Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Advanced Pools logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%76+10.7Replies to reviews 7%65+4.6Craft & service penalty11−8.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Advanced Pools

Germantown, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.7★ from 98 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Pools is better than 84% of swimming pool installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Pools is better than 11% of swimming pool installation services.F
11
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Pools is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Pools is better than 65% of swimming pool installation services.B
65

Reviews for your job

Customers hired Advanced Pools for 8 kinds of job.

Advanced Pools for custom swimming pool design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom Swimming pool design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Custom Swimming pool design”

Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We received a great pool installation of our beautiful inground pool from Advanced Pools. Very easy to work with and we are very happy with the finished product!

Customer photo from Ashley's review
Reasonable priceInground pool installationCustom Swimming pool design
Rori12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can’t even describe how excited we were to finally build our dream pool. Jayme and the whole team were amazing, even with weather delays would recommend them over and over again ❤️

Customer photo from Rori's review
Reasonable priceInground pool installationCleaningDesign
Tammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They are the best. Jamie is the owner and made the designing and installation process of our pool and water feature very easy and allowed us to design exactly what we wanted with a high level of his own expertise. Also, the service department is top notch… from Pool School if needed to just calling Lance, the…

Great priceInground pool installationCleaningDesign
w1nf1eld1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have now owned my custom swimming pool for two years and it has performed exceptionally. I have not had any problems. Jamie and his crew were professional and delivered our pool on time at the quoted cost. Maintaining the pool is quick and easy. Jamie really took his time to explain what was involved in…

Custom Swimming pool design+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation9—
Cleaning6—
Design6—
General construction5—
Custom Swimming pool design4—
General repairs & maintenance4—
Winterization4—
Swimming pool equipment maintenance2—

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