Experts Reviews · Company report
Advanced Pools logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%76+10.7Replies to reviews 7%65+4.6Craft & service penalty11−8.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Advanced Pools

Germantown, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.7★ from 98 Google reviews

Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Pools is better than 84% of swimming pool installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Pools is better than 11% of swimming pool installation services.F
11
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Pools is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Pools is better than 65% of swimming pool installation services.B
65

Reviews for your job

Customers hired Advanced Pools for 8 kinds of job.

Advanced Pools for inground pool installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Inground pool installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Inground pool installation”

Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We received a great pool installation of our beautiful inground pool from Advanced Pools. Very easy to work with and we are very happy with the finished product!

Customer photo from Ashley's review
Reasonable priceInground pool installationCustom Swimming pool design
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent company! Great group of guys that take pride in their work. I wouldn’t hesitate to recommend Advanced Pools for any pool related job!

Customer photo from Brett's reviewCustomer photo from Brett's review
Great priceInground pool installation
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Found Advanced Pools on Facebook. I had cracks in my steps that were seeping water behind the liner, which made the liner separate from the walls. Advanced Pools came in and took out the steps, put in new steps, replaced the liner, took out the light (that never worked) and covered the hole, took out an old diving…

Reasonable priceInground pool installation
Rori12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can’t even describe how excited we were to finally build our dream pool. Jayme and the whole team were amazing, even with weather delays would recommend them over and over again ❤️

Customer photo from Rori's review
Reasonable priceInground pool installationCleaningDesign
Tammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They are the best. Jamie is the owner and made the designing and installation process of our pool and water feature very easy and allowed us to design exactly what we wanted with a high level of his own expertise. Also, the service department is top notch… from Pool School if needed to just calling Lance, the…

Great priceInground pool installationCleaningDesign
Dave10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is awesome company with awesome people. We had a pool built. Jamie, the owner, did not try to bs us at all. We told him what we wanted and he gave his advice without trying to upsell us. The crews that came were awesome. Pool and entire process was great. Highly recommend Advanced Pools for anyone looking to…

Customer photo from Dave's review
Reasonable priceInground pool installation
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I chose Advanced Pools to build my inground pool almost five years ago and am still impressed today with the level of customer service they provide. Jamie and his staff have gone above and beyond to help me troubleshoot and maintain my pool equipment well after pool construction was completed. They provide a level…

General constructionGeneral repairs & maintenanceInground pool installation+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamie, Pablo and the entire team at Advanced have been great to deal with. From the design phase through construction they have been responsive, helpful and we are very pleased with the final product. Would highly recommend them.

DesignInground pool installation+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I regret using them. The owner is very unpleasant to deal with and I really wish I would have went somewhere else. Installed a pool for me and they’re just lacking in work craftsmanship. They sub out majority of the work and just lack in communication. You’ll never see the owner even if the job starts to have…

Inground pool installation− Professionalism− Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 0%Not sure 7%

Jobs customers hired them for

Compare with