Media company · Santa Clara, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 92 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 19%
4.9★★★★★130 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Aerial Canvas holds a 4.9 rating from 130 reviews, with the owner responding to 95% of feedback. Clients primarily utilize the company for real estate photography, drone footage, video production, and property websites, frequently citing fast turnaround times, professional communication, and flexible scheduling as key benefits. While most feedback highlights reliable service and high-quality media, one recurring criticism in low-star reviews involves unresponsiveness during the post-production phase of job handling.
Google rating: 4.9 out of 5 from 130 reviews (98% five-star).
Reviews on this page: 130 Google reviews (123 with written comments, 9 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 30, 2026.
Service: Video Production Company serving Santa Clara, California.
Data from Google, last updated October 29, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Aerial CanvasVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aerial Canvas: 90/100 on this factor. Category median: 99.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aerial Canvas: 81/100 on this factor. Category median: 98.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aerial Canvas: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aerial Canvas: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aerial Canvas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aerial Canvas: 94/100 on this factor. Category median: 85.A
94
Bar = this company · dark tick = category median.
Star ratings
130 Google reviews we collected
4.9of 5
5 stars12798%
4 stars11%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 123 written reviews
99%praise
Praise23599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6427%
Speed & response5423%
Would recommend4218%
Quality & results3716%
Communication2511%
Honesty & trust104%
Price & value52%
What customers talk about
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire organization was professional, on time and responsive to all my requests.”
“Their team is incredibly responsive, helpful with special requests, and willing to accommodate changes when the unexpected happens with a listing, as…”
“Unfortunately terribly unresponsive in the post production process of handling a job.”
“I highly recommend them to anyone looking for professional, dependable, and talented photography services.”
“Their team is top-notch, and the quality of the photos and videos are outstanding.”
“They are reliable, flexible, and genuinely easy to work with.”
“Thank you Aerial Canvas for being a trusted partner in real estate marketing.”
“Not only do they do high quality work at an affordable price, they go above and beyond the call of duty.”
People customers mention
Colby7 reviews
Brendan6 reviews
Realty3 reviews
Eric3 reviews
Matterport3 reviews
Mendoza3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTerriLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
It's my pleasure to write this review for the entire Aerial Canvas team. I worked with many real estate media firms in the SF Bay Area between 2014 and 2025. Once I discovered Aerial Canvas, I never trusted anyone else to partner with me for all of my media needs - property photos, drone footage, video B rolls,…
GGina7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I work behind the scenes as supporting a real estate agent, and Aerial Canvas makes my job easier. Their team is incredibly responsive, helpful with special requests, and willing to accommodate changes when the unexpected happens with a listing, as it inevitably does.
The photos are consistently beautiful and…
CColton1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Emanuel and his team at Aerial Canvas were such a dream to work with! Emanuel was responsive and informative from the get-go, knowing Aerial Canvas' offerings well and presented them clearly and plainly.
Aerial Canvas' finished products speak for themselves - their photography, video, and website package helped me…
RRob2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ginn at Aerial Canvas — I’ve got to call this out Impeccable Customer service
Our client website went down this morning, very sensitive transaction.. Ginn jumped in immediately. No hesitation, excellent troubleshooting skills, the issue was resolved in under 10 minutes.
That’s elite-level execution. She operates…
SSarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve worked with Aerial Canvas for my real estate photography for years, and they are consistently fantastic. They’re extremely easy to work with, always communicative, and true problem-solvers. I can count on them to be reliable and flexible no matter the situation.
Their photos always turn out beautifully, and on…
JJulie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Aerial Canvas is the best. I love working with Patricia and Jason they are very professional and prompt. Their work product on all my listings have been excellent! I highly recommend Aerial Canvas for all your Real Estate Needs.
It's my pleasure to write this review for the entire Aerial Canvas team. I worked with many real estate media firms in the SF Bay Area between 2014 and 2025. Once I discovered Aerial Canvas, I never trusted anyone else to partner with me for all of my media needs - property photos, drone footage, video B rolls, property specific websites and video client testimonials. The entire organization was professional, on time and responsive to all my requests. I really loved their agent specific backend dashboard allowing me to be in full control of editing, presentation and digital media marketing. Thank you Aerial Canvas for being a trusted partner in real estate marketing.
G
Gina Danford7 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I work behind the scenes as supporting a real estate agent, and Aerial Canvas makes my job easier. Their team is incredibly responsive, helpful with special requests, and willing to accommodate changes when the unexpected happens with a listing, as it inevitably does.
The photos are consistently beautiful and showcase the property at its best. They also turn orders around quickly, which is critical in real estate because every day matters. They are reliable, flexible, and genuinely easy to work with.
C
Colton Hoagland1 reviewiTotal number of Google reviews Colton has written across all businesses on Google Maps, not just this one.
Emanuel and his team at Aerial Canvas were such a dream to work with! Emanuel was responsive and informative from the get-go, knowing Aerial Canvas' offerings well and presented them clearly and plainly.
Aerial Canvas' finished products speak for themselves - their photography, video, and website package helped me sell my listing in just one day!
Emanuel was very helpful and communicative every step of the way. I would work with them again and again!
R
Rob Iniguez2 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Ginn at Aerial Canvas — I’ve got to call this out Impeccable Customer service
Our client website went down this morning, very sensitive transaction.. Ginn jumped in immediately. No hesitation, excellent troubleshooting skills, the issue was resolved in under 10 minutes.
That’s elite-level execution. She operates with the horsepower of two people.
In this business, responsiveness and competence matter and Ginn delivered on both at a very high level when we needed her to
Grateful to have her support. Highly recommend Ginn.
S
Sarah1 reviewiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I’ve worked with Aerial Canvas for my real estate photography for years, and they are consistently fantastic. They’re extremely easy to work with, always communicative, and true problem-solvers. I can count on them to be reliable and flexible no matter the situation.
Their photos always turn out beautifully, and on the rare occasion something needs to be adjusted, they are quick to fix it or return to capture exactly what’s needed—no hesitation. The final product is always high-quality, which makes a big difference in marketing my listings.
As a real estate professional, having a partner like Aerial Canvas makes my job so much easier. I highly recommend them to anyone looking for professional, dependable, and talented photography services.
— Sarah Ravella
Response from the owner · a year ago
Hi Sarah,
We super appreciate the review, looking forward to your next listing!
-Your team at Aerial Canvas
J
Julie Keith1 reviewiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Aerial Canvas is the best. I love working with Patricia and Jason they are very professional and prompt. Their work product on all my listings have been excellent! I highly recommend Aerial Canvas for all your Real Estate Needs.
Response from the owner · a year ago
Thank you for your kind review, Julie! We look forward to working with you on your next project.
-Your team at Aerial Canvas
M
Maryann Cruz4 reviewsiTotal number of Google reviews Maryann has written across all businesses on Google Maps, not just this one.
The team at Aerial Canvas are amazing. They provide great professional customer service and a timely delivery of the final pictures, videos, websites, etc. I've been using them for years and they have always come through.
Response from the owner · a year ago
Thank you for your kind review, MaryAnn! We look forward to working with you on future projects.
-Your team at Aerial Canvas
C
casey belway4 reviewsiTotal number of Google reviews casey has written across all businesses on Google Maps, not just this one.
Aerial Canvas offers everything I need from a media production company. I've been a customer of theirs for 5/6 years now. Their turn around times for delivery are super fast, and customer service (on the few times I've needed it) for adjustments or reshoots has been outstanding. Highly recommended!
Response from the owner · a year ago
Thank you so much for your review!
Looking forward to working with you again!
J
Julie Browne8 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Totally professional service and product. Went above and beyond with service in every aspect—scheduling on a tight deadline to product delivery and even tech help so I could use photos as intended.
Response from the owner · a year ago
Hi Julie, we appreciate the feedback! Looking forward to working with you on your next project!
-Your team at Aerial Canvas
D
Deborah Ayerst2 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Unfortunately terribly unresponsive in the post production process of handling a job.
Response from the owner · a year ago
We take all feedback seriously, but after checking our records, we were unable to find any history of working with you. Was this review meant to be posted for another business and posted in error?
At Aerial Canvas, we pride ourselves on delivering high-quality service and would be happy to clarify or resolve any misunderstandings.
