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Aerial View inc

Tree service · Essexville, MI · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%35+8.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty0−10Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 53 palm tree trimmersPosition by Experts Score among all companies we track in this category. · better than 6%
4.5 ★★★★★ 27 Google reviews · 18 photos
85%five-star reviews
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Oct 2022latest review

Aerial View inc at a glance

Customers frequently praise the company for its punctuality, professional tree removal and stump grinding services, and competitive pricing. Positive reviews highlight quick response times, efficient work, and safe handling of complex jobs such as those involving power lines. However, a distinct pattern of low-star reviews alleges that the business collected deposits without performing the agreed-upon work and failed to issue refunds.

  • Google rating: 4.5 out of 5 from 27 reviews (85% five-star).
  • Reviews on this page: 27 Google reviews (20 with written comments, 1 with photos).
  • Owner responses: the business replied to 78% of reviews.
  • Most recent review: October 23, 2022.
  • Service: Palm Tree Trimmer serving Essexville, Michigan.

Data from Google, last updated November 12, 2026.

Score profile vs other palm tree trimmers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.

Satisfaction60Reliability35Craft & service0Value100Momentum–Replies to reviews100Satisfaction: 60 (median 95)Reliability: 35 (median 94)Craft & service: 0 (median 97)Value: 100 (median 100)Replies to reviews: 100 (median 64)
Aerial View incPalm Tree Trimmers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aerial View inc: 60/100 on this factor. Category median: 95.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aerial View inc: 35/100 on this factor. Category median: 94.D
35
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aerial View inc: 0/100 on this factor. Category median: 97.F
0
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aerial View inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aerial View inc: 100/100 on this factor. Category median: 64.A
100

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars2385%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star311%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise3695%
  • Complaints25%

Topic share

How often each topic comes up in the written reviews

  • Speed & response1129%
  • Would recommend924%
  • Staff & attitude718%
  • Price & value718%
  • Quality & results411%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Awesome fast service, very knowledgeable about tree removal.”
  • “Had them come out and grind two stumps, one was large and it did not take long at all, would recommend and use service again.”
  • “Thank you to Nathan and his crew for the professional work put into removing the trees.”
  • “Quality service, prompt responses, good value.”
  • “This is my second time using this company and I have had nothing but great results, I would highly recommend this too anyone looking for a good tree service.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Aerial View inc for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

MahmoudLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

This man Nethia Campeau took a $400 deposit from me & never did any work. Ran off with my $$

Tree landscaping− Responsiveness
ZakiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

this man took our deposit and never showed up.. agreed to give us the money back and failed to do so. NEVER USE THEM THEY ARE THIEFS

Tree landscaping− Quality
BruceLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan who did the work is a quality worker. If I had a business I would hire him. A+ job. I will refer to others and I will use again.

Tree stump grinding+ Professionalism
Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality service, prompt responses, good value. Had them come out and grind two stumps, one was large and it did not take long at all, would recommend and use service again.

Tree stump grinding+ Responsiveness+ Punctuality+ Quality
OnyxLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very quick and efficient. Response time was good. Very reasonable rates. Thank you to Nathan and his crew for the professional work put into removing the trees.

Tree removal
Randy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called Areil View after trying several others to no avail meaning no answer, or we can get there when our schedule allows. Nethia was at my house within the hour assessing storm damage. After providing an estimate he had his crew on site within another hour. Talk about a relief. They had my neighbors and my…

Tree removal+ Responsiveness+ Punctuality+ Professionalism

Photos

Customer reviews

4.5 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Donald Lubas Jr.6 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommended. Local and friendly. Will get the job done right and fast.

  • Positive: Quality, Professionalism, Value
Larry Glutsch4 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This man took our deposit and ran off with our money.

  • Negative: Professionalism
  • Services: Tree stump grinding
Response from the owner · 4 years ago

This is ridiculous making fake emails leaving 5 one star reviews. I guess this is why they all say not to mix buisness and relationships should have listened. In the years I've been in buisness you're the only customer I've demanded a deposit from also the only customer to assure me our scheduled dates would work then cancel last minute the day of or just not even having the courtesy to cancel instead ignoring me now somehow it's my fault because im not willing to even risk wasting more time and money when you canceled 8 or 9 times in a span of 3 months the first 3 scheduled dates in the first month alone cost me more then double your deposit!!! We drove an hour 1 way hauling all of our equipment 4 times even rented a crane 2 of those times without as little of text. Ive known you for 5 years and because I wasn't willing to take the risk of loosing more money or time after already giving you half off your entire job you decide to make fake emails and put a 1 star review 5 times. Grow up take some responsibility for your action.

Mahmoud ZakiLocal Guide · 111 reviewsTotal number of Google reviews Mahmoud has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This man Nethia Campeau took a $400 deposit from me & never did any work. Ran off with my $$

  • Negative: Responsiveness
  • Services: Tree landscaping
Response from the owner · 4 years ago

I usually wouldn't take the time or reply in an unprofessional manner but you really spent the time to do 4 negative reviews and trying to act like a victim. WE DONT EVEN REQUIRE DEPOSITS YET WITH YOUR ACTIONS IT WAS NECESSARY WE SET UP 5 DIFFERENT DATES OVER 2 MONTHS AND YOU BAILED ON EVERY ONE DIDNT EVEN CALL THE CANCEL JUST IGNORED US!!! AFTER DEALING WITH BAILING ON EVERY DATE WITHOUT EVEN LETTING US KNOW WE WERE KIND AND GAVE YOU ANOTHER CHANCE BUT REQUIRED A DEPOSIT YOU THEN DID THE EXACT SAME THING 3 TIMES THE MONTH AFTER. EVEN AFTER THAT WE WERE WILLING TO WORK WITH YOU ASSURED US THAT YOUD BE THERE SO WE RENTED THE CRANE FOR THE 2ND TIME AND YET AGAIN A NO CALL NO SHOW YOU PAYED 1/3 OF THE DEPOSIT LOST AND LOST US TRIPLE OF WHAT YOU PUT DOWN. 9 DIFFERENT DATES OVER 4 MONTHS!!! WE SHOWED UP 3 TIMES DIDNT EVEN HAVE THE COURTESY TO WARN US OR SAY SORRY JUST IGNORED US FOR 2-5 DAYS AND ACTED LIKE IT WAS OUR FAULT. If you want to check his credibility click on his profile reviews he goes as far as putting a one star review and blaming a company when he went to the wrong location.

Zaki AutoLocal Guide · 26 reviewsTotal number of Google reviews Zaki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

this man took our deposit and never showed up.. agreed to give us the money back and failed to do so. NEVER USE THEM THEY ARE THIEFS

  • Negative: Quality
  • Services: Tree landscaping
Response from the owner · Edited 4 years ago

I hate to represent the company in any unprofessional manner but the fact this man took the time to make fake emails and leave 5 1 star reviews and is trying to portray himself as the victim is ridiculous. We dont even require deposits and other then his reviews we had nothing but five star reviews with the exception of 1 four star reviews. I suppose this Is why they say not to mix buisness with friends or family I should've listened I've known him for almost 5 years and all because i wouldnt risk wasting more time or money when i was doing the job FOR HALF PRICE you canceled 9 times (4 of those times didn't even let me know instead wasted our time and money). I agreed to give him another chance that I would do the job after the 6th cancelation and finding out he fighting going to prison for selling drugs and home invasion I required a deposit of 25% to even consider trying again (which In the 10 years of being in buisness I have never had the need for a deposit from any other customer) on top of that he only gave me half of the 25%. I then continued to try to make it work yet the same circumstances happened again no call no show cancelations. After these 9 cancelations I still agreed to do the job to try and atleast get some of the money back that was wasted from 9 cancelations which occurred over a span of 3 months then becuase i wasnt able to do the job that week even though i waited 3 months he said he already had someone do it and expected a full refund of his $400 deposit after we spent ALMOST DOUBLE that trying to get his job done after being reassured multiple times it would work to later find out he was nowhere to be found. We hauled our equipment 2 hours to his home 3 times and rented a crane twice!!! He then took me to court over this situation the judge brushed him off after minutes and didnt even care to hear his side after the proof i provided in which i could have counter sued yet i didnt. Now a month later after demanding me to do his job messaging me in a threatening manner saying "he'd make sure everyone knew and burn my buisness to the ground" after I didn't respond he decided to go to the lengths of making fake accounts and leaving bad reviews. Again, hate to represent the company in any negative or unprofessional manner but if you want to check the credibility of this man look at his other reviews he blamed a doctors office saying they were unclear when he drove to the wrong location, he made his buisness Zaki Auto inactive so nobody could see the negative reviews on it ended up shutting it down after his 2nd year or just look at his criminal record. The fact this man has the audacity to call me a thief when hes an auctual thief fighting to stay out of prison at this moment sells drugs, robs homes and somehow still felt entitled to his money back even though we lost double do to his lack of communication and takes 0 responsibility for his actions instead blames us. For anybody that may still be skeptical feel free to text or call and ask for the proof.

Bruce HackmannLocal Guide · 56 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nathan who did the work is a quality worker. If I had a business I would hire him. A+ job. I will refer to others and I will use again.

  • Positive: Professionalism
  • Services: Tree stump grinding
Response from the owner · 4 years ago

Thank you for your buisness! Also he's my right hand man, so nobody go trying to steal him😂 Also, incase he forgot to mention, you will receive 5-10% of our profits from any customer your directly refer!!

Tyler Brady6 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality service, prompt responses, good value. Had them come out and grind two stumps, one was large and it did not take long at all, would recommend and use service again.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Tree stump grinding
Response from the owner · 4 years ago

Thanks for your buisness Tyler happy to help! Maybe we can get some of them trees trimmed up open your yard up next lol.

Onyx JaxersLocal Guide · 32 reviewsTotal number of Google reviews Onyx has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick and efficient. Response time was good. Very reasonable rates. Thank you to Nathan and his crew for the professional work put into removing the trees.

  • Services: Tree removal
Response from the owner · 5 years ago

Glad we could help!

Randy Juhl15 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called Areil View after trying several others to no avail meaning no answer, or we can get there when our schedule allows. Nethia was at my house within the hour assessing storm damage. After providing an estimate he had his crew on site within another hour. Talk about a relief. They had my neighbors and my back yard tree debris removed, chopped up and stacked for fire wood and the rest piled up for easy removal. I would definitely recommend this service.

  • Positive: Responsiveness, Punctuality, Professionalism, Value
  • Services: Tree removal
Response from the owner · 4 years ago

Happy to help, especially being able to help someone such as yourself, that has devoted a major portion of your life teaching and shaping generations of the youth in this community. In my option, giving back to someone that has helped this community in many ways like you have was worth more then any profit we could have made. Thank you for choosing us and thank you for what you've done for to help shape the young men and women that make up today's community!

Austin Charbonneau1 reviewTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They got the job done quickly and safely. Very impressed by their work!

  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Tree removal
Tammy Roque3 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company was very prompt responding to me. Came out when he said they would. Was very fast, professional, and the cheapest around. I will be using them again. I highly recommend

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Tree removal

Aerial View inc on Google Maps →

Business details

  • Address: 1843 Golfview Dr, Essexville, MI 48732
  • Phone: (989) 324-2637
  • Service area: Essexville, MI