iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%89+23.2Value 15%90+13.7Craft & service penalty48−5.2Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 35 window replacement servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★31 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Agape Home Improvement Inc. 4.9 out of 5 stars based on 31 reviews. Customers frequently cite punctuality, clear communication, and fair pricing for services including roofing, bathroom renovations, kitchens, painting, and deck construction. The crew is noted for protecting property and cleaning up daily. One recurring complaint involves delayed scheduling and a lack of follow-up communication from initial contacts, though the owner replied to only 13% of reviews.
Google rating: 4.9 out of 5 from 31 reviews (97% five-star).
Reviews on this page: 31 Google reviews (30 with written comments, 8 with photos).
Owner responses: the business replied to 13% of reviews.
Most recent review: October 24, 2026.
Service: Window Replacement Service serving Kingston, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other window replacement services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Agape Home Improvement Inc.Window Replacement Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Agape Home Improvement Inc.: 90/100 on this factor. Category median: 91.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Agape Home Improvement Inc.: 89/100 on this factor. Category median: 89.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Agape Home Improvement Inc.: 48/100 on this factor. Category median: 91.C
48
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Agape Home Improvement Inc.: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Agape Home Improvement Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.9of 5
5 stars3097%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
99%praise
Praise8599%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price229%
Reasonable571%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value1517%
Would recommend1517%
Quality & results1416%
Staff & attitude1416%
Speed & response1416%
Communication910%
Honesty & trust56%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mario and his team were fair, fast, detail-oriented, and you can tell they try to do things right, from the jump.”
“I highly recommend Mario and Agape Home Improvement Inc.”
“Mario and his team did a great job for us on a porch demo project.”
“They were neat, respectful, kind and a pleasure to work with.”
“They came on time, did beautiful work, protected my floors and stairway from dust and dirt as they replaced 3 attic windows and repaired and put in a…”
“He's easy to work with and is very accommodating to my many demands.”
“No way there is any comparison to anybody else the honesty, the timelines, I have never seen any job get done with the expertise that this company offered.”
People customers mention
Mario13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Agape Home Improvement Inc. for 6 kinds of job. Pick one to see what they paid and said.
gregLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Best team in town! Mario and his guys could not have done a better job on our extensive renovations. He's easy to work with and is very accommodating to my many demands. They built three bathrooms, a kitchen, and installed windows with beautiful results. I'm looking forward to working with him on our next renovation and you should too!
Great priceGeneral constructionHome renovationsBathroom remodeling
lynn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mario and his crew are fantastic. They came on time, did beautiful work, protected my floors and stairway from dust and dirt as they replaced 3 attic windows and repaired and put in a new blue stone walkway in front of my home. They were neat, respectful, kind and a pleasure to work with. I highly recommend Mario and Agape Home Improvement Inc.
Barry4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very professional, competitive reasonable quote. Great work on our new shower installation. Fast and totally cleaned up construction materials. Highly recommend.
Great priceBathroom remodeling
Heidi9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had multiple changes in our bathroom renovation plan. Mario and his team patiently accommodated our requests and delivered superb services. We are very happy with their work and professionalism. 1000% recommended. We will be using again for another projects. Thank you so much!!
Rochelle10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
When I needed a new roof on my den I didn’t have to look around because I have seen Mario and his family of incredibly knowledgeable workers work on my neighbors house and then I recommended him to another neighbor who had him do several jobs. No way there is any comparison to anybody else the honesty, the…
Roof installation
PattiLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had roof leaks during a brutal winter and needed a full roof replacement. I received a timely estimate; he identified the problem with the roof professionally and then installed the roof soon after. He explained the situation very carefully so that I fully knew and understood exactly what needed to be done. Very…
Best team in town! Mario and his guys could not have done a better job on our extensive renovations. He's easy to work with and is very accommodating to my many demands. They built three bathrooms, a kitchen, and installed windows with beautiful results. I'm looking forward to working with him on our next renovation and you should too!
Price assessment: Great price
Services: General construction, Home renovations, Bathroom remodeling, Kitchen remodeling
lynn herring4 reviewsiTotal number of Google reviews lynn has written across all businesses on Google Maps, not just this one.
Mario and his crew are fantastic. They came on time, did beautiful work, protected my floors and stairway from dust and dirt as they replaced 3 attic windows and repaired and put in a new blue stone walkway in front of my home. They were neat, respectful, kind and a pleasure to work with. I highly recommend Mario and Agape Home Improvement Inc.
Price assessment: Reasonable price
Services: General construction, Home renovations, Installation, Service not listed
Barry G4 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Very professional, competitive reasonable quote. Great work on our new shower installation. Fast and totally cleaned up construction materials. Highly recommend.
Price assessment: Great price
Services: Bathroom remodeling
Heidi G9 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
We had multiple changes in our bathroom renovation plan. Mario and his team patiently accommodated our requests and delivered superb services. We are very happy with their work and professionalism. 1000% recommended. We will be using again for another projects. Thank you so much!!
Rochelle Riservato10 reviewsiTotal number of Google reviews Rochelle has written across all businesses on Google Maps, not just this one.
When I needed a new roof on my den I didn’t have to look around because I have seen Mario and his family of incredibly knowledgeable workers work on my neighbors house and then I recommended him to another neighbor who had him do several jobs. No way there is any comparison to anybody else the honesty, the timelines, I have never seen any job get done with the expertise that this company offered. And in the most timely manner you can imagine. My roof is perfect —they listen to what you want — REALLY LISTEN! And the communication is almost instantaneous when you ask a question via text or phone.
If there were 10 stars I would color in every one of them. Agape is tops in my book.
Services: Roof installation
PattiLocal Guide · 9 reviewsiTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
We had roof leaks during a brutal winter and needed a full roof replacement. I received a timely estimate; he identified the problem with the roof professionally and then installed the roof soon after. He explained the situation very carefully so that I fully knew and understood exactly what needed to be done. Very happy with the roof. I highly recommend this contractor.
Price assessment: Reasonable price
Services: Roof installation
Brandon Wick9 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Mario and his team were fair, fast, detail-oriented, and you can tell they try to do things right, from the jump. They built us a portico requiring masonry, and painted all of our shutters-- removing, washing, and painting them. We have them set to do some gardening work (seems they do it all), and many more projects to come. Very happy to have found Agape!
Price assessment: Reasonable price
Julia Cotts5 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Mario and his team helped us with an old farmhouse we purchased in August and had a tight turnaround to fix it up. From the start, Mario was super responsive, and clear in his bidding for the project. We were happy with the quote and, although we had to delay the work by a few weeks Mario stayed in touch and was ready with his crew as soon as we gave the go-ahead. They fixed all of the slate roof tiles; rebuilt the chimney beautifully; painted the entire house; redid the siding on the old barn; fixed a large corner hole in the barn roof; cut down large branches overhanging the barn; and installed new cabinetry in the cottage.
Mario and his team were quick, honest, well-priced, clean - I was worried that the project might have been a lot more stressful that it was, and that's down to Agape. They did an excellent job and I highly recommend them.
Price assessment: Reasonable price
Services: General construction, Home renovations, Roof repair, Kitchen remodeling
Stephanie Wuertz4 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Agape Home Improvements led by Mario and his team of expert craftsmen totally transformed my kitchen. They installed windows, floor tile, light fixtures, appliances, new counters, and ran new plumbing for moving the sink. They do it all! I will definitely hire them for my next project.
Price assessment: Reasonable price
Services: Home renovations, Kitchen remodeling, Flooring
