Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Advanced Plumbing & Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Advanced Plumbing & Drain

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 785 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Plumbing & Drain is better than 93% of sump pump repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Plumbing & Drain is better than 91% of sump pump repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Plumbing & Drain is better than 97% of sump pump repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Plumbing & Drain is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Plumbing & Drain is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Plumbing & Drain is better than 70% of sump pump repair services.B
70

Reviews for your job

Customers hired Advanced Plumbing & Drain for 8 kinds of job.

Advanced Plumbing & Drain for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$549–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 4 Google reviews tagged “Toilet installation”

karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with their work. Someone actually answers the phone and schedules very timely appointments. They've come twice now and both times each plumber (Steve last time and Aaron today) were helpful and friendly. Prices were very reasonable. Came on time. Wouldn't use anyone else.

Plumbing leak detectionToilet installation
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

NEW REVIEW: the first rain of the season caused our main plumbing line to slowly drain and back up in our garage. Ron Kapah was not only professional, but committed to clearing the 122ft of line through copper and terracotta pipes. On day one a snake was tried and the line was not completely cleared. The next…

Toilet repairDrain cleaningSewer cleaning
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve now used Advanced Plumbing & Drain several times. Most recently, a multipart project to spruce up 2 bathrooms that included a very difficult removal of an old faucet (without damaging the countertop), replacement of old sink faucet valves, and planning and installation of a new faucet. Things I really like…

Faucet installationToilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gabriel, Jill and Advanced Plumbing are wonderful. Quality work, fair price and leave the area clear and clean with the problem solved. Used them multiple times, have recommended them and will continue to do so. Many thanks.

Faucet installationToilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$305-36% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning83$248–$506
Toilet repair66$251–$611
Plumbing pipe repair49$269–$1.4k
Faucet repair38$264–$782
Plumbing leak detection33$216–$559
Water heater installation33$1.4k–$2.8k
Plumbing leak repair20$239–$618
Shower repair19$261–$453

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