Heating contractor · Oxnard, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 131 HVAC contractorsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★65 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
$2.0ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Air System Solutions Inc. five stars based on sixty-five reviews, with the owner responding to sixty-nine percent of them. Customers frequently highlight punctuality, thorough communication, and competitive pricing for services including furnace replacement, heat pump installation, and maintenance. Recurring themes describe crews as professional, clean, and knowledgeable, often noting that the company handles permitting and rebates efficiently. No common criticisms appear in the provided excerpts, which are exclusively positive.
Google rating: 5.0 out of 5 from 65 reviews (100% five-star).
Reviews on this page: 65 Google reviews (55 with written comments, 2 with photos).
Owner responses: the business replied to 69% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Air System Solutions IncHVAC Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air System Solutions Inc: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air System Solutions Inc: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air System Solutions Inc: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air System Solutions Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air System Solutions Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
5.0of 5
5 stars65100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
100%praise
Praise165100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price867%
Reasonable433%
Overpriced00%
Not sure00%
$2.0k+507% vs typical HVAC contractors
Middle half of what 11 customers paid ($1.1k–$2.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3622%
Speed & response3119%
Quality & results3018%
Would recommend2515%
Price & value2113%
Communication159%
Honesty & trust74%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew that did the work were respectful, punctual, left my home clean and tidy, and were a delight.”
“This company had great communication, & prompt service.”
“Brian’s thorough explanation of the choices of air conditioning and expectations was invaluable.”
“I highly recommend Air System Solutions to others in need of professional A/C work done.”
“” Thanks to his thorough work, my system is running perfectly again — and at a reasonable price.”
“Not only was Air System Solutions the low bid, but Brian, the owner, took the time to explain what was included but also how it was going to be done.”
“Most thorough quote I had and the one with most integrity.”
People customers mention
Brian14 reviews
Luis3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Air System Solutions Inc for 5 kinds of job. Pick one to see what they paid and said.
Jerry6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We just had a a/c system installed. Crew was timely and efficient. Installation and equipment was as expected and works very well.
Thank for a great job!
Paid $2,000+Great priceInstall AC
Sherry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Brian’s thorough explanation of the choices of air conditioning and expectations was invaluable. The crew that did the work were respectful, punctual, left my home clean and tidy, and were a delight.
Paid $2,000+Reasonable priceInstall AC
KirkLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had 6 contractions bid on A/C installation. Not only was Air System Solutions the low bid, but Brian, the owner, took the time to explain what was included but also how it was going to be done.
The installation was quick, clean and flawless. The installers knew what their particular job was and proceed with…
Paid $1,000–1,200Great priceInstall AC
JeffLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Outstanding experience with a great team! Excellent quality with great pricing too. My mom couldn’t be happier and we’re grateful.
Paid $2,000+Great priceInstall AC
Christopher1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Reached out for a quote and Brian was able to make it out next day. Most thorough quote I had and the one with most integrity. Based on that and reasonable pricing, we moved forward. Had our furnace replaced and new 4 ton AC unit installed last week. The team arrived on time, laid down floor protection, and finished…
Paid $2,000+Great priceHVAC duct & vent installationInstall AC
Erica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Brian and the entire team were amazing to work with! Friendly, fast, and knowledgeable and we are very happy with the service. Definitely recommend!
We just had a a/c system installed. Crew was timely and efficient. Installation and equipment was as expected and works very well.
Thank for a great job!
Price assessment: Great price
Price: $2,000+
Services: Install AC
Response from the owner · a week ago
Thank you, Jerry! We're glad to hear that the installation went smoothly and that you're satisfied with the equipment. We appreciate your kind words about our crew's efficiency.
Sherry Patterson8 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Brian’s thorough explanation of the choices of air conditioning and expectations was invaluable. The crew that did the work were respectful, punctual, left my home clean and tidy, and were a delight.
Price assessment: Reasonable price
Price: $2,000+
Services: Install AC
Response from the owner · 2 weeks ago
Thank you, Sherry! We're glad to hear that Brian's explanation was helpful and that our crew made a positive impression with their professionalism and respect for your home. Your feedback means a lot to us!
Kirk Shores3 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
I might further add to my review that Brian, of Air System Solutions was the ONLY person that identified a solution to providing power to the new 3 ton A/C unit without the necessary panel upgrade that ALL the other 5 bidders stated was required.
One company even advertised heating, A/C and electrical service. They didn't want to look at the panel as they thought pictures were acceptable. Anything to add to the installation cost I guess.
Be careful people, and be sure to add Brian and his company, Air System Solutions, to your bid list....you won't be disappointed.
Thank you again Brian to you and your competent installers...Great job!
Response from the owner · 3 weeks ago
Thank you, Kirk! We appreciate your kind words and are glad to hear that Brian and our team could provide a solution that met your needs. Your recommendation means a lot to us!
Kirk ShoresLocal Guide · 12 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
I had 6 contractions bid on A/C installation. Not only was Air System Solutions the low bid, but Brian, the owner, took the time to explain what was included but also how it was going to be done.
The installation was quick, clean and flawless. The installers knew what their particular job was and proceed with knowledge and professionalism. After testing the system it was explained to me how to use and care for the A/C system.
It was a true pleasure having the installers in our home as they were extremely clean, neat and respectable.
I highly recommend Air System Solutions to others in need of professional A/C work done.
Thanks to all involved at Air System Solutions to make this a very positive and pleasurable situation.
Regards.
Price assessment: Great price
Price: $1,000–1,200
Services: Install AC
Response from the owner · 3 weeks ago
Thank you, Kirk! We're glad to hear you had a positive experience with our team, and we appreciate your kind words about Brian and the installers. Your recommendation means a lot to us!
Richard Quinn1 reviewiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
We've been using Air System Solutions for several years to service our furnace and to install/service a whole-house fan. Last week, they replace our furnace with a heat pump. They did a great job. They were conscientious about the work, polite and left the job site clean. Very happy with the work.
Services: Install AC
Response from the owner · a month ago
Thank you, Richard, for your kind words! We're glad to hear that you were happy with the installation of your heat pump and that our team's conscientiousness and professionalism made a positive impression. We appreciate your continued trust in Air System Solutions!
Jeff WhiteLocal Guide · 18 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Outstanding experience with a great team! Excellent quality with great pricing too. My mom couldn’t be happier and we’re grateful.
Price assessment: Great price
Price: $2,000+
Services: Install AC
Response from the owner · 2 months ago
Thank you, Jeff! We're glad to hear you had an outstanding experience and that your mom is happy. We appreciate your kind words about our team and our pricing.
craftyoldbroadsgmail13 reviewsiTotal number of Google reviews craftyoldbroadsgmail has written across all businesses on Google Maps, not just this one.
I had a heat pump mini split installed. This company had great communication, & prompt service. Workmen were patient with my many questions, timely, and respectful of the property, and cleaned up thoroughly.
Services: Service not listed
Response from the owner · 2 months ago
Thank you, Craftyoldbroadsgmail, for your wonderful feedback! We're glad to hear that you appreciated our communication and the respectful service from our team. Your satisfaction is important to us!
Eleanor Kas10 reviewsiTotal number of Google reviews Eleanor has written across all businesses on Google Maps, not just this one.
Wow! I’m so glad I called this company. From start to finish, the experience was outstanding. First, I actually got to speak with a real person when I called — such a rarity these days. Scheduling an appointment was quick and easy, and the service was just as smooth. The technician, Olive, arrived on time and was the perfect combination of professional, knowledgeable, and efficient. He quickly diagnosed the issues with my AC, which had been struggling all last summer, and explained everything clearly along the way. I even gushed, “You are a good explainer!” Thanks to his thorough work, my system is running perfectly again — and at a reasonable price. I can’t recommend this company enough. If you need HVAC service, don’t hesitate — just call them. Thank you, Olive, and team!
Response from the owner · a year ago
Thank you, Eleanor, for your wonderful feedback! We're so glad to hear that you had a smooth experience from start to finish and that Olive provided you with excellent service. Your recommendation means a lot to us!
Christopher Nolan1 reviewiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Reached out for a quote and Brian was able to make it out next day. Most thorough quote I had and the one with most integrity. Based on that and reasonable pricing, we moved forward. Had our furnace replaced and new 4 ton AC unit installed last week. The team arrived on time, laid down floor protection, and finished the job quickly as promised. Brian was great to work with. The system has been running perfectly since. Would definitely recommend for anyone needing a replacement, full new install, or even his services for maintenance. Top notch guy with a great team at Air System Solutions
Price assessment: Great price
Price: $2,000+
Services: HVAC duct & vent installation, Install AC
Response from the owner · 4 months ago
Thank you, Christopher, for your wonderful feedback! We're glad to hear that Brian provided you with a thorough quote and that our team met your expectations during the installation. It's great to know your new system is running perfectly. We appreciate your recommendation and look forward to assisting you in the future!
Lindy Matheney1 reviewiTotal number of Google reviews Lindy has written across all businesses on Google Maps, not just this one.
Fabulous company! Would recommend them to everyone. Efficient, on time, in and out in 2 days . Clean up amazing wouldn’t even know they had been there!
Response from the owner · 5 months ago
Thank you, Lindy! We're so glad you had a great experience with us and appreciate your recommendation. Our team works hard to ensure everything is efficient and clean, and it's wonderful to hear that reflected in your feedback!
