Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Advanced Plumbing & Drain 4.9 out of 5 based on 785 reviews, highlighting punctuality, transparent communication, and reasonable pricing for services like drain clearing and water heater installation. Many customers note that technicians are professional, efficient, and leave work areas tidy. However, low-star reviews indicate recurring issues with missed appointments, poor phone communication, and incomplete or defective work, particularly on larger projects.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
785 Google reviews we collected
Phrases our text analysis found in 625 written reviews
Price verdicts customers left with their Google review
Middle half of what 144 customers paid ($227–$555) · gold mark = category median.
How often each topic comes up in the written reviews
We read 625 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Scheduling was incredibly easy, and they even offered to send someone out the same day.”
“On the day of appointment the technician was an hour late and came unprepared, lacking tools and the parts for the job.”
“Dylan was great to work with, very professional and courteous.”
“The plumber was rude and condescending because he was talking to a female.”
“Did a great job replacing an old cast iron section of pipe with new copper.”
“If you want terrible customer service this is the place!”
“Definitely will use them again for all plumbing needs.”
“…company is okay with hiring men that catcall in their company van, I would not recommend.…”
“NIck, the owner was probably pretty good as he gave me a reasonable quote right on the phone!”
“Amazing service, very commonly used in my building, don’t overcharge for basic services!”
“arrived early, clearly explained what he was doing, did what I needed, and left it tidy.”
“They completely ghosted us after creating a huge inconvenience in our house.”
“Their service was so kind, transparent, and very informational from start to end.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Advanced Plumbing & Drain for 8 kinds of job. Pick one to see what they paid and said.
Dustin went out of his way to fix leaking toilet and shower! Advanced plumbing & Drain is the best.. responded quickly and professionally.
The team at Advanced Plumbing & Drain has been a great partner over the years, and Gabriel is particularly helpful and has solved a number of problems for us.
NIck, the owner was probably pretty good as he gave me a reasonable quote right on the phone! But, his installer Alex WAS GREAT! Within 30 seconds of seeing my dad's current installation: not earthquake proof, gas vent elbows are 90 degrees and rusting, the water in&outlets are stiff copper, not flex ... also, the…
arrived early, clearly explained what he was doing, did what I needed, and left it tidy. perfect
There are times when I wish I could give less than a star and then there are rare times I wish I could give MORE THAN FIVE STARS. This is one of those instances - Advanced Plumbing & Drain was amazing. My technician was on time and had the skill and expertise to address my plumbing issue. These folks also offer…
Their service was so kind, transparent, and very informational from start to end. Their communication via phone and email was diligent and helped fix our drain issues. I’d use them again for sure. Thanks so much!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 83 | $248–$506 |
| Toilet repair | 66 | $251–$611 |
| Plumbing pipe repair | 49 | $269–$1.4k |
| Faucet repair | 38 | $264–$782 |
| Plumbing leak detection | 33 | $216–$559 |
| Water heater installation | 33 | $1.4k–$2.8k |
| Plumbing leak repair | 20 | $239–$618 |
| Shower repair | 19 | $261–$453 |
4.9 ★★★★★ 785 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had a leaking drain pipe in the wall that needed to be located and fixed. Dylan was great to work with, very professional and courteous. Did a great job replacing an old cast iron section of pipe with new copper. Highly recommend Dylan and Advanced Plumbing!
Super nice and helpful. They’re very transparent and explain things well. Very friendly and reliable.
Thank you, Jacquelyn! We’re so glad you found our team friendly, helpful, and reliable. We believe clear communication and transparency make all the difference, and we truly appreciate your kind words and trust!
Great job. Prompt. Employees were friendly, clean, and meticulous. Definitely will use them again for all plumbing needs.
Thank you for the great feedback! We're glad our team made a positive impression with their friendly service and attention to detail. We truly appreciate your trust and look forward to helping with all your future plumbing needs!
**Excellent Service from Start to Finish!** I had an outstanding experience with Advanced Plumbing! Scheduling was incredibly easy, and they even offered to send someone out the same day. Since the following day worked better for me, they happily accommodated my schedule\. The technician arrived right on time, was exceptionally courteous and professional, and completed the repair quickly and efficiently. The entire experience was seamless from start to finish. It’s refreshing to find a company that values customer service, punctuality, and professionalism. I highly recommend Advanced Plumbing and wouldn’t hesitate to use them again.
Thank you for sharing your experience! We’re thrilled Gabriel could assist with replacing both water heaters so quickly and make the process smooth and easy to understand. We truly appreciate your kind words and your trust in our team!
Dustin went out of his way to fix leaking toilet and shower! Advanced plumbing & Drain is the best.. responded quickly and professionally.
Thank you for your kind words! We’re glad Dustin could quickly and professionally resolve the leaking toilet and shower issues. We appreciate your trust and are happy we could help!
The team at Advanced Plumbing & Drain has been a great partner over the years, and Gabriel is particularly helpful and has solved a number of problems for us.
Thank you for your continued trust over the years! We’re glad Gabriel has been able to help resolve your plumbing issues. We truly appreciate your partnership and look forward to supporting you whenever you need us!
NIck, the owner was probably pretty good as he gave me a reasonable quote right on the phone! But, his installer Alex WAS GREAT! Within 30 seconds of seeing my dad's current installation: not earthquake proof, gas vent elbows are 90 degrees and rusting, the water in&outlets are stiff copper, not flex ... also, the water tank had a small leak! He made everything to code, while Sean arrived with added parts to complete the job. You got a great crew, Nick.
Thank you for sharing such detailed feedback! We’re glad Alex and Sean could work together to make sure the water heater installation was safe and up to code. We appreciate your kind words about our team and will be sure to pass along your compliments to everyone, including Nick!
arrived early, clearly explained what he was doing, did what I needed, and left it tidy. perfect
Thank you for the great feedback! We’re glad everything went smoothly, the work was clearly explained, and the area was left tidy. We appreciate you taking the time to share your experience!
There are times when I wish I could give less than a star and then there are rare times I wish I could give MORE THAN FIVE STARS. This is one of those instances - Advanced Plumbing & Drain was amazing. My technician was on time and had the skill and expertise to address my plumbing issue. These folks also offer superb communication and service. Highly recommend this outfit to fulfill your plumbing needs!
Thank you, Dawn, for such wonderful feedback! We’re thrilled to hear that our technician provided timely, expert plumbing service and kept communication clear throughout the process. Your recommendation means a lot to us, and we truly appreciate your trust in us.
Came out to fix a clogged line very quickly at a reasonable price! Would absolutely recommend this company!
Thank you for your kind words and recommendation! We’re glad we could respond quickly, clear your clogged line, and provide service at a fair price. We truly appreciate your trust and support!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
