How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREAir Care Heating & Cooling Inc.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 489 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Air Care Heating & Cooling Inc. for 8 kinds of job.
Air Care Heating & Cooling Inc. for HVAC system maintenance
Clear ✕All 85 Google reviews tagged “HVAC system maintenance” · showing 20
Our 20 Year old Central AC decided that it had enough on the Hottest Day of the year. I did a quick search in the San Jose area and find Air Care with some terrific reviews. Brian was out to see us the next morning, quickly diagnosing the issue and recommending some options. I was bracing myself for the usual…
Fernando was outstanding with explaining everything that he needed to do and listening to any concerns that I had before he started. He was extremely thorough and made certain that everything was running properly. Air Care has highly trained technicians and I feel confident in their services! EXCELLENT JOB!
We have a silver maintenance contract for our heat pump HVAC system and last week was our scheduled fall inspection visit. Our tech Fernando once again did a great job of inspecting every nook and cranny of our system, but try as he might, he couldn't find anything worrying to report. Everything was in great shape…
Eric came out and did a good job diagnosing the problem. The system had quit cooling and he fixed the issue.
James, the technician, was knowledgeable, personable and willing to extend himself to make the visit worthwhile. He convinced me to enroll in the long term maintenance service agreement.
Eric did a good job fixing our dead system and installing a Nest upgrade. It was a tricky case because previous contractors had connected wires incorrectly. All is well now.
Eric arrived on time and called when he was 20 min away. He was thorough and communicated several times through the process to share what he was doing and where he was in the process. All around nice person focused on doing a great job!
I had some issues with strange noises coming from my air conditioner last night. Eric came this morning and was so helpful! I learned a lot about how I can be better with my air conditioner's maintenance going forward, and Eric was able to fix the issue. It took him only about an hour to take care of everything.…
James performed the annual maintenance checkup on my heat pump and air conditioning unit. He showed up on time, was friendly and efficient, and got the job done, including replacing the air filter and flushing the water heater. Great job. Thanks.
This company made a mistake at first but fixed it the very next day. Their emergency tech came after hours to make things right. I appreciate this.
The onsite tech, Fernando, was very customer oriented, explained issues and answered all questions nicely. It was a premier service performed.
I called Air Care Heating & Cooling after searching for a San Jose company that was certified to do maintenance on Bryant's Evolution line of whole-house heat pumps. The certification is important because I've worked with other companies that lack this certification and they were lost when faced with Evolution's…
Prompt and courteous. The tech Eric was friendly and informative. I will be using AirCare for annual maintenance on my two heat pumps.
Did a great job. Came on time. Very courteous. Clean, no mess. Recommend!
My husband and I were both busy at the time of our appointment, and Eric pretty much just worked solo without our supervision which was very helpful. Eric did a thorough assessment of our HVAC system and found something that needed to be replaced. Given that our HVAC unit in the house is a bit old, we decided to…
Since 2024, Air Care Heating & Cooling has provided scheduled maintenance on our HVAC system. Eric, Brian, and James have all been efficient, communicative, hard-working, and courteous.
I recently had a great experience with AirCare Heating and Cooling. From the first call to the final service visit, their team was professional, responsive, and easy to work with. Scheduling was straightforward, and they showed up on time, which I really appreciated. The technician took the time to clearly explain…
James did an amazing job servicing my car 20-year-old AC unit. He replaced the filter, cleaned up the internals, and found that I needed to replace a capacitor in the condenser (the capacitor was leaking oil). This will definitely increase the lifespan of my unit. Was very impressed with the expertise and level of professionalism shown by Air Care. A+++
I've used AirCare for years and their staff and service is great. Fernando did our bi-annual maintenance this year and was very thorough in checking every element and let us know possible issues of concern. The last thing that you want is for your AC to go out in the middle of a heatwave, so it's much appreciated.
Fernando of AirCare called well beforehand and let me know exactly when he would arrive. Once here, he let me know what he was going to do beforehand and the outcome of his tests. Fernando was very professional and did not waste anytime getting maintenance completed. I am a returning customer and have been very…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 85 | $114–$453 |
| A/C system maintenance | 66 | $78–$351 |
| Heating system repair | 46 | $188–$867 |
| A/C system repair | 38 | $227–$611 |
| Heating system maintenance | 33 | $78–$293 |
| Install AC | 24 | $1.6k–$3.7k |
| Install thermostat | 17 | $275–$721 |
| HVAC duct & vent installation | 17 | $1.6k–$3.2k |
