Animal rescue service · Palm Beach Gardens, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%55+3.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 32 pet adoptioniPosition by Experts Score among all companies we track in this category. · better than 94%
4.8★★★★★117 Google reviews · 23 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this no-kill cat rescue 4.8 out of 5 based on 117 reviews, frequently praising the clean facility, knowledgeable volunteers, and free-roaming environment. Customers describe positive adoption experiences where staff provide detailed health documentation and personalized matching, while noting the organization accepts donations and offers medical services. However, some lower-rated comments criticize unresponsive communication via email and phone, as well as discrepancies between quoted and final spay prices.
Google rating: 4.8 out of 5 from 117 reviews (92% five-star).
Reviews on this page: 117 Google reviews (82 with written comments, 19 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 19, 2026.
Service: Pet Adoption Agency serving Palm Beach Gardens, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other pet adoption
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Adopt A Cat FoundationPet Adoption median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adopt A Cat Foundation: 88/100 on this factor. Category median: 67.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adopt A Cat Foundation: 88/100 on this factor. Category median: 58.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adopt A Cat Foundation: 100/100 on this factor. Category median: 96.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adopt A Cat Foundation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adopt A Cat Foundation: 55/100 on this factor. Category median: 40.C
55
Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
4.8of 5
5 stars10892%
4 stars43%
3 stars22%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 82 written reviews
94%praise
Praise6494%
Complaints46%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude4059%
Would recommend1116%
Quality & results812%
Speed & response46%
Honesty & trust46%
Price & value11%
What customers talk about
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They give so many cats a chance who might not have had one otherwise, and their compassion is evident in everything they do.”
“Never got a reply to my several emails and was hung up on when I tried to call”
“I also highly recommend making an appointment and seeing the cats that are ready for adoption!”
“Great experience the way cats are taken care of is incredible when there is so many.”
“…with the most severe mange you can imagine, I brought her to the vet right away but unfortunately it was not a good time for me to give her a forever…”
“You can tell they love & genuinely care about the cats at this shelter, they are as honest & helpful as possible when helping you find the right feline friend!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
benewLocal Guide · 137 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This place is absolutely spectacular. The cats are cared for in such a great way and they are absolutely adorable. If you're looking to adopt a cat this is the place. Don't shop ADOPT!!! Seriously this is the best place...only free roaming no kill shelter in Palm Beach County.
Angie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just had the sweetest experience visiting Adopt A Cat. Thank you to the kindest staff and especially Amanda! You made my toddlers day! She wanted to see some cats and it made her so so happy. They take donations! It's free roaming which is the BEST. They really know and love their cats.
Originally was going to…
Great price
ArmandoLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great experience the way cats are taken care of is incredible when there is so many. they need more volunteers and more adoptions. Please come by and adopt a cat
JenniferLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The shelter staff are wonderful! They do amazing work taking care of all the cats in their protection. I went to check out a kitty that I found on PetFinder, but when the staff member heard that I was really after a bonded pair, they introduced me to the most lovely of 6-year-old sister kitties who had been brought…
Brittany9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I highly recommend Adopt A Cat. They give so many cats a chance who might not have had one otherwise, and their compassion is evident in everything they do. They truly know each kitty by name and personality, and you can see how deeply they connect with and care for every cat in their care.
They don’t just provide…
Gary15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
This is an amazing place a no-kill shelter and the cat's room free we took a tour of the place and they have medical services and all the people that work there and the volunteers are amazing God bless them. If you can help them in some way please do
This place is absolutely spectacular. The cats are cared for in such a great way and they are absolutely adorable. If you're looking to adopt a cat this is the place. Don't shop ADOPT!!! Seriously this is the best place...only free roaming no kill shelter in Palm Beach County.
Response from the owner · 3 years ago
Thank you so much for your lovely review. We appreciate it very much! 😺
Angie Ng9 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Just had the sweetest experience visiting Adopt A Cat. Thank you to the kindest staff and especially Amanda! You made my toddlers day! She wanted to see some cats and it made her so so happy. They take donations! It's free roaming which is the BEST. They really know and love their cats.
Originally was going to visit Nine Lives Cat Cafe and it was $25/adult and $15/for my 1 year old with little parking in a not so nice area. I saw a man's full moon out front. So looked up another cat spot and this place was only 4 miles away. Worth the trip! Go visit!
Price assessment: Great price
May JacksonLocal Guide · 4 reviewsiTotal number of Google reviews May has written across all businesses on Google Maps, not just this one.
Great experience the way cats are taken care of is incredible when there is so many. they need more volunteers and more adoptions. Please come by and adopt a cat
Jennifer AillesLocal Guide · 4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
The shelter staff are wonderful! They do amazing work taking care of all the cats in their protection. I went to check out a kitty that I found on PetFinder, but when the staff member heard that I was really after a bonded pair, they introduced me to the most lovely of 6-year-old sister kitties who had been brought in as a special case. The shelter made sure that the kitties and I were a good match, including requiring a return visit to hang out with the girls before I could take them home. I really appreciate their taking the time. The kitties have been home a couple of days and already we're mushing and playing--they are such sweeties! I am so happy that I could expand my family with the help of Adopt A Cat Foundation!
Brittany Mason9 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
I highly recommend Adopt A Cat. They give so many cats a chance who might not have had one otherwise, and their compassion is evident in everything they do. They truly know each kitty by name and personality, and you can see how deeply they connect with and care for every cat in their care.
They don’t just provide shelter- they provide love, understanding, and individualized attention until each cat finds their forever home, and their support continues even after adoption. Their facility is wonderful, and it’s clear that the cats’ comfort, safety, and wellbeing are always their top priority.
If you are looking to adopt, foster, volunteer, or donate, please keep Adopt A Cat in mind. They are making a real difference in the lives of so many deserving cats, and I highly recommend supporting them.
Gary F15 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
This is an amazing place a no-kill shelter and the cat's room free we took a tour of the place and they have medical services and all the people that work there and the volunteers are amazing God bless them. If you can help them in some way please do
BillieF Feliciano8 reviewsiTotal number of Google reviews BillieF has written across all businesses on Google Maps, not just this one.
This place is wonderful. They truly care and take a lot of care of their cats. It's clean and the people are very nice and informative. I had to take a rescued kitten their and I left with a really good feeling knowing she was in the right hands. I highly recommend it. I know this little black kitty is in safe hands.
PrincessLocal Guide · 59 reviewsiTotal number of Google reviews Princess has written across all businesses on Google Maps, not just this one.
amazing place to come and play with the cats! i fell in love with all of the cats & wish i could take them all home! they all had lots of full food bowls & lots of water! the staff was very friendly & welcoming!
Price assessment: Great price
Henry William Luca Joaquin1 reviewiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
This place has many cats so many too choose from. one of them might even be yours one day. me and my mom got 2 amazing cats from here and you should get one too. if your ever in the area make sure to come visit
