How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAffinity Plumbing & Water Conditioning
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 1,409 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Affinity Plumbing & Water Conditioning for 8 kinds of job.
Affinity Plumbing & Water Conditioning for water heater installation
Clear ✕All 91 Google reviews tagged “Water heater installation” · showing 20
Trent did a great job installing a water heater and cleaning out a floor drain.
Trent was professional. He installed the water heater in a timely manner. I would highly recommend.
Great service at very competitive price. In addition, Affinity is a great member of our community who sponsors youth sports and other programs! Thank you.
Timely, professional service on water heater install. No pressure to up sell.
Affinity was able to send someone out and get my water heater and water softener replacements installed super quickly. Laynee was very helpful and did a great job.
Was very reliable and friendly. Will ask for Alex every time!
Replaced hot water tank. Very transparent with their proposal. Offered ideas on what we could do to safe some money. Was impressed with our technician Mike… very knowledgeable. Impressed with the work he did.
2 companies tried to absolutely fleece us before finding Affinity. We got sold things we didn't need, got conflicting advice, and the whole process was generally bad until we worked with Affinity. We bought a new water heater and from start to finish, Mike was excellent. I felt like he actually looked out for my…
Alex was knowledgeable, professional and personable. The process of estimate to installation of the water heater was great.
It all started on Saturday while I was doing some laundry, out of the corner of my eye I see a glisten of water in my water heater pan. I didn't panic but knowing I was leaving town on Monday for work I was bummed out. I did the whole down the rabbit whole online thing. I decided to call Affinity Plumbing before my…
Kurt and team did an incredible job. They took the time to walk through all the options and made sure everything was done right. Quality work at a fair price. Affinity is my go to plumbing provider!
We highly recommend Affinity Plumbing! They helped us with several projects, including a water heater replacement, shutoff valves, and exterior spigots. Everyone we worked with was friendly, professional, and communicated clearly throughout the process. John was especially knowledgeable and great to work with. We…
Mike did a great job fast efficient
Great service and wonderfully nice people.
Top notch professional service. Mike was very knowledgeable and did a great job. Reasonable on the price too … Thanks Affinity
Mike went above and beyond awesome awesome job. New water heater and softener. i really appreciated that he took the time to explain everything to me. Highly recommend Affinity Plumbing and Water Conditioning!!!
Laynee was great! She was kind and helpful. You can tell she cares about providing a quality experience for her customers and was happy to help answer any questions or concerns we had. They were able to come out and assist with our water heater the same day!
Mike did a thorough and professional job in my opinion. Replaced a troublesome outdoor spiget and replaced a toilet. Affinity has provided super service in the past and they are my first call if ever needed again. Mike is my third employee to work with, all have been just great..... Phone rep was easy to work with also!
I can not say enough amazing things about Mike and Affinity. Mike explained everything to me and answered all of my questions. Mike enstalled a new water heater, softener, toilet, water lines for the washer, a new outdoor spickit and cleaned the valves for the washer AND my back water spickit! A lot!! Mike was…
Fast professional service of water heater and softenerreplacement. Much appreciated!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 106 | $353–$1.2k |
| Water heater installation | 91 | $1.2k–$2.4k |
| Faucet installation | 76 | $305–$986 |
| Faucet repair | 61 | $205–$607 |
| Toilet repair | 56 | $227–$606 |
| Plumbing leak detection | 56 | $124–$633 |
| Plumbing leak repair | 52 | $278–$986 |
| Garbage disposal installation | 34 | $383–$718 |