How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAir Care Heating & Cooling Inc.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 489 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Air Care Heating & Cooling Inc. for 8 kinds of job.
Air Care Heating & Cooling Inc. for a/c system maintenance
Clear ✕All 67 Google reviews tagged “A/C system maintenance” · showing 40
Our 20 Year old Central AC decided that it had enough on the Hottest Day of the year. I did a quick search in the San Jose area and find Air Care with some terrific reviews. Brian was out to see us the next morning, quickly diagnosing the issue and recommending some options. I was bracing myself for the usual…
Once again Air Care rose to the occasion and did not disappoint! This time it was for maintenance. Fernando was very thorough and meticulous! This is a great company to do business with!
James, the technician, was knowledgeable, personable and willing to extend himself to make the visit worthwhile. He convinced me to enroll in the long term maintenance service agreement.
Eric arrived on time and called when he was 20 min away. He was thorough and communicated several times through the process to share what he was doing and where he was in the process. All around nice person focused on doing a great job!
ChatGPT recommended your company has the top HVAC company in the area so I gave you a call. The service could not have been better and I specifically want to highlight Eric as the service technician who came to our home. He was incredibly friendly, responsive and diligent while he was here. He listened well, was not…
The customer service was great. Ferando Gonzalez was very knowledgeable and helpful.
This company made a mistake at first but fixed it the very next day. Their emergency tech came after hours to make things right. I appreciate this.
First time to use this company. technician is a nice guy and did a good job. He replaced the capacitor and fixed the a/c issue.
Eric was great, showed up on time, explained repair, worked hard to get the job done quickly and with good quality.
Did a great job. Came on time. Very courteous. Clean, no mess. Recommend!
**update: we've had our mini split for over 2 years now and have gotten the careful maintenance. We have been really pleased with all our technicians that have come and maintained our heating and cooling, especially Fernando and Eric. The communication with this company has always been top tier and they always…
I recently had a great experience with AirCare Heating and Cooling. From the first call to the final service visit, their team was professional, responsive, and easy to work with. Scheduling was straightforward, and they showed up on time, which I really appreciated. The technician took the time to clearly explain…
Fernando performed my seasonal maintenance for my house and the ADU. As always he was on time, took care of everything and I’m all set for the summer!! I can’t recommend Air Care enough!
Professional approach. Accurate problem identification and correction
I've been on a maintenance plan with Air Care, and highly recommend them. Caring, knowledgeable and efficient.
James was great! Got us up and running while permanent part on order. And on time
Roberto (Sales), James and Jonathan are fantastic. Very professional and very good at listening to non-technical home owners (me). They were able to get my AC up and running with recommendations and different options to pick from. Totally recommend the company, and if you can get them on your call you will be in good hands.
James came out at short notice, diagnosed the issue with our AC and provided a clear diagnosis, next action and cost. he was polite and professional. I signed up for a regular maintenance package and trust that AirCare will provide great service over the coming years.
Great service and very knowledgeable. Friendly attitude 👍
We had James come out to inspect our AC unit, and it turned out the capacitor needed to be replaced. He handled it quickly and efficiently for $386. He also cleaned out our dryer vent for $189, though it seemed pretty clean already, so that felt unnecessary—but that’s not really the company’s fault. Their membership…
We’ve called Air Care out to our house twice now, and both times we’ve gotten great service and reasonable pricing. Adrian and James were both super helpful and kept us comfortable even in our old leaky house.
Brian worked on my house HVAC maintanance as well as fixing a couple of issues in air conditioner. His explanations were crystal clear and he managed to fix all the issue. I appreciate it.
We recently had a visit from Brian who fixed our air conditioners. We are extremely happy with his service, his competence, professionalism and positive attitude. He quickly addressed the problem and spent time teaching us how to use the AC so we don’t face similar situation.
Always professional team ! Kennedy and Mark with Roberto were so gentle to listen to us.
Juan and Tom did an awesome job at installing our new heat pump and AC unit. They were on time each day, cleaned up, answered all our questions, explained everything, worked around another contractor working on site and were very professional. My only complaint is that they stretched the job to 3 days when I feel it could have been done in two.
No complaints
They have a very fast turnaround for service calls and their estimates are reasonable. I also appreciate the automatic appointment confirmations and reminders, and the techs call when they are on their way. I work for a property management company and we use Aircare for a lot of commercial and residential properties. Can't recommend them enough
James fixed both central ac and heat! Was nice fast and great!
Javier helped fix air conditioning problem in professional way, he took his time and made sure everything is fine. Thanks for the awesome work. Highly recommend.
Consistent service! Javier did a great job on maintenance!!
Customer care is very professional and responsive. James, the technician who performed the work, did a good and comprehensive job. James was meticulous in the work he did, then took the time to explain what he did, and why. From the perspectives of quality of work and overall experience, this is worthy of 5 Stars. I…
Did a great job thanks
Javier did an excellent job with our service needs. He was very nice and knowledgeable. Ye fixed the issue with the AC.
Joel, the technician, was prompt, knowledgeable, professional and efficient.
Javier did a fantastic job. He was thorough & diligent.
Very satisfied with service.
Javier did a very good job and was polite and professional.
Had a great experience with James. He was on time, was very professional and worked diligently until he pinpointed the issue and resolved it. I’ve used Air Care several times and would definitely recommend them.
Came on time and was knowledgeable to fix what was missed by a different company.
Javier and Ron were super helpful and fast. Very kind and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 85 | $114–$453 |
| A/C system maintenance | 66 | $78–$351 |
| Heating system repair | 46 | $188–$867 |
| A/C system repair | 38 | $227–$611 |
| Heating system maintenance | 33 | $78–$293 |
| Install AC | 24 | $1.6k–$3.7k |
| Install thermostat | 17 | $275–$721 |
| HVAC duct & vent installation | 17 | $1.6k–$3.2k |
