better than 87% of termite control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams Exterminators is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams Exterminators is better than 86% of termite control services.A
86

Reviews for your job

Customers hired Adams Exterminators for 8 kinds of job.

Adams Exterminators for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bug & insect extermination”

Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Representative was friendly, knowledgeable and thorough. I'm very satisfied with each of his visits!

Paid $40–60Reasonable priceHome inspectionTermite inspectionTermite extermination
Dorothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jason is always polite and considerate. He goes above and beyond to answer all of my questions and concerns. He's also very knowledgeable when it comes to his job and responsibilities. My husband and l are very pleased with Jason. 💯

Paid $40–60Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Mark14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Adam’s is always professional and thorough. They take the time to do the job right and always ask if there any problems they need to address.

Reasonable priceBug & insect extermination
Annette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

My technician Kevin Adams always calls to let me know when he's coming, and and if the day if tells me doesn't work for me, I let him know what day does, because I work at night, and he works it around my schedule. He always has a smile and is always friendly and courteous.

Great priceSpider exterminationBug & insect exterminationAnt extermination
Clare7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kevin is always polite and he texts a few days ahead to see if it's OK for him to come on the day and time. Very professional.

Cockroach exterminationBug & insect exterminationAnt extermination
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great People in every aspect of services that really make this Company Shine!

Paid $60–80Great priceBug & insect extermination
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin is great!! Always on time and answers any questions we may have.

Paid $40–60Great priceBug & insect extermination
Ernest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Satisfied

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Wes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceBug & insect extermination
Steve7 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
michael10 months ago★★★★★

Rating only, no written review.

Paid $100–120Not sureGeneral pest inspectionBug & insect extermination

Price

$63-39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 2%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection21$50–$181
General pest inspection12$50–$116
Bug & insect extermination12$50–$119
Termite inspection8$139–$371
Rodent extermination8$91–$371
Cockroach extermination6$56–$173
Spider extermination5$50–$109
Mosquito extermination5$56–$111

Compare with

Arrow Exterminators logoArrow ExterminatorsExperts Score 89Albany · 4.85★Brent's Honey Bee Rescue and Removal logoBrent's Honey Bee Rescue and RemovalExperts Score 89Albany · 4.91★Adams Exterminators logoAdams ExterminatorsExperts Score 87Albany · 4.87★