Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Advanced Pools logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%76+10.7Replies to reviews 7%65+4.6Craft & service penalty11−8.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Advanced Pools

Germantown, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.7★ from 98 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Pools is better than 84% of swimming pool installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Pools is better than 11% of swimming pool installation services.F
11
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Pools is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Pools is better than 65% of swimming pool installation services.B
65

Reviews for your job

Customers hired Advanced Pools for 8 kinds of job.

Advanced Pools for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 5 Google reviews tagged “General construction”

AnnieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Several years ago I had Advanced Pools build a custom Gunite pool for my backyard. I was very pleased with everything about the process and dealing with Advanced Pools from the initial consultation, discussing the design of the pool, the construction of the pool, and subsequent biweekly maintenance of the pool.…

General constructionCleaningDesign+ Responsiveness+ Punctuality+ Quality
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I chose Advanced Pools to build my inground pool almost five years ago and am still impressed today with the level of customer service they provide. Jamie and his staff have gone above and beyond to help me troubleshoot and maintain my pool equipment well after pool construction was completed. They provide a level…

General constructionGeneral repairs & maintenanceInground pool installation+ Responsiveness+ Punctuality+ Quality
Chip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Working with Jamie and all of the guys, was a very easy and seamless process. They made our pool very stress free and we have absolutely no complaints. Everyone we dealt with were very professional and respectful, and we could not be happier with the way it turned out. The timeline and communication from Jamie and…

General constructionDesign+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nothing but wonderful things to say about Advanced Pools, Inc. Jamie was a great consultant and designer. Extremely knowledgeable, no high-pressure at all, and he gave some good advice on how to spend money with upgrades. Their scheduling department was on-point. Their attention to detail during the design,…

General constructionDesignWinterization+ Quality+ Professionalism
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a pool installed by Advanced Pools in the fall and they were great to work with. We had the option to go with two other pool companies but chose Advance because they were local. We feel it was a good choice. Jamie and Pablo were both very professional and it became obvious they cared about assuring the…

General constructionService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation9—
Cleaning6—
Design6—
General construction5—
Custom Swimming pool design4—
General repairs & maintenance4—
Winterization4—
Swimming pool equipment maintenance2—

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