Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%89+21.6Value 14%87+12.3Replies to reviews 7%86+6.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAdams Exterminators
Albany, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.9★ from 155 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams Exterminators is better than 87% of termite control services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams Exterminators is better than 89% of termite control services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams Exterminators is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams Exterminators is better than 87% of termite control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams Exterminators is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams Exterminators is better than 86% of termite control services.A
86
Reviews for your job
Customers hired Adams Exterminators for 8 kinds of job.
Adams Exterminators for general pest inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “General pest inspection”
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent service and rep is always on time.
Paid $60–80Reasonable priceGeneral pest inspection
Penelope5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Kevin is my service technician and he gives me exceptional service.
Paid $80–100Great priceGeneral pest inspection
Dorothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Jason is always polite and considerate. He goes above and beyond to answer all of my questions and concerns. He's also very knowledgeable when it comes to his job and responsibilities. My husband and l are very pleased with Jason. 💯
Paid $40–60Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Lindsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Adams Exterminators went above and beyond to take care of a situation and did so in less than 18 hours after I made the initial request! AND they had to drive an hour outside of Albany, AND they were early, AND it took less than 90 minutes to do the job. I needed a reliable company that I could trust and they were…
Paid $200+Great priceGeneral pest inspection
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very Satisfied
Paid $20–40Reasonable priceGeneral pest inspection
Cader9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The Adam’s employee was professional, knowledgeable, and courteous in explaining everything and answering all of my questions.
Reasonable priceGeneral pest inspection
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very nice people to do business with
Reasonable priceGeneral pest inspectionBed bug extermination
Wes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lynn2 months ago★★★★★
Rating only, no written review.
Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite inspection
Robert6 months ago★★★★★
Rating only, no written review.
Paid $20–40Reasonable priceGeneral pest inspection
michael10 months ago★★★★★
Rating only, no written review.
Paid $100–120Not sureGeneral pest inspectionBug & insect extermination
Price
$63-39% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 20%Reasonable 65%Overpriced 2%Not sure 13%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 21 | $50–$181 |
| General pest inspection | 12 | $50–$116 |
| Bug & insect extermination | 12 | $50–$119 |
| Termite inspection | 8 | $139–$371 |
| Rodent extermination | 8 | $91–$371 |
| Cockroach extermination | 6 | $56–$173 |
| Spider extermination | 5 | $50–$109 |
| Mosquito extermination | 5 | $56–$111 |
