Angela Clater11 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEric was a great tour guide. Very knowledgeable great tour
Explorer Denver Tours
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 54 travel agenciesPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 1,015 Google reviews · 24 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
44%reviews answered by the owner
Oct 2026latest review
Explorer Denver Tours at a glance
Customers frequently praise the agency's knowledgeable guides, comfortable vans, and punctual scheduling for tours of Rocky Mountain National Park, Pikes Peak, and Garden of the Gods. Reviewers also highlight the quality of provided lunches and the opportunity to observe local wildlife. However, some guests report dissatisfaction with last-minute cancellations lacking adequate notice and limited walking time due to extended driving periods.
- Google rating: 5.0 out of 5 from 1,015 reviews (98% five-star).
- Reviews on this page: 1,015 Google reviews (844 with written comments, 221 with photos).
- Owner responses: the business replied to 44% of reviews.
- Most recent review: October 19, 2026.
- Service: Travel Agency serving Denver, Colorado.
Data from Google, last updated November 9, 2026.
Score profile vs other travel agencies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Explorer Denver Tours: 98/100 on this factor. Category median: 94.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Explorer Denver Tours: 99/100 on this factor. Category median: 95.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Explorer Denver Tours: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Explorer Denver Tours: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Explorer Denver Tours: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Explorer Denver Tours: 72/100 on this factor. Category median: 62.B
72
Bar = this company · dark tick = category median.
Star ratings
1,015 Google reviews we collected
- 5 stars99398%
- 4 stars192%
- 3 stars10%
- 2 stars10%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 844 written reviews
- Praise80699%
- Complaints101%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude37246%
- Would recommend22928%
- Quality & results12215%
- Price & value364%
- Speed & response294%
- Communication142%
- Honesty & trust142%
What customers talk about
We read 844 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Comfortable van, good lunch and knowledgeable guide.”
“Highly recommended to anyone who wants to see the Rockies.”
“I can't recommend this tour highly enough for anyone who is staying in Denver!”
“Great experience with knowledgeable tour-guide Robert.”
“Sandwiches were divine and the entire experience was great value.”
“A bit pricey but lunch was included which was a plus - as we didn't have to out of the way to waste time grabbing lunch.”
“Tour was on time and guide had plenty of fun facts and information.”
“Brian was very knowledgeable about all the sites and answered my never ending questions without delay.”
“He listened to our interests and didn't rush us when we wanted more time to explore.”
“Nicole is a genuinely wonderful person who clearly cares about the people she serves.”
People customers mention
- Park 79 reviews
- Brian 60 reviews
- Peak 56 reviews
- Gods 46 reviews
- Garden 45 reviews
- Robert 33 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Explorer Denver Tours for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
MaxLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
A great way to spend the day seeing the Rocky Mountains National Park. Comfortable van, good lunch and knowledgeable guide.
ArupLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had an excellent experience. Booked through Viator. Appreciate our guide Brian for the well researched guided tour of the Rocky mountains. Strongly recommend
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
David was an informative, friendly guide who did all he could to see that our tour was terrific. What a great day!
NataliaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Went on the Pikes' Peak and Garden of the Gods tour. Robert was an excellent, insightful and kind guide. Got to see bighorn sheep up close, which I've been told it's a rarity. Wish we spent more time at the Garden of Gods, as it was key reason for my trip, but understand why that was truncated during our trip. Comfortable van, good communication.
Ram5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The Garden of the Gods and Pike’s Peak are awesome to visit, truly breathtaking both visually and physically in Pike’s instance😉. Our tour guide, Robert, was great, friendly and personable and very knowledgeable of sites and surrounding areas.
Ingrid8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Perfect tour of Rocky Mountain National Park for those with limited time. In one day I felt that I had a chance to experience beautiful views and learn information. Would love to come back and spend more time hiking the trails. Brian was a wonderful guide and attended to our needs and questions. The Stanley hotel was a nice adventure as well.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Group tours | 59 | — |
| City tours | 4 | — |
| Private tours | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,015 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Max SmithLocal Guide · 25 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA great way to spend the day seeing the Rocky Mountains National Park. Comfortable van, good lunch and knowledgeable guide.
christine johnson2 reviewsTotal number of Google reviews christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVanessa was a greattt guide to the Rocky Mountain Park.
Melissa De Oliveira Assis11 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLoved the tour!!! I learned so much! I couldn’t recommend it more! Thank you!!
Dhrub DattaLocal Guide · 12 reviewsTotal number of Google reviews Dhrub has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with knowledgeable tour-guide Robert.
Arup BiswasLocal Guide · 12 reviewsTotal number of Google reviews Arup has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had an excellent experience. Booked through Viator. Appreciate our guide Brian for the well researched guided tour of the Rocky mountains. Strongly recommend
ernest chrittonLocal Guide · 226 reviewsTotal number of Google reviews ernest has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid was cool.
Gina Hillman5 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid was an informative, friendly guide who did all he could to see that our tour was terrific. What a great day!
Amber Kivlighn2 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a great guide. The tour was very enjoyable.
Natalia JagielskaLocal Guide · 18 reviewsTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent on the Pikes' Peak and Garden of the Gods tour. Robert was an excellent, insightful and kind guide. Got to see bighorn sheep up close, which I've been told it's a rarity. Wish we spent more time at the Garden of Gods, as it was key reason for my trip, but understand why that was truncated during our trip. Comfortable van, good communication.
Business details
- Address: 1600 N Broadway Ste 1600, Denver, CO 80202
- Phone: (720) 556-6164
- Website: denver-tour.com
- Service area: Denver, CO