Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Advanced Pools logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%76+10.7Replies to reviews 7%65+4.6Craft & service penalty11−8.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Advanced Pools

Germantown, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.7★ from 98 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Pools is better than 84% of swimming pool installation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Pools is better than 11% of swimming pool installation services.F
11
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Pools is better than 76% of swimming pool installation services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Pools is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Pools is better than 65% of swimming pool installation services.B
65

Reviews for your job

Customers hired Advanced Pools for 8 kinds of job.

Advanced Pools for swimming pool equipment maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Swimming pool equipment maintenance”

Tammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They are the best. Jamie is the owner and made the designing and installation process of our pool and water feature very easy and allowed us to design exactly what we wanted with a high level of his own expertise. Also, the service department is top notch… from Pool School if needed to just calling Lance, the…

Great priceInground pool installationCleaningDesign
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I chose Advanced Pools to build my inground pool almost five years ago and am still impressed today with the level of customer service they provide. Jamie and his staff have gone above and beyond to help me troubleshoot and maintain my pool equipment well after pool construction was completed. They provide a level…

General constructionGeneral repairs & maintenanceInground pool installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Inground pool installation9—
Cleaning6—
Design6—
General construction5—
Custom Swimming pool design4—
General repairs & maintenance4—
Winterization4—
Swimming pool equipment maintenance2—

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