iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%95+14.5Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 54 travel agenciesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★203 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the agency's ability to customize complex itineraries for destinations like Kenya, Tanzania, and South Africa, noting that staff members listen to client preferences to select appropriate lodges and guides. Customers frequently praise the team for maintaining clear communication, handling logistical details such as transfers and meals, and remaining responsive to changes or late bookings. The owner's high rate of reply aligns with reports of prompt assistance throughout the planning and travel phases. One negative review cites a dispute over a retained deposit after a cancellation due to pandemic-related closures.
Google rating: 5.0 out of 5 from 203 reviews (100% five-star).
Reviews on this page: 203 Google reviews (197 with written comments, 67 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: November 3, 2026.
Service: Travel Agency serving Denver, Colorado.
Data from Google, last updated November 9, 2026.
Score profile vs other travel agencies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Africa Adventure ConsultantsTravel Agencies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Africa Adventure Consultants: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Africa Adventure Consultants: 93/100 on this factor. Category median: 95.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Africa Adventure Consultants: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Africa Adventure Consultants: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Africa Adventure Consultants: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
203 Google reviews we collected
5.0of 5
5 stars202100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 197 written reviews
96%praise
Praise30196%
Complaints114%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend7424%
Staff & attitude6220%
Quality & results6120%
Communication4414%
Speed & response3913%
Honesty & trust227%
Price & value103%
What customers talk about
We read 197 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend their services to anyone seeking a memorable and well-organized trip.”
“We could not recommend her and Africa Adventures more highly!”
“…hrough my travels to Kenya and Rwanda, I was treated with a level of kindness, and professionalism that I have rarely experienced.…”
“Africa Adventure Consultants has provided me with an exceptional experience in the Eastern part of Africa.”
“She listened carefully to what we hoped to experience in Africa and transformed those hopes into an itinerary that exceeded anything we could have imagined.”
“Over the course of our 19-day trip, we encountered one small hiccup, but the AAC team immediately acknowledged our concerns and made things right.”
“We were late in our planning and had only a short window during which we could travel and Ellen and the AAC team worked with us to put it all together.”
“I have never traveled with a company that provided this level of luxury, safety, personal attention, and genuine care.”
“y worked diligently with us to develop an itinerary that seemed very reasonable and more to our liking: less travel, longer at the three locations for…”
People customers mention
Angie50 reviews
Tanzania37 reviews
Kenya34 reviews
African28 reviews
Uganda18 reviews
Safari17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMichael4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I wish I could give more than five stars. After interviewing a few companies that can set up a safari trip, we chose Africa Adventure Consultants. We are so happy we did. After speaking to Tracy, her getting to know us and what we actually wanted to do on our adventure she tailored it perfectly - down to every…
GGail11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Africa Adventure Consultants has provided me with an exceptional experience in the Eastern part of Africa. From the moment I arrived in Tanzania, through my travels to Kenya and Rwanda, I was treated with a level of kindness, and professionalism that I have rarely experienced. All my needs were seen to. The food was…
LLarrin10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Angie and her team meticulously planned an incredible trip to South Africa. We visited Cape Town, explored the wine country, and concluded our journey with a safari. They provided invaluable suggestions and guidance throughout the planning process, ensuring that we were well-prepared for our adventure. I highly…
PPaulLocal Guide · 107 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Diana and her staff did an amazing job of organizing and planning our dream trip to Africa. They do an amazing job of giving you options and then booking everything once you decide. We had to rework part of our trip very late in the process due to unforseen health scares and they were amazing at finding us a new…
PPam5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We worked with Diana & Kerri at AAC to help us plan our trip of a lifetime to Africa. We did the mtn gorilla trek in Rwanda and then the big 5 safari in Kenya. Diana & Kerri are amazing to work with! They were always very responsive and there wasn't a question they couldn't answer. Every detail was taken care of…
BBarbara5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our travel consultant, Angie, did an amazing job creating a trip of a lifetime. Everything was superb!
My husband and I worked with Ellen and the broader Africa Adventure Consultants team to plan our dream honeymoon to South Africa, Kenya, and Seychelles. From start to finish, the trip exceeded all of our expectations.
We enjoy planning trips ourselves and are very comfortable with international travel, but decided to work with AAC for the convenience during a busy season in our lives. We massively underestimated just how valuable their support, insights, and thoughtfulness would be in making our trip run smoothly and allowing us to truly enjoy the experience.
They took into account all of our specific interests (city and wine country in South Africa, two safari camps in Kenya, and a relaxing beach stay in Seychelles) and masterfully coordinated the logistics to help us move seamlessly between destinations. We didn't anticipate how much of a luxury it would be to not have to worry about figuring out how we were getting from point A to point B each day, including to and from airports. From the special touches at our accommodations to the in-country support from their partner companies, it was clear that AAC is a well-oiled machine. Over the course of our 19-day trip, we encountered one small hiccup, but the AAC team immediately acknowledged our concerns and made things right. You really can't ask for more than that.
For anyone considering a trip to Africa, consider this a resounding endorsement to make it happen! Our time on safari in particular was truly a life-changing experience. The animals, the people, and the opportunity to immerse ourselves in a completely different world are unlike anything we have experienced before. Our trip would not have been nearly as memorable without the support of AAC (and specifically our Journey Specialist, Ellen). Working with them was one of the best decisions we made during our wedding planning process.
Response from the owner · 4 days ago
Congratulations on your nuptials and thank you for trusting us to plan your honeymoon! We are so glad to have been part of your memorable trip and that it went so well.
M
Michael Knudten4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I wish I could give more than five stars. After interviewing a few companies that can set up a safari trip, we chose Africa Adventure Consultants. We are so happy we did. After speaking to Tracy, her getting to know us and what we actually wanted to do on our adventure she tailored it perfectly - down to every detail, lodge, guide, food, transfers... I can go on and on. So very grateful for this experience, it was a trip of a lifetime – something hard to articulate. I will most definitely be planning my next trip through Tracy to discover new areas Africa has offer.
Response from the owner · 4 days ago
Thank you for taking time to provide feedback, Michael. We are so pleased to hear you had a trip of a lifetime.
G
Gail Kiejdan11 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Africa Adventure Consultants has provided me with an exceptional experience in the Eastern part of Africa. From the moment I arrived in Tanzania, through my travels to Kenya and Rwanda, I was treated with a level of kindness, and professionalism that I have rarely experienced. All my needs were seen to. The food was amazing, the camps and conservancies were 5 star, and the overall exposure to a an unfamiliar culture with wild animals in their natural habitat was a privilege.
Response from the owner · a week ago
Thank you for the wonderful review, Gail. We appreciate your feedback and are so very happy you had an exceptional experience traveling with us!
L
Larrin Noer10 reviewsiTotal number of Google reviews Larrin has written across all businesses on Google Maps, not just this one.
Angie and her team meticulously planned an incredible trip to South Africa. We visited Cape Town, explored the wine country, and concluded our journey with a safari. They provided invaluable suggestions and guidance throughout the planning process, ensuring that we were well-prepared for our adventure. I highly recommend their services to anyone seeking a memorable and well-organized trip.
Response from the owner · 3 weeks ago
Thank you for the lovely review, Larrin! We are so happy you enjoyed your South African adventure and hope to work with you again in the future.
J
Jeffrey StallerLocal Guide · 9 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Our trip to Kenya and Tanzania to experience the great migration and see animals in their natural habitat was spectacular. Everyone says this is a trip of a lifetime and it surpassed expectations. From the time we landed in Nairobi until we left for home 2 weeks later, African Adventure Consultants had everything covered. We were met at each stop by a representative, on time and escorted to our next destination. We went to 4 camps, Elewana Tortilis Camp in Amboseli, Elewana Sand River Camp in the Masa Mara, KasKaz Mara Camp in the northern Serengeti, and finally Lions Paw at Ngorongoro Crater. Each camp had fantastic accommodations, delicious food and wonderful staff and guides. This trip was for our honeymoon and it was perfect from start to finish.
We saw every animal we hoped to see. We were surprised at the many varieties of beautiful birds we experienced. The great migration was a fantastic sight to behold and we were lucky enough to see it twice.
The people in both countries were warm, friendly and radiated their joy. We will never forget this exceptional journey.
Response from the owner · 3 weeks ago
Congratulations on your nuptials, Jeffrey! We are so happy to have been part of your honeymoon celebration and that you enjoyed the trip of a lifetime. Wishing you the very best! We'll be here for you for your future travels.
P
Paul GrandchampLocal Guide · 107 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Diana and her staff did an amazing job of organizing and planning our dream trip to Africa. They do an amazing job of giving you options and then booking everything once you decide. We had to rework part of our trip very late in the process due to unforseen health scares and they were amazing at finding us a new destination where we could still see the mountain gorillas in Rwanda vs Uganda. Why make sure you are taken care of every step of the way in your journey. From someone to meet you at each airport and get you through entry or exit taskings, to top notch guides on Safaris and Gorillla treks. I would highly recommend these people and will definitely use them again for.my next adventure. I'd give 10 stars if I could. They took the stress out of absolutely everything!!! Kudos to Dianna and ALL her staff
Response from the owner · 3 weeks ago
Thank you for the wonderful review, Paul. We are so glad to have been a part of your safari adventures and that you felt that everything was taken care of and was stress-free for your travels. We look forward to working with you again in the future!
P
Pam Murray5 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
We worked with Diana & Kerri at AAC to help us plan our trip of a lifetime to Africa. We did the mtn gorilla trek in Rwanda and then the big 5 safari in Kenya. Diana & Kerri are amazing to work with! They were always very responsive and there wasn't a question they couldn't answer. Every detail was taken care of and all the advice and arrangements they made for us were seamless.
Drivers scheduled for transportation were always waiting for us. All accommodations and guides were amazing. All reservations, tickets, transfers and contact info were easily accessible digitally via their TravelKey app. This was truly a perfect trip! You can't find a better team anywhere. Highly recommend!!!
Response from the owner · 3 weeks ago
Thank you so much for taking the time to provide feedback, Pam. We appreciate your kind words and details about your experience with us. We are delighted that you had a perfect trip! We hope to work with you again in the future.
S
Susan Landrum5 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Our experience with African Adventure Consultants was extraordinary from beginning to end. I have never traveled with a company that provided this level of luxury, safety, personal attention, and genuine care. From the moment we began planning until we returned home, we felt as though every detail of our journey truly mattered.
Marina Steffke was our initial travel consultant, and she was exceptional. She listened carefully to what we hoped to experience in Africa and transformed those hopes into an itinerary that exceeded anything we could have imagined. Our trip included unforgettable safari experiences in Kenya, gorilla trekking in Uganda, beautiful camps, seamless travel, and countless moments that felt both adventurous and incredibly special.
Some of the most meaningful memories, however, came from experiences we had not expected. We were given opportunities to meet and spend time with local residents and members of different tribes, and those encounters became some of the most powerful parts of our journey. The encounters prompted wistful admiration and were eye-opening, and deeply personal, and they gave us a much richer understanding of the countries we were so fortunate to visit.
Marina’s knowledge and experience were evident in every detail. The camps she selected were wonderful, the logistics were handled beautifully, and at every airport and transition we were met, assisted, and escorted with remarkable efficiency. We never felt confused, rushed, or on our own. Instead, we felt safe, cared for, and very much like VIPs throughout the entire trip.
Of course, witnessing the magnificent animals in their habitat was often surreal and gave us memories we will carry forever. But two remarkable field guides made our safari experiences even more extraordinary: Abdi at Ol Pejeta Bush Camp and Precious at Encounter Mara. Both seemed to possess an almost instinctive understanding of the bush. Their ability to track wildlife was remarkable, but even more impressive was the respect and reverence they showed for the animals and their environment. Their knowledge, patience, and passion elevated our safari experience in ways that are difficult to put into words.
I also want to mention how impressed we were with the incredible teamwork within African Adventure Consultants. Becks Timbers and Sara Stark stepped in to assist us toward the end of our journey regarding an issue that was outside of their purview, and the transition was seamless. Sara’s and Beck’s calm demeanor and follow-through was amazing. The communication and cooperation among Becks, Sara and the rest of the team reassured us that our needs remained a priority at every moment. That level of coordination is rare and speaks volumes about the company as a whole.
We simply could not have asked for a better safari and travel consulting company. African Adventure Consultants did far more than arrange a trip for us — they created an unforgettable experience that was adventurous, luxurious, meaningful, and deeply personal.
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review, Susan! We appreciate your thoughtful and thorough feedback. It is so nice for our whole team to hear how wonderful our travelers' adventures are - it's why we do what we do! We are so happy you enjoyed an unforgettable safari and hope to work with you on your future travels.
B
Barbara Seelye5 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Our travel consultant, Angie, did an amazing job creating a trip of a lifetime. Everything was superb!
Response from the owner · 3 weeks ago
Thank you for taking the time to provide feedback, Barbara. We appreciate your kind words and hope to have the opportunity to work with you again in the future!
M
Michelle CravenLocal Guide · 31 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We had the BEST experience with Sara Stark at AAC! The planning for our trip was so well thought out and the camps she had us stay were fantastic! Our guides at each camp were terrific- extremely knowledgeable. The locations where we stayed in between were lovely! We had SO MUCH FUN and saw so many animals on safari. The Maasai Mara Preserve is so amazing and the Serengeti was unbelievable! We loved every minute of it. We had a little snafu with our returning flights and AAC jumped right in and got it all straightened out for us! I would use Sara again in a heartbeat! I almost forgot! We began our trip in Cairo, saw the pyramids and went to the Great Egyptian Museum which architecturally is stunning AND holds the treasures of Tutankhamen which are unbelieveble to behold! We also had a 4 day cruise down the Nile and saw amazing temple ruins that are awe-inspiring. Sara did such a terrific job pulling this all together. I recommend her very highly.
Response from the owner · 3 weeks ago
Thank you for your lovely feedback, Michelle. We appreciate you taking the time to share the joy you experienced on safari with us! We hope to work with you again on your future travels.